Bug #1552029 “Intermittently mouse corrupt on one screen " : Bugs : xorg package : Ubuntu

Revision history for this message

Jen Hart (allneuts) wrote on 2016-03-02:

#1

BootDmesg.txt Edit (72.3 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (695 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.7 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (80.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (942 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (11.9 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (7.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (326.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (755.4 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (628 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (106.7 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (130.1 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (15.8 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (13.8 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (395 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (1.7 KiB, text/plain; charset="utf-8")

description:

updated

Revision history for this message

penalvch (penalvch) wrote on 2016-03-02:

#2

Jen Hart, thank you for reporting this and helping make Ubuntu better.

As per https://us.msi.com/product/motherboard/support/X99A-SLI-PLUS.html#down-bios an update to your computer's buggy, insecure, and outdated BIOS is available (1.9). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags:	added: bios-outdated-1.9
Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

Jen Hart (allneuts) wrote on 2016-03-15: Re: [Bug 1552029] Re: Intermittently mouse corrupt on one screen

#3

Download full text (5.8 KiB)

I was rather nervous about doing this. However, it is done.
I shall endeavour to try and remember to report its success or failure in resolving the bug.
Thank you for your response.

On Wednesday, 2 March 2016, 2:05, Christopher M. Penalver <email address hidden> wrote:

Jen Hart, thank you for reporting this and helping make Ubuntu better.

As per https://us.msi.com/product/motherboard/support/X99A-SLI-PLUS.html
#down-bios an update to your computer's buggy, insecure, and outdated
BIOS is available (1.9). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.9

** Changed in: xorg (Ubuntu)
Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1552029

Title:
Intermittently mouse corrupt on one screen

Status in xorg package in Ubuntu:
Incomplete

Bug description:
  Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc.
  Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient.
  Might be related to Java applications somehow and their borders?

  P.S. I think my graphics card is R9 390 and has been picked up wrong
  by this bug report and by one game I know about (it thinks it is a HD
  5600)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
  Uname: Linux 3.19.0-51-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Mar 2 01:20:06 2016
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx-updates-core, 15.201, 3.19.0-49-generic, x86_64: installed
   fglrx-updates-core, 15.201, 3.19.0-51-generic, x86_64: installed
  DpkgLog:

  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (rev 80) (prog-if 00 [VGA con...

I was rather nervous about doing this. However, it is done. 
I shall endeavour to try and remember to report its success or failure in resolving the bug.
Thank you for your response.

On Wednesday, 2 March 2016, 2:05, Christopher M. Penalver <christopher.m.penalver@gmail.com> wrote:

Jen Hart, thank you for reporting this and helping make Ubuntu better.

As per https://us.msi.com/product/motherboard/support/X99A-SLI-PLUS.html
#down-bios an update to your computer's buggy, insecure, and outdated
BIOS is available (1.9). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.9

** Changed in: xorg (Ubuntu)
  Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
      Status: New => Incomplete

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1552029

Title:
  Intermittently mouse corrupt on one screen

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc.
  Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient.
  Might be related to Java applications somehow and their borders?

P.S. I think my graphics card is R9 390 and has been picked up wrong
  by this bug report and by one game I know about (it thinks it is a HD
  5600)

ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
  Uname: Linux 3.19.0-51-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Mar  2 01:20:06 2016
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx-updates-core, 15.201, 3.19.0-49-generic, x86_64: installed
   fglrx-updates-core, 15.201, 3.19.0-51-generic, x86_64: installed
  DpkgLog:

ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (rev 80) (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2015]
  InstallationDate: Installed on 2015-11-24 (98 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: MSI MS-7885
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=46953798-0da7-48f9-8837-c446ced8f6f6 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X99A SLI PLUS(MS-7885)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd03/20/2015:svnMSI:pnMS-7885:pvr1.0:rvnMSI:rnX99ASLIPLUS(MS-7885):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7885
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Mar  1 10:55:41 2016
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
  xserver.video_driver: fglrx

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1552029/+subscriptions

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-05-14:

#4

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Jen Hart (allneuts) wrote on 2016-05-15:

#5

Download full text (4.7 KiB)

Still get the bug.Still is random. Everything is the latest drivers and Bios.

From: Launchpad Bug Tracker <email address hidden>
To: <email address hidden>
Sent: Saturday, 14 May 2016, 5:17
Subject: [Bug 1552029] Re: Intermittently mouse corrupt on one screen

[Expired for xorg (Ubuntu) because there has been no activity for 60
days.]

** Changed in: xorg (Ubuntu)
Status: Incomplete => Expired

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1552029

Title:
Intermittently mouse corrupt on one screen

Status in xorg package in Ubuntu:
Expired

Bug description:
  Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc.
  Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient.
  Might be related to Java applications somehow and their borders?

  P.S. I think my graphics card is R9 390 and has been picked up wrong
  by this bug report and by one game I know about (it thinks it is a HD
  5600)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
  Uname: Linux 3.19.0-51-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Mar 2 01:20:06 2016
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx-updates-core, 15.201, 3.19.0-49-generic, x86_64: installed
   fglrx-updates-core, 15.201, 3.19.0-51-generic, x86_64: installed
  DpkgLog:

  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (rev 80) (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2015]
  InstallationDate: Installed on 2015-11-24 (98 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: MSI MS-7885
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=46953798-0da7-48f9-8837-c446ced8f6f6 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X99A SLI PLUS(MS-7885)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd03/20/2015:svnMSI:pnMS-7885:pvr1.0:rvnMSI:rnX99ASLIPLUS(MS-7885):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-788...

Still get the bug.Still is random. Everything is the latest drivers and Bios.

From: Launchpad Bug Tracker <1552029@bugs.launchpad.net>
 To: allneuts@yahoo.co.uk 
 Sent: Saturday, 14 May 2016, 5:17
 Subject: [Bug 1552029] Re: Intermittently mouse corrupt on one screen 
   
[Expired for xorg (Ubuntu) because there has been no activity for 60
days.]

** Changed in: xorg (Ubuntu)
      Status: Incomplete => Expired

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1552029

Title:
  Intermittently mouse corrupt on one screen

Status in xorg package in Ubuntu:
  Expired

Bug description:
  Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc.
  Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient.
  Might be related to Java applications somehow and their borders?

P.S. I think my graphics card is R9 390 and has been picked up wrong
  by this bug report and by one game I know about (it thinks it is a HD
  5600)

ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
  Uname: Linux 3.19.0-51-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Mar  2 01:20:06 2016
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx-updates-core, 15.201, 3.19.0-49-generic, x86_64: installed
   fglrx-updates-core, 15.201, 3.19.0-51-generic, x86_64: installed
  DpkgLog:

ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (rev 80) (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2015]
  InstallationDate: Installed on 2015-11-24 (98 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: MSI MS-7885
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=46953798-0da7-48f9-8837-c446ced8f6f6 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X99A SLI PLUS(MS-7885)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd03/20/2015:svnMSI:pnMS-7885:pvr1.0:rvnMSI:rnX99ASLIPLUS(MS-7885):rvr1.0:cvnMSI:ct3:cvr1.0:
  dmi.product.name: MS-7885
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Tue Mar  1 10:55:41 2016
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
   AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.1-0ubuntu3.1~trusty1
  xserver.video_driver: fglrx

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1552029/+subscriptions

Revision history for this message

penalvch (penalvch) wrote on 2016-05-20:

#6

Jen Hart, please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Revision history for this message

Jen Hart (allneuts) wrote on 2016-05-20:

#7

Download full text (4.9 KiB)

Version - 1.90Release date - 10/30/2015
Can't remember if there was no version 1.B at the time I did the update or I was dubious about using it because it looks like a Beta version or something.

From: Christopher M. Penalver <email address hidden>
To: <email address hidden>
Sent: Friday, 20 May 2016, 12:58
Subject: [Bug 1552029] Re: Intermittently mouse corrupt on one screen

Jen Hart, please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1552029

Title:
Intermittently mouse corrupt on one screen

Status in xorg package in Ubuntu:
Expired

Bug description:
  Tried Gnome tweaks, tried changing monitors around, primary, (in case it was some how port related) etc.
  Can not reset the mouse cursor once it corrupts. Only solution I found was a reboot, which can be inconvenient.
  Might be related to Java applications somehow and their borders?

  P.S. I think my graphics card is R9 390 and has been picked up wrong
  by this bug report and by one game I know about (it thinks it is a HD
  5600)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.19.0-51.58~14.04.1-generic 3.19.8-ckt13
  Uname: Linux 3.19.0-51-generic x86_64
  NonfreeKernelModules: fglrx
  .tmp.unity.support.test.0:

  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Mar 2 01:20:06 2016
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fglrx-updates-core, 15.201, 3.19.0-49-generic, x86_64: installed
   fglrx-updates-core, 15.201, 3.19.0-51-generic, x86_64: installed
  DpkgLog:

  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Hawaii PRO [Radeon R9 290] [1002:67b1] (rev 80) (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:2015]
  InstallationDate: Installed on 2015-11-24 (98 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: MSI MS-7885
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-51-generic.efi.signed root=UUID=46953798-0da7-48f9-8837-c446ced8f6f6 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/20/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X99A SLI PLUS(MS-7885)
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MSI
  dmi.chassis.version: 1.0
  dmi.modalias: dmi...

Ubuntu
xorg package

Intermittently mouse corrupt on one screen

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Ubuntuxorg package

Intermittently mouse corrupt on one screen

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Ubuntu
xorg package