Plugging in Logitech H340 USB headset breaks mouse

Bug #1532224 reported by Izz Noland
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When a Logitech H340 USB headset is plugged in the mouse stops
  behaving correctly. The primary button appears to be down all the
  time. Programs fail to respond to clicks from the mouse (so the
  window-focus cannot be changed). The tracking of X-Y coordinates
  seems to be fine. (The information reported by "ubuntu-bug xorg" was
  collected with the headset plugged in.)

  I tested this behaviour with Firefox, GNOME Terminal, and Nautilus as
  the primary window. In the case of Nautilus the icon under the mouse
  cursor is selected, and moves with the mouse cursor. In the case of
  the other two programs text is selected when the mouse moves.

  I see the same behaviour when the mouse (a Logitec also) is unplugged
  and the inbuilt trackpad is used to move the mouse cursor. For
  completeness I unplugged the mouse and keyboard, so the headset was
  the only device connected to the external USB ports and I saw the same
  behaviour, with the primary button appearing to be down.

This began without any updates to the system. I have been using the headset for over a year without issue. I was in the volume menu trying to change from the built-in mic on a Lenovo T530 laptop to the mic on the headset when the system crashed. Upon next boot, this behavior has occurred every time I plug in the headset.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: None
Date: Fri Jan 8 08:57:16 2016
DistUpgraded: Fresh install
DistroCodename: rebecca
DistroVariant: ubuntu
DkmsStatus: virtualbox-guest, 4.3.18, 3.13.0-37-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:21f6]
InstallationDate: Installed on 2015-01-12 (360 days ago)
InstallationMedia: Linux Mint 17.1 "Rebecca" - Release amd64 20141126
MachineType: LENOVO 24291D2
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=aba2142d-6922-412f-b2be-3468fdfa95a9 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/20/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G4ET90WW (2.50 )
dmi.board.asset.tag: Not Available
dmi.board.name: 24291D2
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG4ET90WW(2.50):bd12/20/2012:svnLENOVO:pn24291D2:pvrThinkPadT530:rvnLENOVO:rn24291D2:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 24291D2
dmi.product.version: ThinkPad T530
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs 2014.05.14
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Fri Jan 8 08:06:44 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 41115
 vendor DEL
xserver.version: 2:1.15.1-0ubuntu2.7

Revision history for this message
Izz Noland (izznoland) wrote :
Revision history for this message
Izz Noland (izznoland) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Izz Noland, thank you for taking the time to report this and trying to help make Ubuntu better. However, Linux Mint is not a software package provided by the official Ubuntu repositories. Because of this the Ubuntu project can not support or fix your particular bug. Please report this bug to the provider of the software package. Thanks!

If you are interested in learning more about software repositories and Ubuntu, check https://help.ubuntu.com/community/Repositories.

If this is reproducible for you personally on Ubuntu (not Mint) then please file a new report with Ubuntu as previously advised.

Changed in xorg (Ubuntu):
status: New → Invalid
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