Samsung ML1915 USB printer not detected by cups

Bug #1542865 reported by Marco
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

My printer stopped working. I tried to remove it from installed devices, but I'm unable to add it again since it isn't detected anymore. Some command outputs:

tail -f /var/log/syslog:

Feb 7 15:48:14 piubuntu udev-add-printer: PPD: lsb/usr/cupsfilters/textonly.ppd; Status: 3
Feb 7 15:48:14 piubuntu kernel: [ 803.704139] usb 3-2: USB disconnect, device number 15
Feb 7 15:48:14 piubuntu kernel: [ 803.704489] usblp0: removed
Feb 7 15:48:14 piubuntu udev-configure-printer: remove /devices/pci0000:00/0000:00:1d.1/usb3/3-2
Feb 7 15:48:22 piubuntu kernel: [ 810.984138] audit: type=1400 audit(1454856502.255:124): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3519 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb 7 15:48:22 piubuntu kernel: [ 810.984160] audit: type=1400 audit(1454856502.255:125): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3519 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb 7 15:48:22 piubuntu kernel: [ 810.985259] audit: type=1400 audit(1454856502.255:126): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb 7 15:48:22 piubuntu kernel: [ 810.985277] audit: type=1400 audit(1454856502.255:127): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb 7 15:48:22 piubuntu kernel: [ 810.985495] parport0: lp tried to release parport when not owner
Feb 7 15:48:22 piubuntu kernel: [ 810.985910] parport0: lp tried to release parport when not owner
Feb 7 15:49:14 piubuntu kernel: [ 862.808058] usb 3-2: new full-speed USB device number 16 using uhci_hcd
Feb 7 15:49:14 piubuntu kernel: [ 862.983104] usb 3-2: New USB device found, idVendor=04e8, idProduct=3297
Feb 7 15:49:14 piubuntu kernel: [ 862.983115] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb 7 15:49:14 piubuntu kernel: [ 862.983122] usb 3-2: Product: ML-191x 252x Series
Feb 7 15:49:14 piubuntu kernel: [ 862.983128] usb 3-2: Manufacturer: Samsung Electronics Co., Ltd.
Feb 7 15:49:14 piubuntu kernel: [ 862.983134] usb 3-2: SerialNumber: Z2L9BKEZ600533N.
Feb 7 15:49:14 piubuntu kernel: [ 862.990262] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
Feb 7 15:49:14 piubuntu mtp-probe: checking bus 3, device 16: "/sys/devices/pci0000:00/0000:00:1d.1/usb3/3-2"
Feb 7 15:49:14 piubuntu mtp-probe: bus: 3, device: 16 was not an MTP device
Feb 7 15:49:14 piubuntu udev-configure-printer: add /devices/pci0000:00/0000:00:1d.1/usb3/3-2
Feb 7 15:49:14 piubuntu udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.1/usb3/3-2
Feb 7 15:49:14 piubuntu udev-configure-printer: MFG:Samsung MDL:ML-191x 252x Series SERN:- serial:Z2L9BKEZ600533N.
Feb 7 15:49:15 piubuntu kernel: [ 864.032213] usblp0: removed
Feb 7 15:49:15 piubuntu kernel: [ 864.046284] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
Feb 7 15:49:17 piubuntu udev-configure-printer: URI contains USB serial number
Feb 7 15:49:17 piubuntu udev-configure-printer: URI match: usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.
Feb 7 15:49:17 piubuntu kernel: [ 866.018157] audit: type=1400 audit(1454856557.291:128): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3606 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb 7 15:49:17 piubuntu kernel: [ 866.018179] audit: type=1400 audit(1454856557.291:129): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=3606 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb 7 15:49:17 piubuntu kernel: [ 866.019187] audit: type=1400 audit(1454856557.291:130): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb 7 15:49:17 piubuntu kernel: [ 866.019205] audit: type=1400 audit(1454856557.291:131): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2084 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined"
Feb 7 15:49:17 piubuntu udev-configure-printer: About to add queue for usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.
Feb 7 15:49:17 piubuntu udev-add-printer: add_queue: URIs=['usb://Samsung/ML-191x%20252x%20Series?serial=Z2L9BKEZ600533N.']
Feb 7 15:49:17 piubuntu udev-add-printer: D-Bus method call failed: org.freedesktop.DBus.Error.ServiceUnknown: The name com.redhat.NewPrinterNotification was not provided by any .service files
Feb 7 15:49:20 piubuntu udev-add-printer: PPD: lsb/usr/cupsfilters/textonly.ppd; Status: 3

lsusb:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 016: ID 04e8:3297 Samsung Electronics Co., Ltd ML-191x/ML-252x Laser Printer
Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

lpinfo -v:

network http
network ipp14
serial serial:/dev/ttyS0?baud=115200
network https
network ipps
network socket
network smb
network ipp
network lpd

So I'm unable to configure the printer.

Many thanks
Marco

Tags: cups printer usb
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Marco,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Marco (macoviz) wrote : R: [Bug 1542865] Re: Samsung ML1915 USB printer not detected by cups

Hello,

It's an old issue. I don't know if it was fixed. Anyway you could close it.

Thanks
Marco

-----Messaggio originale-----
Da: <email address hidden> <email address hidden> Per conto di gf
Inviato: lunedì 20 agosto 2018 18:51
A: <email address hidden>
Oggetto: [Bug 1542865] Re: Samsung ML1915 USB printer not detected by cups

Hello Marco,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

** Changed in: cups (Ubuntu)
       Status: New => Incomplete

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Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Thanks for the update, Marco. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

Changed in cups (Ubuntu):
status: Incomplete → Invalid
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