package virtualbox-ext-pack 5.0.4-2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1527860 reported by erintiransom
68
This bug affects 15 people
Affects Status Importance Assigned to Milestone
virtualbox-ext-pack (Ubuntu)
Fix Released
High
Unassigned

Bug Description

I can't uninstall this package, even after talking to the Debian maintainer, who gave me a couple methods to try to force the uninstalling.

Every time Linux kernel headers are updated, I have to restart the computer.

I don't think VirtualBox is updating or upgrading because of this. It's extremely frustrating.

ProblemType: Package
DistroRelease: Ubuntu 15.10
Package: virtualbox-ext-pack 5.0.4-2
ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
Uname: Linux 4.2.0-22-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
Date: Sat Dec 19 11:17:01 2015
DuplicateSignature: package:virtualbox-ext-pack:5.0.4-2:subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2015-11-04 (44 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
RelatedPackageVersions:
 dpkg 1.18.2ubuntu5.1
 apt 1.0.10.2ubuntu1
SourcePackage: virtualbox-ext-pack
Title: package virtualbox-ext-pack 5.0.4-2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
erintiransom (israelplanaguma) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in virtualbox-ext-pack (Ubuntu):
status: New → Confirmed
Changed in virtualbox-ext-pack (Ubuntu):
importance: Undecided → High
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package virtualbox-ext-pack - 5.0.12-2

---------------
virtualbox-ext-pack (5.0.12-2) unstable; urgency=medium

  * d/prerm: Ignore failures on file removal if nonexistent (LP: #1527860).
  * Move the license check to the preinstall script.

 -- Unit 193 <email address hidden> Mon, 11 Jan 2016 16:12:06 -0500

Changed in virtualbox-ext-pack (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
erintiransom (israelplanaguma) wrote :

Great that this got fixed in the new version. Now tell me how to uninstall this package, or how to upgrade it to 5.0.12-2.

I get the same message as before:

dpkg: s'ha produït un error en processar el paquet virtualbox-ext-pack (--configure):
 el subprocés s'ha instaŀlat el script post-installation retornà el codi d'eixida d'error 1
S'han trobat errors en processar:
 virtualbox-ext-pack
E: Sub-process /usr/bin/dpkg returned an error code (1)

Translation: there's been an error processing package ...
the subprocess has installed a post-installation script, returns exit code 1
Errors were found while processing:

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