networked printer spits out extra blank page

Bug #155826 reported by Don Cristóbal
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
cupsys (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: cupsys

[Is cupsys really the right package for this problem?]

After every print job, a blank page is ejected, be it a normal print job from any application or a test page from the xfce printing settings dialog. The same printer works fine by USB and on Windows (USB and network). This is very annoying because the blank pages cause paper jams if I try to reuse them.

The printer, a HP Laserjet 1200 is plugged into the usb port of my adsl router that contains a print server (Siemens Gigaset SX541 WLAN dsl). On http://ubuntuforums.org/showthread.php?t=369972 you can see how I managed to connect it at all:
- I went to Applications, Settings, Printing
- I chose New Printer
- I gave my wirelessed printer a nice name
- under "Select Connection" / "Devices", i chose "LPD/LPR Host or Printer"
- I specified the hostname: "192.168.2.1"
- I specified the printername: "LPT1" (...)
- I chose my printer manufacturer (hp) and model (laserjet 1200)

The paper size (A4) is correctly specified in the printer settings. I also tried a driver named "HP LaserJet 1200 Postscript (recommended)" from the general database where I could select "A4 (Small)", which produced the same result.

If I connect the printer directly by USB on my computer, there are no blank pages.

Now I try to give all the information requested on https://wiki.ubuntu.com/DebuggingPrintingProblems:
* As the printer is connected on a print server, I skip the USB and parallel port sections
* printingbuginfo: I'll add the file in a second post.
* cups error log: dito

Revision history for this message
Don Cristóbal (doncristobal) wrote :

printingbuginfo file attached

Revision history for this message
Don Cristóbal (doncristobal) wrote :

cups error log file attached

Revision history for this message
Don Cristóbal (doncristobal) wrote :

I am afraid the endless error log of the previous post would cause unnecessary confusion. Therefore attach this time only the log that was produced from three jobs:
- job 18 through the network - an unnecessary page was ejected (with the original HP ppd file from the vendor's cd)
- job 19 through USB - no problems (with the recommended ps ppd from the linux database)
- job 20 through the network - always the same problem (with the recommended ps ppd from the linux database)

I hope that helps anyone who tries to find the reason of the problem. And thank you very much for investigating on this!
Christoph

Revision history for this message
Chris (ccnelson) wrote :

I have the same symptom, but with a slightly different setup.

In my case, I have an HP Officejet Pro L7780 that is hooked up via my local ethernet. Whenever I use evince, in particular, to print something, I get an extra blank sheet of paper at the beginning.

I'm currently using Ubuntu 7.10.

Adobe Reader does not seem to have the same problem.

And, I just discovered that the problem with evince goes away when I tell it not to reverse the order of the output. I can do that when I'm just printing a few pages, but that's not really practical with a big print job.

Chris

Revision history for this message
Daniel T Chen (crimsun) wrote :

Is this symptom still reproducible in 8.10?

Changed in cupsys:
status: New → Incomplete
Revision history for this message
Don Cristóbal (doncristobal) wrote : Re: [Bug 155826] Re: networked printer spits out extra blank page

No idea right now. But i'll test it, hopefully this afternoon. I'll write
back when I know more.
Ciao
Christoph

On Thu, November 13, 2008 06:05, Daniel T Chen wrote:
> Is this symptom still reproducible in 8.10?
>
> ** Changed in: cupsys (Ubuntu)
> Status: New => Incomplete
>
> --
> networked printer spits out extra blank page
> https://bugs.launchpad.net/bugs/155826
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Revision history for this message
Don Cristóbal (doncristobal) wrote :

Ubuntu 8.10, all updates applied: The bug is still reproduced, an extra
(blank) page is ejected at the end of every print job.
I've given up using the print server a while ago due to this problem.
Directly through usb (without the print server) it works fine.
Tell me if you need some additional information!

Thanks for caring about this annoying problem!

Christoph

Daniel T Chen wrote:
> Is this symptom still reproducible in 8.10?
>
> ** Changed in: cupsys (Ubuntu)
> Status: New => Incomplete
>
>

Revision history for this message
Ralph Janke (txwikinger) wrote :

Is this bug still reproducible on jaunty and karmic? Thanks for yout help!

Revision history for this message
Don Cristóbal (doncristobal) wrote :

I'll need probably some days to check it, but I'll do it!

Revision history for this message
Reuben Thomas (rrt) wrote :

I am getting this bug with evince in Karmic, but not from other programs.

Revision history for this message
Don Cristóbal (doncristobal) wrote :

Reproducible on Karmic. Tested printing both from Firefox and from evince.

Sorry, this did not take me some days but some months...

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported should be reproducible with the live environment of the Desktop CD development release - Maverick Meerkat. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find more about the development release at http://www.ubuntu.com/testing/. Thanks again and we appreciate your help.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cupsys (Ubuntu) because there has been no activity for 60 days.]

Changed in cupsys (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Bazon (bazonbloch) wrote :

I have the same problem in 11.10 http://askubuntu.com/questions/85615/how-can-i-prevent-a-ldp-printer-from-printing-a-blank-page-at-the-end-of-the-job , is it possible to re-open that bug or should I file a new one?

Revision history for this message
Don Cristóbal (doncristobal) wrote :

Bazon, If you ask me: Assuming that there's any point in filing bugs, then I can only recommend you to file a new one. Include a link to this one and hope...

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