Mouse randomly fails to click menu bars, launcher, and title bar

[Dawn Alderman]

Periodically, and unpredictably, Ubuntu will start to ignore mouse clicks. The following fails when this condition occurs:
Clicking title bars.
Clicking close, maximize, or minimize.
Mousing into the menu bar at the top of the screen produces no menu bar, and does not respond to clicks.
The launcher on the left no longer produces information on mouse over, nor does it respond to clicks.

The following continues to work when the condition is active:
Clicking in text input fields within applications.
Keyboard.

WORKAROUD: I can generally clear the condition by flailing around with alt-enter or by changing to a text console (alt-F1) and back to X.

---
ApportVersion: 2.14.1-0ubuntu3.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: dawn 2257 F...m pulseaudio
 /dev/snd/controlC0: dawn 2257 F.... pulseaudio
 /dev/snd/controlC1: dawn 2257 F.... pulseaudio
CurrentDmesg: [27114.221018] perf interrupt took too long (2527 > 2500), lowering kernel.perf_event_max_sample_rate to 50000
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=c420ef2f-b842-4d94-93f0-23a1f6a7a5fe
InstallationDate: Installed on 2015-10-19 (1 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: MSI MS-7845
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-30-generic root=UUID=56c24b4f-bd35-40b2-b967-e0d4dd65563a ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-30-generic N/A
 linux-backports-modules-3.19.0-30-generic N/A
 linux-firmware 1.127.15
RfKill:

Tags: trusty
Uname: Linux 3.19.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 05/19/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.12
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z87-GD65 GAMING (MS-7845)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.12:bd05/19/2015:svnMSI:pnMS-7845:pvr1.0:rvnMSI:rnZ87-GD65GAMING(MS-7845):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7845
dmi.product.version: 1.0
dmi.sys.vendor: MSI

[penalvch (penalvch)]

Dawn Alderman, thank you for reporting this and helping make Ubuntu better.

Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1508267

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

apport information

[Dawn Alderman (dawnroselyn)]

Not entirely sure if that worked correctly.... here is the output.

root@Hecate:~# apport-collect 1508267
The authorization page:
 (
https://launchpad.net/+authorize-token?oauth_token=q2tcx2ZQ7dnbQ3D2GvVb&allow_permission=DESKTOP_INTEGRATION
)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Press any key to continue or wait (5) seconds...
Waiting to hear from Launchpad about your decision...
[20007:20007:1020/211210:WARNING:sxs_linux.cc(126)] Failed to read channels
file.
dpkg-query: no packages found matching linux

On Tue, Oct 20, 2015 at 7:25 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Dawn Alderman, thank you for reporting this and helping make Ubuntu
> better.
>
> Please execute the following command, as it will automatically gather
> debugging information, in a terminal:
> apport-collect 1508267
>
> ** Package changed: linux-lts-vivid (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1508267
>
> Title:
> Mouse randomly fails to click menu bars, launcher, and title bar
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Periodically, and for no predictable reason, Ubuntu will start to
> ignore mouse clicks in certain situations. The following seem to fail
> when the condition is active:
>
> clicking title bars.
> clicking close, maximize, or minimize.
> mousing into the menu bar at the top of the screen produces no menu bar,
> and does not respond to clicks
> the launcher on the left no longer produces information on mouseover,
> nor does it respond to clicks
>
> The following seems to continue to work when the condition is active:
>
> clicking in text input fields within applications
> keyboard
>
> I can generally clear the condition by flailing around with alt-enter
> or by changing to a text console (alt-F1) and back to X.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
> ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
> Uname: Linux 3.19.0-30-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.14.1-0ubuntu3.16
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Tue Oct 20 18:13:40 2015
> InstallationDate: Installed on 2015-10-19 (1 days ago)
> InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
> SourcePackage: linux-lts-vivid
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1508267/+subscriptions
>

[Dawn Alderman (dawnroselyn)]

Just got another occurrence, and was able to notice a few important details. I had a gnome terminal open, and was unable to click anywhere except in the gnome terminal window. Click-drags in other part of the screen highlighted text in the terminal, so I can confirm that the terminal window seized mouse focus and wouldn't release it. The only way I could recover was to kill the terminal process.

[penalvch (penalvch)]

Dawn Alderman, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

[Dawn Alderman (dawnroselyn)]

Kernel image is in place. Can't seem to install the headers. Circular
dependency?

root@Hecate:/home/dawn/Downloads# dpkg -i
linux-headers-4.3.0-040300rc6-generic_4.3.0-040300rc6.201510182030_amd64.deb
Selecting previously unselected package
linux-headers-4.3.0-040300rc6-generic.
(Reading database ... 205155 files and directories currently installed.)
Preparing to unpack
linux-headers-4.3.0-040300rc6-generic_4.3.0-040300rc6.201510182030_amd64.deb
...
Unpacking linux-headers-4.3.0-040300rc6-generic
(4.3.0-040300rc6.201510182030) ...
dpkg: dependency problems prevent configuration of
linux-headers-4.3.0-040300rc6-generic:
 linux-headers-4.3.0-040300rc6-generic depends on
linux-headers-4.3.0-040300rc6; however:
  Package linux-headers-4.3.0-040300rc6 is not installed.

dpkg: error processing package linux-headers-4.3.0-040300rc6-generic
(--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 linux-headers-4.3.0-040300rc6-generic

On Wed, Oct 21, 2015 at 4:37 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Dawn Alderman, could you please test the latest upstream kernel
> available from the very top line at the top of the page from
> http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
> names are irrelevant for testing, and please do not test the daily
> folder)? Install instructions are available at
> https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
> additional upstream developers to examine the issue.
>
> If the latest kernel did not allow you to test to the issue (ex. you
> couldn't boot into the OS) please make a comment in your report about this,
> and continue to test the next most recent kernel version until you can test
> to the issue. Once you've tested the upstream kernel, please comment on
> which kernel version specifically you tested. If this issue is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where X, Y, and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix the issue, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Please note, an error to install the kernel does not fit the criteria of
> kernel-bug-exists-upstream.
>
> Once testing of the latest upstream kernel is complete, please mark this
> report's Status as Confirmed. Please let us know your results.
>
> Thank you for your understanding.
>
> ** Changed in: linux (Ubuntu)
> Importance: Low => Medium
>
> ** Attachment removed: "ProcEnviron.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1508267/+attachment/4501509/+files/ProcEnviron.txt
>
> ** Attachment removed: "Dependencies.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1508267/+attachment/4501508/+files/Dependencies.txt
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1508267
>
> Title:
> Mouse randomly fails t...

[Dawn Alderman (dawnroselyn)]

With the new kernel image, the system now fails to login. When I get the
password prompt, I enter it, the screen displays random colors for a brief
moment, then I get the login again. The system will not proceed to my
desktop. Syslog reports only the following:

gnome-session [2087] : CRITICAL : We failed, but the fail whale is dead.
Sorry....

Xorg logs contain no useful information.

I find it amusing that even the gnome error messages are dumbed down to the
point of being useless.

On Wed, Oct 21, 2015 at 8:05 AM, Dawn Alderman <email address hidden>
wrote:

> Kernel image is in place. Can't seem to install the headers. Circular
> dependency?
>
> root@Hecate:/home/dawn/Downloads# dpkg -i
> linux-headers-4.3.0-040300rc6-generic_4.3.0-040300rc6.201510182030_amd64.deb
> Selecting previously unselected package
> linux-headers-4.3.0-040300rc6-generic.
> (Reading database ... 205155 files and directories currently installed.)
> Preparing to unpack
> linux-headers-4.3.0-040300rc6-generic_4.3.0-040300rc6.201510182030_amd64.deb
> ...
> Unpacking linux-headers-4.3.0-040300rc6-generic
> (4.3.0-040300rc6.201510182030) ...
> dpkg: dependency problems prevent configuration of
> linux-headers-4.3.0-040300rc6-generic:
> linux-headers-4.3.0-040300rc6-generic depends on
> linux-headers-4.3.0-040300rc6; however:
> Package linux-headers-4.3.0-040300rc6 is not installed.
>
> dpkg: error processing package linux-headers-4.3.0-040300rc6-generic
> (--install):
> dependency problems - leaving unconfigured
> Errors were encountered while processing:
> linux-headers-4.3.0-040300rc6-generic
>
>
> On Wed, Oct 21, 2015 at 4:37 AM, Christopher M. Penalver <
> <email address hidden>> wrote:
>
>> Dawn Alderman, could you please test the latest upstream kernel
>> available from the very top line at the top of the page from
>> http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
>> names are irrelevant for testing, and please do not test the daily
>> folder)? Install instructions are available at
>> https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
>> additional upstream developers to examine the issue.
>>
>> If the latest kernel did not allow you to test to the issue (ex. you
>> couldn't boot into the OS) please make a comment in your report about this,
>> and continue to test the next most recent kernel version until you can test
>> to the issue. Once you've tested the upstream kernel, please comment on
>> which kernel version specifically you tested. If this issue is fixed in the
>> mainline kernel, please add the following tags by clicking on the yellow
>> circle with a black pencil icon, next to the word Tags, located at the
>> bottom of the report description:
>> kernel-fixed-upstream
>> kernel-fixed-upstream-X.Y-rcZ
>>
>> Where X, Y, and Z are numbers corresponding to the kernel version.
>>
>> If the mainline kernel does not fix the issue, please add the following
>> tags:
>> kernel-bug-exists-upstream
>> kernel-bug-exists-upstream-X.Y-rcZ
>>
>> Please note, an error to install the kernel does not fit the criteria of
>> kernel-bug-exists-upstream.
>>
>> Once testing of the latest upstream kernel is complete, please ...

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]