Error printing PDF files

[gup502]

Binary package hint: cupsys

After upgrading to Gutsy, when printing PDF, I always get
ERROR NAME;
    ioerror
COMMAND;
    fill
OPERAND STACK;

The file content obviously never printed.

[Nick (morrownr)]

Questions for the OP:

What printer driver are you using? Foomatic/Postscript ?

What program are you printing with? Evince ?

What printer are you using? Brother laser (mine is a HL-5050) ?

With the above combination I see exactly what is being reported.

If I change the driver or program I am using then printing works:

If I print with Adobe reader instead of Evince, it works fine.

If I change the printer driver to Footmatic/hpijs, it works fine.

[BullCreek (jeff-openenergy)]

Actually, I'm using a Brother MFC-8840D hooked up via USB - and my problems all went away when I installed the Brother Linux driver you can download from their site (rather than using the one that gets installed by default by Gutsy). It was a hassle to install, but has worked fine since.

----- "Nick" <email address hidden> wrote:
> *** This bug is a duplicate of bug 175449 ***
> https://bugs.launchpad.net/bugs/175449
>
> Questions for the OP:
>
> What printer driver are you using? Foomatic/Postscript ?
>
> What program are you printing with? Evince ?
>
> What printer are you using? Brother laser (mine is a HL-5050) ?
>
> With the above combination I see exactly what is being reported.
>
> If I change the driver or program I am using then printing works:
>
> If I print with Adobe reader instead of Evince, it works fine.
>
> If I change the printer driver to Footmatic/hpijs, it works fine.
>
> --
> Error printing PDF files
> https://bugs.launchpad.net/bugs/156648
> You received this bug notification because you are a direct
> subscriber
> of a duplicate bug (via bug 175449).

[Nick (morrownr)]

BullCreek,

Thanks for the reply. I've researched as I've had time for a couple of months. I've known this bug existed for a couple of years.

Everytime I find someone reporting a problem like this the person is using a Brother printer with the Postscript printer and it only shows up when trying to print with EoG or Evince. Hopefully this issue will be fixed soon.

I saw messages about fixing this issue by using the Brother driver but Brother's site isn't clear about how to do that. I've been to Brother's site but it appeared to me there were 2 different drivers and I didn't know which one to use and the installation instructions were far from clear.