Asus UX303LB: Brightness keys Fn+F5 and Fn+F6 don't generate evdev event

Bug #1500094 reported by Nuno
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

It seems brightness keys don't work with Ubuntu 15.04 for laptop Asus Zenbook UX303LB. Also acpi_listen does not detect fn+f5 and fn+f6

---
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: nuno 1689 F.... pulseaudio
 /dev/snd/controlC0: nuno 1689 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=b6aebadc-8f37-49d3-bd1e-e0171ac4c1ab
InstallationDate: Installed on 2015-09-24 (5 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 064e:9700 Suyin Corp.
 Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX303LB
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=a195a7ac-d5d1-4d1e-ab13-199a8b8533bb ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-28-generic N/A
 linux-backports-modules-3.19.0-28-generic N/A
 linux-firmware 1.143.3
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/24/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX303LB.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX303LB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX303LB.206:bd08/24/2015:svnASUSTeKCOMPUTERINC.:pnUX303LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX303LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX303LB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1500094

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Nuno (nmrcardoso) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected vivid
description: updated
Revision history for this message
Nuno (nmrcardoso) wrote : CRDA.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : IwConfig.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : JournalErrors.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : Lspci.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : Lsusb.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : ProcEnviron.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : ProcModules.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : PulseList.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : RfKill.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : UdevDb.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
tags: added: bios-outdated-206
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Nuno (nmrcardoso) wrote :

The problem was not fixed after BIOS update.
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
UX303LB.206
08/24/2015

And acpi_listen still doesn't get anything when pressing fn+f5 or fn+f6.

Also, the touchpad only worked by installing
sudo add-apt-repository ppa:hanipouspilot/focaltech-dkms
sudo apt-get update
sudo apt-get install focaltech-dkms

description: updated
Revision history for this message
Nuno (nmrcardoso) wrote : AlsaInfo.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : CRDA.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : IwConfig.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : JournalErrors.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : Lspci.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : ProcEnviron.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : ProcModules.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : PulseList.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : RfKill.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : UdevDb.txt

apport information

Revision history for this message
Nuno (nmrcardoso) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Nuno, to advise, you don't need to apport-collect further unless specifically asked to do so.

Despite this, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

Changed in linux (Ubuntu):
importance: Low → Medium
status: Confirmed → Incomplete
description: updated
tags: added: latest-bios-206
removed: bios-outdated-206
Revision history for this message
Nuno (nmrcardoso) wrote :

Christopher, the latest kernel (4.3.0-040300rc3) doesn't fix the issue.

tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.3.0-040300rc3
Nuno (nmrcardoso)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Nuno, any change utilizing the WORKAROUNDs noted in https://wiki.ubuntu.com/Kernel/Debugging/Backlight ?

tags: added: kernel-bug-exists-upstream-4.3-rc3
removed: kernel-bug-exists-upstream-4.3.0-040300rc3
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Nuno (nmrcardoso) wrote :

echo 8 > /sys/class/backlight/intel_backlight/brightness
-> Brightness changes
video.use_bios_initial_backlight=0 -> only applet works, fn+f5/fn+f6 not working
acpi_osi= -> neither works, fn+f5/fn+f6 or applet
video.use_native_backlight=1 -> only applet works, fn+f5/fn+f6 not working
this didn't work: /usr/share/X11/xorg.conf.d/80-backlight.conf

It seems a problem similar to the one in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1348890

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Nuno (nmrcardoso) wrote :

It seems a problem similar to the one in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1348890

And no solution was given yet!

Revision history for this message
penalvch (penalvch) wrote :

Nuno, the issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel?

Please provide a direct URL to your report once you have made it so that it may be tracked.

Thank you for your understanding.

Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Nuno (nmrcardoso) wrote :
Revision history for this message
Ivan Diaz (ivan-diazu) wrote :

Reproducible on an ASUS UX303LB

$ uname -a
Linux NTHX-LLT 3.19.0-30-generic #33-Ubuntu SMP Mon Sep 21 20:58:04 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
UX303LB.206
08/24/2015

Revision history for this message
Ignacio Tiraboschi (ignatirabo) wrote :

Reproducible on an ASUS UX303LB, Ubuntu 16.04:

> uname -a
Linux ignacio-UX303LB 4.4.0-22-generic #38-Ubuntu SMP Sun Apr 24 20:48:43 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

> sudo dmidecode -s bios-version & sudo dmidecode -s bios-release-date
UX303LB.206
08/24/2015

Revision history for this message
Nuno (nmrcardoso) wrote :

NOT A FIX YET?????????

Revision history for this message
Ignacio Tiraboschi (ignatirabo) wrote :

I can't believe it either

Revision history for this message
penalvch (penalvch) wrote :

Nuno, could you please test the latest mainline kernel (4.6) and advise to the results?

Changed in linux (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Nuno (nmrcardoso) wrote :

still not working either

Revision history for this message
penalvch (penalvch) wrote :

Nuno, to clarify, what release are you now using, given 15.04 is EOL as per https://wiki.ubuntu.com/Releases?

tags: added: kernel-bug-exists-upstream-4.6
removed: kernel-bug-exists-upstream-4.3-rc3
Revision history for this message
Nuno (nmrcardoso) wrote :

I already switched to ubuntu 16.04, tested with kernels 4.4, 4.5 and 4.6 and still not working.

penalvch (penalvch)
tags: added: xenial
Changed in linux (Ubuntu):
status: Incomplete → Triaged
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