“Connect” button is grayed out when connecting to a WPA/WPA2 enterprise Wi-Fi network with password length < 8

Bug #1490417 reported by Roberto Carraro
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
High
Bill Filler
ubuntu-system-settings (Ubuntu)
Fix Released
High
Jonas G. Drange

Bug Description

I cannot connect to WPA/WPA2 enterprise wi-fi network on a MX4 Ubuntu Touch (OTA6).

I choose the SSID and then I select:

- Security: WPA & WPA2 Enterprise
- Auth: PEAP
- Inner auth: MSCHAPv2
- No CA cert
- PEAP: automatic
- Username: myUsername
- Password: myPassword

'Connect' button is greyed out (disabled).

Changing Auth (I tried as a test TLS, TTLS, LEAP) leaves the 'Connect' button disabled.

Related branches

summary: - [Touch] Cannot connect to WPA/WPA2 enterprise wi-fi network
+ Cannot connect to WPA/WPA2 enterprise wi-fi network
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: Cannot connect to WPA/WPA2 enterprise wi-fi network

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-system-settings (Ubuntu):
status: New → Confirmed
Revision history for this message
Jonas G. Drange (jonas-drange) wrote :

We should mirror nm-applet in this case and allow for any type of password which is not a psk.

Changed in ubuntu-system-settings (Ubuntu):
status: Confirmed → Triaged
importance: Undecided → Medium
importance: Medium → High
summary: - Cannot connect to WPA/WPA2 enterprise wi-fi network
+ “Connect” button is grayed out when connecting to a WPA/WPA2 enterprise
+ Wi-Fi network with password length < 8
Revision history for this message
Roberto Carraro (info-robertocarraro) wrote :

I can confirm that if I put a password of at least 8 characters the button becomes enabled.

Revision history for this message
Roberto Carraro (info-robertocarraro) wrote :

If I specify a password >= 8, a wrong one, then I manage to press 'Connect'; after a while a popup appears that lets me re-introduce the password.
Now I can type the real pwd, which is only 6 characters, and it lets me press 'Connect', but then the popup appears again.
I looked into the AP logs and it seems there's no trace of my connection attempts from the phone.

Revision history for this message
Roberto Carraro (info-robertocarraro) wrote :

Ok, I changed the password with one of 8 chars and deleted the old wifi network.
Re-added the network with the new 8 chars passwd and managed to connect just fine.

So after all it seems only a problem of letting password length < 8 as previously stated.

Bill Filler (bfiller)
Changed in canonical-devices-system-image:
milestone: none → ww40-2015
assignee: nobody → Bill Filler (bfiller)
Changed in ubuntu-system-settings (Ubuntu):
assignee: nobody → Jonas G. Drange (jonas-drange)
status: Triaged → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-system-settings - 0.3+15.10.20150918-0ubuntu1

---------------
ubuntu-system-settings (0.3+15.10.20150918-0ubuntu1) wily; urgency=medium

  [ jonas-drange ]
  * [hotspot] hide/show based on modem availability from Connectivity
    (which also requires a bumped dep). (LP: #1487157)
  * [time-date] Migrate threaded code to worker-object pattern, move
    sorting to a worker thread from the GUI thread, and only instantiate
    UbuntuTimeDatePanel plugin once. (LP: #1492260)
  * [wifi/wpa2ep] allow passwords of length 1 for wpa enterprise
    authentication schemes. (LP: #1490417)

 -- <email address hidden> (Jonas G. Drange) Fri, 18 Sep 2015 14:20:27 +0000

Changed in ubuntu-system-settings (Ubuntu):
status: In Progress → Fix Released
Changed in canonical-devices-system-image:
status: New → Fix Committed
Changed in canonical-devices-system-image:
importance: Undecided → High
Changed in canonical-devices-system-image:
status: Fix Committed → Fix Released
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