[Dell Precision M6800] Unable to complete the hibernate stress test

Bug #1510014 reported by Po-Hsu Lin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-lts-vivid (Ubuntu)
Expired
Low
Unassigned

Bug Description

CID: 201305-13528 Dell Precision M6800

Steps:
1. Install 14.04.3 + AMD driver
2. Install the certification suite
3. Test it with hibernate 30 cycle stress test
or run the following command for 30 times:
fwts -q --stdout-summary -r ./hibernate_30_cycles s4 --s4-device-check --s4-device-check-delay 45 --s4-sleep-delay 120

Expected result:
* It can pass the 30 cycle hibernate stress test.

Actual result:
* System will freeze on some point, in the most recent test, it freeze on the 12th cycle.

From the hibernate test log, some HIGH failures could be found in it (but hibernate works even with these failure messages):
High failures: 5
 s4: Failed to freeze user space processes.
 s4: Failed to freeze remaining non-user space processes.
 s4: Failed to freeze devices.
 s4: Failed to allocate memory for hibernate image.
 s4: Failed to restore hibernate image.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1 [modified: boot/vmlinuz-3.19.0-25-generic]
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Oct 26 05:03:20 2015
InstallationDate: Installed on 2015-10-22 (3 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2554 F.... pulseaudio
 /dev/snd/controlC1: ubuntu 2554 F.... pulseaudio
CRDA:
 country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=92881bec-f1f7-4e7d-a6ce-f497b8c7cb13
InstallationDate: Installed on 2015-10-22 (3 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Dell Inc. Precision M6800
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=f2760b56-9f6e-4a2d-beda-6fd550004a3b ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-25-generic N/A
 linux-backports-modules-3.19.0-25-generic N/A
 linux-firmware 1.127.14
Tags: trusty
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/24/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0VMM6X
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/24/2015:svnDellInc.:pnPrecisionM6800:pvr01:rvnDellInc.:rn0VMM6X:rvrX02:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M6800
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
affects: linux-lts-vivid (Ubuntu) → linux (Ubuntu)
tags: added: apport-collected
description: updated
Revision history for this message
Po-Hsu Lin (cypressyew) wrote : AlsaInfo.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : BootDmesg.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : IwConfig.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : Lspci.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : Lsusb.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : ProcEnviron.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : ProcModules.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : PulseList.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : RfKill.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : UdevDb.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : UdevLog.txt

apport information

Revision history for this message
Po-Hsu Lin (cypressyew) wrote : WifiSyslog.txt

apport information

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Po-Hsu Lin (cypressyew)
affects: linux (Ubuntu) → linux-lts-vivid (Ubuntu)
Changed in linux-lts-vivid (Ubuntu):
status: Confirmed → New
status: New → Incomplete
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Po-Hsu Lin, as per http://www.dell.com/support/home/us/en/19/product-support/product/precision-m6800-workstation/drivers/advanced an update to your computer's buggy and outdated BIOS is available (A16). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-a16
Changed in linux-lts-vivid (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-lts-vivid (Ubuntu) because there has been no activity for 60 days.]

Changed in linux-lts-vivid (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.