Switching to USB sound device stops USB mouse clicks from registering Edit

[kringalf]

I have a JABRA Evolve 80 headset with the 3.5mm plugged into the JABRA Evolve 80 Link UC. Once I plug the JABRA Evolve Link UC USB into my computer, the mouse pointer is somehow "captured" by the last active window. I can switch windows via alt-tab but left clicks in the new window still won't work, they will only work in the "old" window.

WORKAROUND: Add 50-jabra.conf file in /usr/share/X11/xorg.conf.d with the following:
Section "InputClass"
 Identifier "Jabra"
        MatchProduct "GN Netcom A/S Jabra EVOLVE LINK MS"
 Option "ButtonMapping" "0 0 0 0 0 0 0 0 0 0 0 0"
EndSection

and restart xorg-server.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: KDE
Date: Thu Sep 1 14:47:55 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: kubuntu
DkmsStatus:
 virtualbox, 5.0.24, 4.4.0-34-generic, x86_64: installed
 virtualbox, 5.0.24, 4.4.0-36-generic, x86_64: installed
ExtraDebuggingInterest: No
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell 3rd Gen Core processor Graphics Controller [1028:0535]
MachineType: Dell Inc. Latitude E6530
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-36-generic.efi.signed root=/dev/mapper/system-root_crypt ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/19/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0JC5MT
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd08/19/2015:svnDellInc.:pnLatitudeE6530:pvr01:rvnDellInc.:rn0JC5MT:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6530
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Thu Sep 1 11:27:32 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 812
 vendor LGD
xserver.version: 2:1.18.3-1ubuntu2.3

[penalvch (penalvch)]

kringalf, thank you for reporting this and helping make Ubuntu better.

Could you please post the results of the following terminal command with the Jabra device plugged in:
usb-devices

[kringalf (spam-cpp-tools)]

The output of the usb-devices command with the headset plugged in is attached

[penalvch (penalvch)]

kringalf, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

It is most helpful that after testing of the latest upstream kernel is complete, you mark this report Status Confirmed.

Lastly, to keep this issue relevant to upstream, please continue to test the latest mainline kernel as it becomes available.

Thank you for your help.

[kringalf (spam-cpp-tools)]

Mainline Kernel 4.8-rc4 didn't fix the issue, i hope i tagged it correct

[penalvch (penalvch)]

kringalf, to clarify, did this issue not occur for you personally (not someone else) in a Ubuntu release prior to 16.04?

[kringalf (spam-cpp-tools)]

Christoher,

I've switched my work laptop from windows 10 to ubuntu 16.04 2 weeks ago.
My private machines run debian and gentoo

So I did not use this setup prior to 16.04. Can't tell if it would have existed there

[penalvch (penalvch)]

kringalf, to clarify, which Jabra headset model do you have specifically (ex. Evolve 20, Evolve 30)?

[kringalf (spam-cpp-tools)]

Christopher, it's a JABRA Evolve 80 UC Duo USB

[Ned Burgher (netburgher)]

I have a JABRA Evolve 40 - MS Skype Edition attached to my Ubuntu 16.04.01 LTS and had experienced the same issues as kringalf. kringalf's solution solved this for me as well.

Distribution:
Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial
Kernel: 4.4.0-36-generic

usb-devices:
T: Bus=01 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#= 2 Spd=12 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
P: Vendor=0b0e ProdID=0305 Rev=02.02
S: Manufacturer=GN Netcom A/S
S: Product=Jabra EVOLVE LINK MS
S: SerialNumber=0000898EF4E007
C: #Ifs= 4 Cfg#= 1 Atr=a0 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 0 Cls=01(audio) Sub=01 Prot=00 Driver=snd-usb-audio
I: If#= 1 Alt= 0 #EPs= 0 Cls=01(audio) Sub=02 Prot=00 Driver=snd-usb-audio
I: If#= 2 Alt= 0 #EPs= 0 Cls=01(audio) Sub=02 Prot=00 Driver=snd-usb-audio
I: If#= 3 Alt= 0 #EPs= 1 Cls=03(HID ) Sub=00 Prot=00 Driver=usbhid

[penalvch (penalvch)]

kringalf, to see if this is resolved in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

[kringalf (spam-cpp-tools)]

Is it possible to test this in with the current LTS Version? I'd like to stay in the LTS branch

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

[Leônidas (leonidasklein)]

Hello, I noticed that this thread is closed. How to re-enable it?

I'm experiencing the exact same problem using a Jabra Evolve 65. When using the usb bluetooth dongle every time a sound is reproduced the mouse stops clicking.

When i'm using the Jabra USB cable instead, it works correclty

Ubuntu 16.04

thank you!

[penalvch (penalvch)]

Leônidas (leonidasklein), it is most helpful if you use the computer the problem is reproducible with and file a new report with Ubuntu, by first ensuring the package xdiagnose is installed, and click the Yes button for attaching additional debugging information after running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

[Leônidas (leonidasklein)]

@penalvch I've reported the bug. please see it at https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1787651

Thank you!