Dell Venue pro 11 7140 card reader not working.

[Simon James Greer]

128gb card not seen in Ubuntu 15.10.

Have rebooted system with card fitted and does not appear, have removed and refitted card while in desktop. Card reader was usable in 14.04.3 LTS.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ceuotc 1567 F.... pulseaudio
 /dev/snd/controlC1: ceuotc 1567 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Oct 22 23:23:25 2015
HibernationDevice: RESUME=UUID=72ba1a88-85dd-44eb-a125-23f0fbb6b49c
InstallationDate: Installed on 2015-10-22 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Dell Inc. Venue 11 Pro 7140
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=6a06fb00-5591-4589-9f7e-2ebbd6ba9be6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-16-generic N/A
 linux-backports-modules-4.2.0-16-generic N/A
 linux-firmware 1.149
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/11/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0HM7YW
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd08/11/2015:svnDellInc.:pnVenue11Pro7140:pvr:rvnDellInc.:rn0HM7YW:rvrA00:cvnDellInc.:ct8:cvr:
dmi.product.name: Venue 11 Pro 7140
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Simon James Greer, thank you for reporting this and helping make Ubuntu better.

Could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

[Simon James Greer (simonjamesgreer)]

Hi Christopher,

I updated the Kernel initially to 4.2.5, again the micro SD card was not seen, l then updated to Kernel 4.3-rc7-unstable, again the micro SD card is not seen, also l have lost audio with this kernel.

Will revert back to 4.2.5 and wait out.

Ispci output for Kernel 4.3-rc7-unstable.

00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Broadwell-U Integrated Graphics (rev 09)
00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
00:04.0 Signal processing controller: Intel Corporation Broadwell-U Camarillo Device (rev 09)
00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03)
00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03)
00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #3 (rev e3)
00:1c.3 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #4 (rev e3)
00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03)
00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
01:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
02:00.0 SD Host controller: O2 Micro, Inc. Device 8621 (rev 01)

[Simon James Greer (simonjamesgreer)]

Fresh install carried out, tablet back to base Ubuntu 15.10 Kernel.

[penalvch (penalvch)]

Simon James Greer, the next step is to fully commit bisect from kernel 3.19 to 4.2 in order to identify the last good kernel commit, followed immediately by the first bad one. This will allow for a more expedited analysis of the root cause of your issue. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[dexter1 (dexter1)]

I have a DELL E7250 Latitude and after the upgrade from 15.04 my SD cardreader cannot read the Kingston 64GB SDXC anymore. Same error messages in dmesg:

[ 1.886833] sdhci: Timeout waiting for Buffer Read Ready interrupt during tuning procedure, falling back to fixed sampling clock
[ 1.888611] mmc0: tuning execution failed
[ 1.888616] mmc0: error -5 whilst initialising SD card

lspci output fom kernel 4.2.0-18

01:00.0 SD Host controller: O2 Micro, Inc. SD/MMC Card Reader Controller (rev 01) (prog-if 01)
 Subsystem: Dell Device 062d
 Flags: bus master, fast devsel, latency 0, IRQ 16
 Memory at f7101000 (32-bit, non-prefetchable) [size=4K]
 Memory at f7100000 (32-bit, non-prefetchable) [size=2K]
 Capabilities: [6c] Power Management version 3
 Capabilities: [48] MSI: Enable- Count=1/1 Maskable+ 64bit+
 Capabilities: [80] Express Endpoint, MSI 00
 Capabilities: [100] Virtual Channel
 Capabilities: [230] Latency Tolerance Reporting
 Capabilities: [240] L1 PM Substates
 Kernel driver in use: sdhci-pci

[penalvch (penalvch)]

dexter1, it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

[dexter1 (dexter1)]

Hello Christopher,

I've filed a new report with the ubuntu-bug linux command in a terminal by your request. The report and data is now in bug #1514821

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]