Certain Bluetooth mice do not pair with Ubuntu

Bug #1535660 reported by John McAleely
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Committed
High
Bill Filler
The Avila project
Invalid
High
Unassigned
bluez (Ubuntu)
Invalid
Undecided
Unassigned
ubuntu-system-settings (Ubuntu)
Fix Released
High
Ken VanDine

Bug Description

I have a Microsoft Arc Mouse Surface Edition, and tried to pair it with my Ubuntu (trusty) desktop.

It shows up in the pairing gui with a little mouse icon, but the UI offers no option to pair to the device.

On Ubuntu touch, system settings never shows the device as something that can be paired to.

Related branches

Revision history for this message
John McAleely (john.mcaleely) wrote :

@morphis - do you need more info here, or do you have enough info, given you have the mouse in hand?

Changed in avila:
status: New → Confirmed
importance: Undecided → High
assignee: nobody → Simon Fels (morphis)
milestone: none → ww04-2016
Revision history for this message
Simon Fels (morphis) wrote :

I ruled out that this is a bug with bluez. Actually system-settings does show the mouse as its falling into the device-type "Network" which we don't display in settings. We should actually stop limiting the number of devices we're displaying and allow them all.

Changed in bluez (Ubuntu):
status: New → Invalid
Revision history for this message
Simon Fels (morphis) wrote :

Please note that trusty still comes with bluez5 which doesn't support BT LE HOG devices like the mouse referenced here. I've tested with John that the mouse is working fine on >= wily.

Changed in canonical-devices-system-image:
milestone: none → ww04-2016
Changed in canonical-devices-system-image:
assignee: nobody → John McAleely (john.mcaleely)
importance: Undecided → High
status: New → Confirmed
Revision history for this message
Bill Filler (bfiller) wrote :

Why is the mouse detected as device-type "Network"? Seems that is the underlying issue..

Changed in ubuntu-system-settings (Ubuntu):
assignee: nobody → Ken VanDine (ken-vandine)
importance: Undecided → High
Bill Filler (bfiller)
Changed in ubuntu-system-settings (Ubuntu):
status: New → In Progress
Changed in canonical-devices-system-image:
assignee: John McAleely (john.mcaleely) → Bill Filler (bfiller)
status: Confirmed → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-system-settings - 0.3+16.04.20160128-0ubuntu1

---------------
ubuntu-system-settings (0.3+16.04.20160128-0ubuntu1) xenial; urgency=medium

  * Allow pairing regardless of type (LP: #1535660, #1534221)
  * Exposed adapterAddress in the bluetooth plugin to be used to get the
    address in the about plugin (LP: #1537029)

 -- Ken VanDine <email address hidden> Thu, 28 Jan 2016 14:23:03 +0000

Changed in ubuntu-system-settings (Ubuntu):
status: In Progress → Fix Released
Changed in canonical-devices-system-image:
status: In Progress → Fix Committed
Changed in avila:
status: Confirmed → Invalid
assignee: Simon Fels (morphis) → nobody
milestone: ww04-2016 → none
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