Synaptics touchpad not well detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
I am using Ubuntu 16.04 on a Acer Aspire V3-472G equiped with a Synaptics touch pad. According to dmesg, the touchpad is detected as a generic mouse and synaptics driver seems not to be loaded
# lsb_release -d
Description: Ubuntu 16.04 LTS
Release: 16.04
Extract of dmesg:
# dmesg | grep SYN
[ 498.893555] input: SYN1B7B:01 06CB:2969 Touchpad as /devices/
[ 498.893834] hid-multitouch 0018:06CB:
# aptitude ssearch synaptics
v xorg-driver-
v xorg-driver-
i xserver-
p xserver-
i xserver-
p xserver-
# xinput -list
root@saguti-
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ MOSART Semi. 2.4G Wireless Mouse id=11 [slave pointer (2)]
⎜ ↳ SYN1B7B:01 06CB:2969 Touchpad
Touchpad was detected without problems with Ubuntu 14.04
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC1D0p: saguti 2907 F...m pulseaudio
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2015-01-01 (484 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd
Bus 002 Device 005: ID 0489:e04e Foxconn / Hon Hai
Bus 002 Device 002: ID 3938:1031
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire V3-472G
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-21-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-25 (4 days ago)
UserGroups: adm cdrom dip docker lpadmin netdev plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/24/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.21
dmi.board.
dmi.board.name: EA40_HB
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.name: Aspire V3-472G
dmi.product.
dmi.sys.vendor: Acer
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1576906
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.