systemd-boot

[Anthony Buckley]

Just upgraded from 14.10 to 15.04 and now Ubuntu fails to start from powering up. I select 'ubuntu' on the grub loader screen and then get a blank screen. Computer just hangs. Have tried Ctrl+Alt+1 etc., and also leaving for several minutes but nothing happens.
Once I power down manually and restart and try again I see a message:
'ACPI PCC Probe failed, starting version 219' and PC boots OK.

---
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tony 1694 F.... pulseaudio
 /dev/snd/controlC1: tony 1694 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=ecd554d6-6ffc-440b-b184-bfa1268799bf
InstallationDate: Installed on 2014-08-23 (346 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Studio XPS 435MT
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=ef670394-9aa8-4c94-8054-cd701afb0a66 ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-25-generic N/A
 linux-backports-modules-3.19.0-25-generic N/A
 linux-firmware 1.143.2
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: vivid
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: Upgraded to vivid on 2015-07-22 (13 days ago)
UserGroups: adm cdrom dip lpadmin mythtv plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/19/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.8
dmi.board.name: 0R849J
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.0.8:bd01/19/2009:svnDellInc.:pnStudioXPS435MT:pvr:rvnDellInc.:rn0R849J:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: Studio XPS 435MT
dmi.sys.vendor: Dell Inc.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1480642/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Anthony Buckley (tony-buckley)]

I was initially tempted to put 'systemd' as the package, however, today I tried booting using 'upstart' and the PC still hung. So I've nominated the image as a best guess and because I received an email urging me to nominate a package, but in truth, I'm not sure.
Something I have noticed today is that the "... Probe failed ..." message did not show. Also the latest update was applied yesterday.
Correct image is being used as a 'uname -r' shows '3.19.0-25-generic'.
I _can_ get rolling, but any help / pointers would be appreciated.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1480642

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Will the system boot if you select the previous kernel from the GRUB menu?

[Anthony Buckley (tony-buckley)]

apport information

[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

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[Anthony Buckley (tony-buckley)]

Greetings,

Ran the command as requested (had to install it first). I'm not sure if
its worked OK though. Seemed to collect details and clicked 'Send', but
lots of error messages / warnings rolled thru on the terminal window.
Hopefully OK.

Regards.

On 03/08/15 20:00, Brad Figg wrote:
> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 1480642
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> ** Tags added: vivid
>

[Anthony Buckley (tony-buckley)]

Hello Joseph,

Thanks for responding.

Sadly it didn't work either first up. Its very strange because once I go
through initial hiccups it boots normally on the latest (and previous -
3.19.0-23-generic) kernels. What is even more crazy (and I'm loath to
even say this because it sounds so idiotic) is that it appears to only
happen from a completely cold start - as in switch on at the wall
switch. These are the steps:-

1. Switch on at wall power (note this also starts my modem and lights up
a USB TV tuner I have connected)
2. Switch PC on
3. Select Ubuntu (its a dual boot) and get the hanging problem
4. Power down the PC (holding the PC power switch)
5. Switch PC on again
6. Select Ubuntu and get the 'ACPI PCC Probe failed' message and the PC
boots
7. After this I can 'shutdown' or 'restart' with no more problems

Another item of interest is that it worked OK if I start up Windows
first and then restart - I think. I'll confirm this tomorrow as I've
done so many combinations now I'm a little hazy on that one.

Regards

Tony

On 04/08/15 02:33, Joseph Salisbury wrote:
> Will the system boot if you select the previous kernel from the GRUB
> menu?
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
> ** Tags added: kernel-da-key
>

[Anthony Buckley (tony-buckley)]

Hello,

Sorry I had to leave this for a few days ...
Anyway I believe I have discovered where the problem lies. First things
first, booting with kernel '3.16.0-43-generic' works OK.

The other thing I discovered (latest kernel) is that if my TV tuner is
active the system won't boot. The light on the tuner goes out after the
boot starts and the system hangs. When I power down and restart the
light is out and will come on again after I see the 'ACPI PCC Probe
failed starting version 219' and the system boots. If I disconnect the
tuner from scratch before switching on the system boots OK with the
latest kernel.

This also explains why I noticed that it would boot OK after using
Windows first as it switches the tuner off on shutdown / restart.

So it looks like the problem is with the TV tuner or the driver more
likely, but only with the latest kernel. Its a fairly old tuner - DVICO
usb (AU version) - and all I did to install it was to download
"http://www.linuxtv.org/downloads/firmware/dvb-usb-bluebird-01.fw" and
copy to /lib/firmware. I use MeTV.

Hopefully this helps. Again, any advice / tips much appreciated.

Regards.

Tony

On 04/08/15 02:33, Joseph Salisbury wrote:
> Will the system boot if you select the previous kernel from the GRUB
> menu?
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
> ** Tags added: kernel-da-key
>

[Anthony Buckley (tony-buckley)]

Hello, sorry it has taken so long to get around to the bios update suggested. I've had a lot on. Anyway, sadly nothing has changed.
Certainly worth a try, although I was a little doubtful since I can replicate this on 2 other PC's. Here is the output requested:-

sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
1.1.4
12/21/2009

Basically its the same.
Start from scratch:- The light on the tuner goes out after the
boot starts and the system hangs. When I power down and restart the
light is out and will come on again after I see the 'ACPI PCC Probe
failed starting version 219' and the system boots. If I disconnect the
tuner from scratch before switching on the system boots OK.
If I boot with a '3.16...' kernel, no problem. Its only started at '3.19...' kernels.
Regards

[Anthony Buckley (tony-buckley)]

Hello,
BTW Thanks for looking at this. I appreciate it. Alas kernel 4.3-rc5 doesn't fix it. Things were a little different though. When I booted rc5, the 'Starting version 219' showed straight away and in a few seconds the screen went blank, the TV tuner powered off and everything hung. I waited a few minutes and then manually powered off.

Regards

[penalvch (penalvch)]

Anthony Buckley, the latest mainline kernel just changed to 4.3-rc6. Could you please test for this and advise to the results?

[Anthony Buckley (tony-buckley)]

Hello, I tried rc6 but it did not work. However, instead of the screen going blank after seeing 'Starting version 219', pages of text kept rolling thru. Looked like it was doing some kind of trace and was looping to me. Tried to find it in /var/log when I rebooted but could find anything that looked like it.
Regards.

[penalvch (penalvch)]

Anthony Buckley, the next step is to fully commit bisect from kernel 3.16 to 3.19 in order to identify the last good kernel commit, followed immediately by the first bad one. This will allow for a more expedited analysis of the root cause of your issue. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Anthony Buckley (tony-buckley)]

OK, a little tedious, but I got there (as advised).
Using the Release list at 'https://launchpad.net/ubuntu/vivid/+source/linux' I can state that the problem started between 3.16.0-28.38 (3.16.0-28-generic) and 3.18.0-8.9 (3.18.0-8-generic).
In order to test the latest 3.16 ... I used the Release list at 'https://launchpad.net/ubuntu/utopic/+source/linux' and I can state that release 3.16.0-44.59 (3.16.0-44-generic) was OK.

Regards

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]