Samsung ML1915 USB printer not detected by cups
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
My printer stopped working. I tried to remove it from installed devices, but I'm unable to add it again since it isn't detected anymore. Some command outputs:
tail -f /var/log/syslog:
Feb 7 15:48:14 piubuntu udev-add-printer: PPD: lsb/usr/
Feb 7 15:48:14 piubuntu kernel: [ 803.704139] usb 3-2: USB disconnect, device number 15
Feb 7 15:48:14 piubuntu kernel: [ 803.704489] usblp0: removed
Feb 7 15:48:14 piubuntu udev-configure-
Feb 7 15:48:22 piubuntu kernel: [ 810.984138] audit: type=1400 audit(145485650
Feb 7 15:48:22 piubuntu kernel: [ 810.984160] audit: type=1400 audit(145485650
Feb 7 15:48:22 piubuntu kernel: [ 810.985259] audit: type=1400 audit(145485650
Feb 7 15:48:22 piubuntu kernel: [ 810.985277] audit: type=1400 audit(145485650
Feb 7 15:48:22 piubuntu kernel: [ 810.985495] parport0: lp tried to release parport when not owner
Feb 7 15:48:22 piubuntu kernel: [ 810.985910] parport0: lp tried to release parport when not owner
Feb 7 15:49:14 piubuntu kernel: [ 862.808058] usb 3-2: new full-speed USB device number 16 using uhci_hcd
Feb 7 15:49:14 piubuntu kernel: [ 862.983104] usb 3-2: New USB device found, idVendor=04e8, idProduct=3297
Feb 7 15:49:14 piubuntu kernel: [ 862.983115] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Feb 7 15:49:14 piubuntu kernel: [ 862.983122] usb 3-2: Product: ML-191x 252x Series
Feb 7 15:49:14 piubuntu kernel: [ 862.983128] usb 3-2: Manufacturer: Samsung Electronics Co., Ltd.
Feb 7 15:49:14 piubuntu kernel: [ 862.983134] usb 3-2: SerialNumber: Z2L9BKEZ600533N.
Feb 7 15:49:14 piubuntu kernel: [ 862.990262] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
Feb 7 15:49:14 piubuntu mtp-probe: checking bus 3, device 16: "/sys/devices/
Feb 7 15:49:14 piubuntu mtp-probe: bus: 3, device: 16 was not an MTP device
Feb 7 15:49:14 piubuntu udev-configure-
Feb 7 15:49:14 piubuntu udev-configure-
Feb 7 15:49:14 piubuntu udev-configure-
Feb 7 15:49:15 piubuntu kernel: [ 864.032213] usblp0: removed
Feb 7 15:49:15 piubuntu kernel: [ 864.046284] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x04E8 pid 0x3297
Feb 7 15:49:17 piubuntu udev-configure-
Feb 7 15:49:17 piubuntu udev-configure-
Feb 7 15:49:17 piubuntu kernel: [ 866.018157] audit: type=1400 audit(145485655
Feb 7 15:49:17 piubuntu kernel: [ 866.018179] audit: type=1400 audit(145485655
Feb 7 15:49:17 piubuntu kernel: [ 866.019187] audit: type=1400 audit(145485655
Feb 7 15:49:17 piubuntu kernel: [ 866.019205] audit: type=1400 audit(145485655
Feb 7 15:49:17 piubuntu udev-configure-
Feb 7 15:49:17 piubuntu udev-add-printer: add_queue: URIs=['
Feb 7 15:49:17 piubuntu udev-add-printer: D-Bus method call failed: org.freedesktop
Feb 7 15:49:20 piubuntu udev-add-printer: PPD: lsb/usr/
lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 016: ID 04e8:3297 Samsung Electronics Co., Ltd ML-191x/ML-252x Laser Printer
Bus 003 Device 002: ID 08ff:2580 AuthenTec, Inc. AES2501 Fingerprint Sensor
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
lpinfo -v:
network http
network ipp14
serial serial:
network https
network ipps
network socket
network smb
network ipp
network lpd
So I'm unable to configure the printer.
Many thanks
Marco
Hello Marco,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]