Acer touchpad stopped working with kernel 3.19.0-56
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux-lts-vivid (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
Bug Description
After Ubuntu updated the kernel to 3.19.0-56 the touchpad stopped working.
The mouse pointer never appears and touching/
I can make it work by using the GRUB menu to boot 3.19.0-49 instead.
On the older, working, kernel xinput outputs:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SYN1B7D:01 06CB:2991 UNKNOWN id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ HD WebCam id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ Acer WMI hotkeys id=13 [slave keyboard (3)]
On the new, not working, kernel xinput outputs:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ HD WebCam id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]
↳ Acer WMI hotkeys id=12 [slave keyboard (3)]
Hardware is Acer ES1-111M-C40S laptop.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-
ProcVersionSign
Uname: Linux 3.19.0-56-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Mar 30 21:52:31 2016
InstallationDate: Installed on 2015-10-20 (162 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
| Mike Ditto (ford-k) wrote | #1 |
| Mike Ditto (ford-k) wrote | #2 |
| Mike Ditto (ford-k) wrote | #3 |
| Mike Ditto (ford-k) wrote | #4 |
I noticed in dmesg:
Working kernel:
[ 3.565137] i2c_hid i2c-SYN1B7D:01: failed to retrieve report from device.
[ 3.565306] input: SYN1B7D:01 06CB:2991 UNKNOWN as /devices/
[ 3.565618] hid-multitouch 0018:06CB:
Not working kernel:
[ 3.572672] i2c_designware 80860F41:00: controller timed out
[ 3.572682] i2c_designware 80860F41:00: Unknown Synopsys component type: 0x00000000
[ 3.572690] i2c_hid i2c-SYN1B7D:01: hid_descr_cmd failed
I'll attach both full dmesg logs.