Touchpad doesn't work at all on Dell Inspiron 3451
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
The touchpad doesn't work in Ubuntu 14.04.1.
The laptop model is DELL Inspiron 3451, using an usb mouse is working correct.
I followed the validation described in the document https:/
to gather the required information to report this issue.
I am attaching a zip file with the following files:
devices
dmesg
Xorg.0.log
If is required more information please let me know.
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2015-04-01 (381 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Inspiron 3451
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.127.20
Tags: trusty
Uname: Linux 3.16.0-62-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0Y3WJN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 3451
dmi.product.
dmi.sys.vendor: Dell Inc.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
tags: | added: kernel-fixed-upstream |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1571235
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.