Contacts duplication synchronizing the same google account twice

Bug #1499663 reported by Jean-Jacques Frouein
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
address-book-app (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I got a funny bug when by mistake, I add twice the same google account. The synchronization duplicates all my contacts. I added my google account once again, so I got 4 (2 x 2) copies of my contacts.

Revision history for this message
Jean-Jacques Frouein (jj-frouein) wrote :

My mobile is a Meizu MX4 / OTA6

Olivier Tilloy (osomon)
affects: share-app → address-book-app
affects: address-book-app → address-book-app (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in address-book-app (Ubuntu):
status: New → Confirmed
Revision history for this message
Marc Vanhoomissen (mvh) wrote :

In my case, contacts are duplicated 2, 3 or even 5 times in extreme cases. Hower, there are not duplicated in Google.
It noticed this since latest OTA (8). I have BQ Aquaris E5.
I wonder how to get out of this mess.

Revision history for this message
Jean-Jacques Frouein (jj-frouein) wrote : Re: [Bug 1499663] Re: Contacts duplication synchronizing the same google account twice

Hi Marc,
I was thinking that bug had been corrected with OTA7. It was a funny bug that occured when I set my gmail account. My gmail contact were downloaded normaly on my mobile (Meizu MX4). Later I mistaken by creating again the same account. The mobile did not refuse the account and downloaded my contact again. Honestly, I cleaned my contacts and stop investigation. Actually I don't remember if the contacts where duplicated in gmail or not, but I guess that problem does not exists
Best regards.
Jean-Jacques
----- Mail original -----
De: "Marc Vanhoomissen" <email address hidden>
À: "jj frouein" <email address hidden>
Envoyé: Mardi 24 Novembre 2015 17:24:56
Objet: [Bug 1499663] Re: Contacts duplication synchronizing the same google account twice

In my case, contacts are duplicated 2, 3 or even 5 times in extreme cases. Hower, there are not duplicated in Google.
It noticed this since latest OTA (8). I have BQ Aquaris E5.
I wonder how to get out of this mess.

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https://bugs.launchpad.net/bugs/1499663

Title:
  Contacts duplication synchronizing the same google account twice

Status in address-book-app package in Ubuntu:
  Confirmed

Bug description:
  I got a funny bug when by mistake, I add twice the same google
  account. The synchronization duplicates all my contacts. I added my
  google account once again, so I got 4 (2 x 2) copies of my contacts.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/address-book-app/+bug/1499663/+subscriptions

Revision history for this message
Marc Vanhoomissen (mvh) wrote :

I finally could get rid of this 'bug': I used 'Settings' / 'accounts' and saw I had three times the Google account defined. I deleted 2 of them and everything was suddenly OK.

So, now this bug is rather a wish: put a link from the 'Options' in the 'contacts' app to the place where you can manage accounts. Otherwise, you have no clue as to where the account(s) are defined.

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