Plugging in Logitech H340 USB headset breaks mouse click behaviour

Bug #1339778 reported by Michael JasonSmith
38
This bug affects 6 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Low
Unassigned

Bug Description

Ubuntu: 14.04 LTS
xorg: 1:7.7+1ubuntu8

Expected: Mouse behaviour should be unaffected when a USB headset is plugged in.

What happened instead:

When a Logitech H340 USB headset is plugged in the mouse stops behaving correctly. The primary button appears to be down all the time. Programs fail to respond to clicks from the mouse (so the window-focus cannot be changed). The tracking of X-Y coordinates seems to be fine. (The information reported by "ubuntu-bug xorg" was collected with the headset plugged in.)

I tested this behaviour with Firefox, GNOME Terminal, and Nautilus as the primary window. In the case of Nautilus the icon under the mouse cursor is selected, and moves with the mouse cursor. In the case of the other two programs text is selected when the mouse moves.

I see the same behaviour when the mouse (a Logitec also) is unplugged and the inbuilt trackpad is used to move the mouse cursor. For completeness I unplugged the mouse and keyboard, so the headset was the only device connected to the external USB ports and I saw the same behaviour, with the primary button appearing to be down.

This problem appears to be similar to the issue reported with the Logitech G930 headset. However, the H340 is a comparatively simple headset as it is wired and lacks any volume buttons, nor does it have a mute.
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-evdev/+bug/1155819

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,workarounds,scale,expo,ezoom]
CompositorRunning: None
CurrentDesktop: GNOME
Date: Wed Jul 9 08:41:54 2014
DistUpgraded: 2014-07-06 17:47:29,838 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.3.10, 3.11.0-24-generic, x86_64: installed
 virtualbox, 4.3.10, 3.13.0-30-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1657]
 Advanced Micro Devices, Inc. [AMD/ATI] Whistler [Radeon HD 6730M/6770M/7690M XT] [1002:6740] (rev ff) (prog-if ff)
InstallationDate: Installed on 2011-08-15 (1059 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic root=UUID=1a802fd8-d29f-436f-9a48-75d174a47c13 ro acpi_osi=Linux quiet splash acpi_backlight=vendor vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-07-07 (2 days ago)
dmi.bios.date: 10/05/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.1B
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1657
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 10.31
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0595100000244710000020100:rvnHewlett-Packard:rn1657:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 0595100000244710000020100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Jul 8 19:32:48 2014
xserver.configfile: default
xserver.errors:
 Failed to load module "modesetting" (module does not exist, 0)
 Failed to load module "modesetting" (module does not exist, 0)
 RADEON(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 9964
 vendor AUO
xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
Michael JasonSmith (mpj17) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Michael JasonSmith, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal as it will automatically gather and attach updated debug information to this report:

apport-collect -p xorg 1339778

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

As well, given the information from the prior release is already available, testing a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: needs-full-computer-model
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Michael JasonSmith (mpj17) wrote :

Sorry, I am not going to take a few hours out of my workday to test this issue, especially when coupled with the chance of bricking my machine with a live dev-release of the OS.

However, on a brighter note, the issue seems resolved for me with Ubuntu 14.04.2 using the 3.13.0-45-generic kernel. I discovered that the headset worked normally sometime this month. I am unsure when.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Izz Noland (izznoland) wrote :

Can this please be re-opened? I have started experiencing the exact same issue with the exact same headset.

Changed in xorg (Ubuntu):
status: Expired → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Izz Noland, it will help immensely if you filed a new report with Ubuntu via a terminal:
ubuntu-bug xorg

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

Changed in xorg (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Izz Noland (izznoland) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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