[Dell Latitude E5250] Unable to complete the hibernate stress test

Bug #1510779 reported by Po-Hsu Lin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-lts-vivid (Ubuntu)
Expired
Low
Unassigned

Bug Description

CID: 201407-15278 Dell Latitude E5250

Steps:
1. Install 14.04.3 + update (3.19.0-31)
2. Install the certification suite
3. Test it with hibernate 30 cycle stress test
or run the following command for 30 times:
fwts -q --stdout-summary -r ./hibernate_30_cycles s4 --s4-device-check --s4-device-check-delay 45 --s4-sleep-delay 120

Expected result:
* It can pass the 30 cycle hibernate stress test.

Actual result:
* System will freeze on some point, in the most recent test, it freeze on the 9th cycle.

From the hibernate test log, some HIGH failures could be found in it (but hibernate works this time, sometimes it does not):
High failures: 5
 s4: Failed to freeze user space processes.
 s4: Failed to freeze remaining non-user space processes.
 s4: Failed to freeze devices.
 s4: Failed to allocate memory for hibernate image.
 s4: Failed to restore hibernate image.

Similar issue could be found in bug 1510014

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-31-generic 3.19.0-31.36~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7
Uname: Linux 3.19.0-31-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.16
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Oct 27 23:54:40 2015
InstallationDate: Installed on 2015-10-22 (5 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1839 F.... pulseaudio
 /dev/snd/controlC1: ubuntu 1839 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=a242c0f6-8eae-4303-8ef2-f89fa7012fde
InstallationDate: Installed on 2015-10-22 (5 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Dell Inc. Latitude E5250
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-31-generic root=UUID=0f3f60ab-09a8-43e7-b046-a90aaa4834e1 ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-31.36~14.04.1-generic 3.19.8-ckt7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-31-generic N/A
 linux-backports-modules-3.19.0-31-generic N/A
 linux-firmware 1.127.15
Tags: trusty
Uname: Linux 3.19.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/06/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 013BL1
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd08/06/2014:svnDellInc.:pnLatitudeE5250:pvr01:rvnDellInc.:rn013BL1:rvrX02:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5250
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
affects: linux-lts-vivid (Ubuntu) → linux (Ubuntu)
Revision history for this message
Po-Hsu Lin (cypressyew) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
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Po-Hsu Lin (cypressyew) wrote : BootDmesg.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : CurrentDmesg.txt

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Po-Hsu Lin (cypressyew) wrote : IwConfig.txt

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Po-Hsu Lin (cypressyew) wrote : Lspci.txt

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Po-Hsu Lin (cypressyew) wrote : Lsusb.txt

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Po-Hsu Lin (cypressyew) wrote : ProcCpuinfo.txt

apport information

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Po-Hsu Lin (cypressyew) wrote : ProcEnviron.txt

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Po-Hsu Lin (cypressyew) wrote : ProcInterrupts.txt

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Po-Hsu Lin (cypressyew) wrote : ProcModules.txt

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Po-Hsu Lin (cypressyew) wrote : PulseList.txt

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Po-Hsu Lin (cypressyew) wrote : RfKill.txt

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Po-Hsu Lin (cypressyew) wrote : UdevDb.txt

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Po-Hsu Lin (cypressyew) wrote : UdevLog.txt

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Po-Hsu Lin (cypressyew) wrote : WifiSyslog.txt

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Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Po-Hsu Lin (cypressyew)
affects: linux (Ubuntu) → linux-lts-vivid (Ubuntu)
Changed in linux-lts-vivid (Ubuntu):
status: Confirmed → New
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin, as per http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e5250-laptop/drivers/advanced an update to your computer's buggy and outdated BIOS is available (A10). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-a10
Changed in linux-lts-vivid (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-lts-vivid (Ubuntu) because there has been no activity for 60 days.]

Changed in linux-lts-vivid (Ubuntu):
status: Incomplete → Expired
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