Hardware-specific: Fan is running at full speed on resume

Bug #1565864 reported by raxp
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

This bug is related to Asus 1025C laptop.
Steps to reproduce:

1) Boot into Ubuntu
2) run pm-suspend
3) Wake up the laptop

After a few seconds the CPU fan spins up to max speed and it doesn't slow down until reboot/poweroff.
Hibernation can also fix this, so, fan runs at normal speed.
It is not a PWM fan, so, I guess, I can't control it via /sys.

Output of "sensors" before suspend:
acpitz-virtual-0
Adapter: Virtual device
temp1: +55.0°C (crit = +255.0°C)

after:
acpitz-virtual-0
Adapter: Virtual device
temp1: +0.0°C (crit = +255.0°C)

I've had a Linux Mint 17 before Ubuntu 15.10. No issues were in Mint. Before Mint, I've used a Kubuntu 14.04, 14.10, no issues either.
I've tried to compile old versions of linux kernel (from the official git repo) and I noticed, that 3.16 kernel was the latest, where fan works properly. 3.17-rc1 breaks it.

According to git commit history, 3.17 kernel have many commits related to ACPI/PM fixes.

My guess is that kernel doesn't restore thermal sensor device from sleep properly since 3.17.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-34-generic 4.2.0-34.39
ProcVersionSignature: Ubuntu 4.2.0-34.39-generic 4.2.8-ckt4
Uname: Linux 4.2.0-34-generic i686
ApportVersion: 2.19.1-0ubuntu5
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: raxp 1809 F.... pulseaudio
CurrentDesktop: MATE
Date: Mon Apr 4 17:17:13 2016
HibernationDevice: RESUME=UUID=31cbf4f8-c9b4-4025-b1fd-d5f474861585
InstallationDate: Installed on 2016-03-16 (19 days ago)
InstallationMedia: Ubuntu-MATE 15.10 "Wily Werewolf" - Release i386 (20151021)
MachineType: ASUSTeK COMPUTER INC. 1025C
ProcFB: 0 psbdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-34-generic root=UUID=98d65d26-361a-4e60-80e4-7b63d31d1ec6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-34-generic N/A
 linux-backports-modules-4.2.0-34-generic N/A
 linux-firmware 1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/16/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1025C.1001
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 1025C
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1025C.1001:bd04/16/2012:svnASUSTeKCOMPUTERINC.:pn1025C:pvrx.x:rvnASUSTeKCOMPUTERINC.:rn1025C:rvrx.xx:cvnASUSTeKCOMPUTERINC.:ct10:cvrx.x:
dmi.product.name: 1025C
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
raxp (raxp) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
raxp (raxp) wrote :
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc2-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
raxp (raxp)
tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Damien Boyd (ashfallen0) wrote :

Also affects Sony Vaio SVS15 series laptop. Hibernate or suspend no change in max fan speed. No PWM capability.

Revision history for this message
raxp (raxp) wrote :

I've tested an upstream kernel yesterday, and yes, the problem is still there. Same behavior as any other kernels after v3.16 I've tried.

Revision history for this message
raxp (raxp) wrote :

4.6.0-040600-generic still has this issue.

raxp (raxp)
tags: added: xenial
penalvch (penalvch)
tags: added: bios-outdated-1301
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
raxp (raxp) wrote :

I've updated BIOS to the latest 1301, still no luck, fan still running at full speed after resume. Nothing new.

dmidecode output:
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
1025C.1301
08/16/2013

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

raxp, could you please test the latest mainline kernel (4.7-rc2) and advise to the results?

tags: added: latest-bios-1301
removed: bios-outdated-1301
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
raxp (raxp) wrote :

Nope, still same results

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

raxp, the next step is to fully commit bisect from kernel 3.16 to 3.17-rc1 in order to identify the last good kernel commit, followed immediately by the first bad one. This will allow for a more expedited analysis of the root cause of your issue. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

After the offending commit (not kernel version) has been identified, then please mark this report Status Confirmed.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: kernel-bug-exists-upstream-4.7-rc2
tags: added: regression-release
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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