Ubuntu
xorg package

Intel Graphics 5500

Bug #1466130 reported by Wes on 2015-06-17

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xorg (Ubuntu)	Expired	Medium	Unassigned

Bug Description

There are missing letters, some of the background display is black, etc. Everything only works properly when I resume boot from the recovery mode.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-41.55~14.04.1-generic 3.16.7-ckt11
Uname: Linux 3.16.0-41-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Jun 17 11:19:56 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:2293]
InstallationDate: Installed on 2015-06-16 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic.efi.signed root=UUID=5adf5fb3-6806-4214-bfcc-610afee5d200 ro recovery nomodeset
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/02/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2293
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 78.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.36:bd02/02/2015:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0971120002405F10000620180:rvnHewlett-Packard:rn2293:rvr78.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0971120002405F10000620180
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Jun 17 11:18:34 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

Tags:

Revision history for this message

Wes (warrinew) wrote on 2015-06-17:

BootDmesg.txt Edit (63.4 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (3.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.6 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.7 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (1.0 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (5.1 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (6.3 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (3.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (26.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (412 bytes, text/plain; charset="utf-8")
PlymouthDebug.txt Edit (47.8 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.1 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (163.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (322.6 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (685 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (24.5 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (30.9 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (636 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (30.7 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (559 bytes, text/plain; charset="utf-8")
xserver.errors.txt Edit (264 bytes, text/plain; charset="utf-8")

penalvch (penalvch) on 2015-06-25

tags:	added: needs-full-computer-model
Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

Wes (warrinew) wrote on 2015-06-25: Re: [Bug 1466130] Re: Intel Graphics 5500

Download full text (4.0 KiB)

HP Pavillion 15-P214DX Notebook
intel core i7-5500U CPU @ 2.40 GHz
6.00GB
64-bit Operating System, x64-based processor

On Thu, Jun 25, 2015 at 7:48 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Wes, thank you for reporting this and helping make Ubuntu better.
>
> Could you please provide the full computer model as noted on the sticker
> of the computer itself (not from the Bug Description)?
>
> ** Tags added: needs-full-computer-model
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1466130
>
> Title:
> Intel Graphics 5500
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> There are missing letters, some of the background display is black,
> etc. Everything only works properly when I resume boot from the
> recovery mode.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8.1
> ProcVersionSignature: Ubuntu 3.16.0-41.55~14.04.1-generic 3.16.7-ckt11
> Uname: Linux 3.16.0-41-generic x86_64
> .tmp.unity.support.test.1:
>
> ApportVersion: 2.14.1-0ubuntu3.11
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Wed Jun 17 11:19:56 2015
> DistUpgraded: Fresh install
> DistroCodename: trusty
> DistroVariant: ubuntu
> GraphicsCard:
> Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
> (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Device [103c:2293]
> InstallationDate: Installed on 2015-06-16 (0 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic.efi.signed
> root=UUID=5adf5fb3-6806-4214-bfcc-610afee5d200 ro recovery nomodeset
> Renderer: Software
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 02/02/2015
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.36
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 2293
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 78.21
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnInsyde:bvrF.36:bd02/02/2015:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0971120002405F10000620180:rvnHewlett-Packard:rn2293:rvr78.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
> dmi.product.name: HP Pavilion 15 Notebook PC
> dmi.product.version: 0971120002405F10000620180
> dmi.sys.vendor: Hewlett-Packard
> version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
> version.ia32-libs: ia32-libs N/A
> versio...

HP Pavillion 15-P214DX Notebook
intel core i7-5500U CPU @ 2.40 GHz
6.00GB
64-bit Operating System, x64-based processor

On Thu, Jun 25, 2015 at 7:48 AM, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Wes, thank you for reporting this and helping make Ubuntu better.
>
> Could you please provide the full computer model as noted on the sticker
> of the computer itself (not from the Bug Description)?
>
> ** Tags added: needs-full-computer-model
>
> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1466130
>
> Title:
>   Intel Graphics 5500
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   There are missing letters, some of the background display is black,
>   etc. Everything only works properly when I resume boot from the
>   recovery mode.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: xorg 1:7.7+1ubuntu8.1
>   ProcVersionSignature: Ubuntu 3.16.0-41.55~14.04.1-generic 3.16.7-ckt11
>   Uname: Linux 3.16.0-41-generic x86_64
>   .tmp.unity.support.test.1:
>
>   ApportVersion: 2.14.1-0ubuntu3.11
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   Date: Wed Jun 17 11:19:56 2015
>   DistUpgraded: Fresh install
>   DistroCodename: trusty
>   DistroVariant: ubuntu
>   GraphicsCard:
>    Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
> (prog-if 00 [VGA controller])
>      Subsystem: Hewlett-Packard Company Device [103c:2293]
>   InstallationDate: Installed on 2015-06-16 (0 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
>   ProcEnviron:
>    LANGUAGE=en_US
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic.efi.signed
> root=UUID=5adf5fb3-6806-4214-bfcc-610afee5d200 ro recovery nomodeset
>   Renderer: Software
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 02/02/2015
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.36
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 2293
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 78.21
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsyde:bvrF.36:bd02/02/2015:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0971120002405F10000620180:rvnHewlett-Packard:rn2293:rvr78.21:cvnHewlett-Packard:ct10:cvrChassisVersion:
>   dmi.product.name: HP Pavilion 15 Notebook PC
>   dmi.product.version: 0971120002405F10000620180
>   dmi.sys.vendor: Hewlett-Packard
>   version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri N/A
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>   xserver.bootTime: Wed Jun 17 11:18:34 2015
>   xserver.configfile: default
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>
>   xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1466130/+subscriptions
>

Revision history for this message

penalvch (penalvch) wrote on 2015-06-26:

Wes, to see if this already addressed in a later version, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

tags:	added: latest-bios-f.34 removed: needs-full-computer-model
Changed in xorg (Ubuntu):
importance:	Low → Medium

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-08-26:

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg (Ubuntu):
status:	Incomplete → Expired

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