printjob crashes on printing with color laserjet mfp m177fw

Bug #1489705 reported by Frank
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
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Bug Description

After successfull installation of hplip 3.15.7 + Plugin and configuration of printer hp color laserjet pro mfp m177fw it starts a job and crashes. hp-doctor only warn for
warning: Failed to read /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M177fw.ppd ppd file
and
warning: Fail to read ppd=/etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M177fw.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP_Color_LaserJet_Pro_MFP_M177fw.ppd
warning: Could not complete Queue(s) configuration check

The hp-check and a troubleshoot output after the crsh is attached to this report.

Revision history for this message
Frank (justav72) wrote :
Revision history for this message
goutam kodu (goutam-hplip) wrote :

This is an issue with hplip 3.15.7 drivers. I have provided the patch for the same in the bug report
https://bugs.launchpad.net/hplip/+bug/1476920.
This issue will be resolved in our next version of hplip.

If you wish to go back to hplip-3.15.6. You can download the drivers from
http://sourceforge.net/projects/hplip/files/hplip/3.15.6/hplip-3.15.6.run/download

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