Ubuntu
update-manager package

confusing dialog box when installing updates

Bug #1510896 reported by Anton Hughes on 2015-10-28

This bug report is a duplicate of: Bug #1119247: "This requires installing packages from unauthenticated sources" warning not useful. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	update-manager (Ubuntu)	New	Undecided	Unassigned

Bug Description

Sometimes when I get prompted to install ubuntu updates I get a dialog box that states ubuntu "Requires installation of untrusted packages".

The user options when presented with the above are "settings" and "Ok".

As a user, clicking OK means, yes, thanks for informing me, lets proceed with the installation.

Actually OK appears to cancel the operation, eg, OK means Not OK to proceed.

In summary, the UX is confusing, and not helpful. It is also a dead-end. There seems to be no obvious way to continue.

Tags:

Revision history for this message

Anton Hughes (kurrent93) wrote on 2015-10-28:

Confusing UX Edit (27.3 KiB, image/png)

Revision history for this message

Ubuntu Foundations Team Bug Bot (crichton) wrote on 2015-10-28:

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1510896/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags:

added: bot-comment

Brian Murray (brian-murray) on 2015-10-28

affects:

ubuntu → update-manager (Ubuntu)

Revision history for this message

Arthur Tan (artgtan) wrote on 2015-10-28:

I think this is the same issue (and proposed fix) as https://bugs.launchpad.net/bugs/1119247 ?

Revision history for this message

Anton Hughes (kurrent93) wrote on 2015-10-28: Re: [Bug 1510896] Re: confusing dialog box when installing updates

Agree. This is a duplicate.

On Wed, Oct 28, 2015 at 7:54 PM, Arthur Tan <email address hidden> wrote:

> I think this is the same issue (and proposed fix) as
> https://bugs.launchpad.net/bugs/1119247 ?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1510896
>
> Title:
> confusing dialog box when installing updates
>
> Status in update-manager package in Ubuntu:
> New
>
> Bug description:
> Sometimes when I get prompted to install ubuntu updates I get a dialog
> box that states ubuntu "Requires installation of untrusted packages".
>
> The user options when presented with the above are "settings" and
> "Ok".
>
> As a user, clicking OK means, yes, thanks for informing me, lets
> proceed with the installation.
>
> Actually OK appears to cancel the operation, eg, OK means Not OK to
> proceed.
>
> In summary, the UX is confusing, and not helpful. It is also a dead-
> end. There seems to be no obvious way to continue.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1510896/+subscriptions
>