Laptop freeze with panic error

[Luca Capra]

When getting back to the pc and the screen is turned off, the pc freeze and sometime show a message like (sorry do not have full message)

drm_kms_helper: panic ...

In dmesg I see a lot of noveau related error like

[ +0,001098] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ] # thousand like this!
[ +0,001099] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
[ +0,001098] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
[ +0,001099] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
[ +0,001097] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
[ +0,001096] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
[ +0,000566] nouveau E[ PFIFO][0000:01:00.0] runlist 4 update timeout
[ +0,000123] [drm] Initialized nouveau 1.2.1 20120801 for 0000:01:00.0 on minor 1
[ +1,260477] nouveau [ PGRAPH][0000:01:00.0] using external firmware
[ +0,000022] nouveau 0000:01:00.0: Direct firmware load for nouveau/nv117_fuc409c failed with error -2
[ +0,000006] nouveau 0000:01:00.0: Direct firmware load for nouveau/fuc409c failed with error -2
[ +0,000001] nouveau E[ PGRAPH][0000:01:00.0] failed to load fuc409c
[giu15 20:06] nouveau E[ PIBUS][0000:01:00.0] HUB0: 0x6013d4 0xffff573f (0x1c408200)
[giu15 20:09] nouveau E[ PIBUS][0000:01:00.0] HUB0: 0x6013d4 0xffffffff (0x1b40822c)

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-20-generic 3.19.0-20.20
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
Uname: Linux 3.19.0-20-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: l 1422 F.... pulseaudio
 /dev/snd/controlC0: l 1422 F.... pulseaudio
CurrentDesktop: LXDE
Date: Mon Jun 15 20:09:15 2015
HibernationDevice: RESUME=UUID=5bb9993a-20aa-42b9-b775-d2508ba91475
InstallationDate: Installed on 2015-04-16 (59 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: LENOVO 20378
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=949b66c8-bdcd-4186-980e-b873d5da5906 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-20-generic N/A
 linux-backports-modules-3.19.0-20-generic N/A
 linux-firmware 1.143.1
SourcePackage: linux
UpgradeStatus: Upgraded to vivid on 2015-05-24 (22 days ago)
dmi.bios.date: 08/18/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 9ECN31WW(V1.14)
dmi.board.asset.tag: 00000000NO DPK
dmi.board.name: Lenovo Y50-70
dmi.board.vendor: LENOVO
dmi.board.version: 00000000NO DPK
dmi.chassis.asset.tag: 00000000NO DPK
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Y50-70
dmi.modalias: dmi:bvnLENOVO:bvr9ECN31WW(V1.14):bd08/18/2014:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr00000000NODPK:cvnLENOVO:ct10:cvrLenovoY50-70:
dmi.product.name: 20378
dmi.product.version: Lenovo Y50-70
dmi.sys.vendor: LENOVO

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-rc8-unstable/

[Luca Capra (luca-capra)]

Today I issued an apt-get dist-upgrade and the kernel has been upgraded to
the above.

I always had this issue but only when getting back from hibernation (I've
installed only a couple of months ago)

After the upgrade of today the issues become severe.. I cannot have a
coffee without rebooting afterwards :)
Today only I've seen the panic message on the console and more logging
about nouveau

I'm going to try 4.1-rc8-unstable from kernel-ppa/mainline and report back
from here
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-rc8-unstable/linux-headers-4.1.0-040100rc8-generic_4.1.0-040100rc8.201506150335_amd64.deb

Thank you

Best
Luca

2015-06-15 20:49 GMT+02:00 Joseph Salisbury <email address hidden>
:

> Did this issue start happening after an update/upgrade? Was there a
> prior kernel version where you were not having this particular problem?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.1 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-rc8-unstable/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1465364
>
> Title:
> Laptop freeze with panic error
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> When getting back to the pc and the screen is turned off, the pc
> freeze and sometime show a message like (sorry do not have full
> message)
>
> drm_kms_helper: panic ...
>
> In dmesg I see a lot of noveau related error like
>
>
> [ +0,001098] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ] #
> thousand like this!
> [ +0,001099] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
> [ +0,001098] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
> [ +0,001099] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
> [ +0,001097] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
> [ +0,001096] nouveau E[ PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
> [ +0,000566] nouveau E[ PFIFO][0000:01:00.0] runlist 4 update timeout
> [ +0,000123] [drm] Initialized nouveau 1.2.1 20120801 for 0000:01:00.0
> on minor 1
> [ +1,260477] nouveau [ PGRAPH][0000:01:00.0] using external firmware
> [ +0,000022] nouveau 0000:01:00.0: Direct firmware load for
> nouveau/nv117_fuc409c failed with error -2
> [ +0,000006] nouveau 0000:01:00.0: Direct firmware load for
> nouveau/fuc409c failed with error -2
> [ +0,000001] nouveau E[ PGRAPH][0000:01:00.0] failed to load fuc409c
> [giu15 20:06] nouveau E[ PIBUS][0000:01:00.0] HUB0: 0x6013d4
> 0xffff573f (0x1c408200)
> [giu15 20:09] nouveau E[ PIBUS][...

[Luca Capra (luca-capra)]

Dear
the panic seems gone with 4.1 rc8 when coming back from black screen. The dmesg is not reporting any nouveau error anymore

The suspend/hibernation freeze issues persist but probably this is another issues (?)

Thanks Luca

[penalvch (penalvch)]

muka, as per http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo an update to your computer's buggy and outdated BIOS is available (9ECN37WW). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

[Luca Capra (luca-capra)]

I've spent hours trying to sort this out. I've found no sane way to do a
BIOS upgrade with the current utilty provided by Lenovo
FreeDOS seems the best way but files name get rewritten to 8 char and I
would avoid to brik the pc (maybe just an ignorant fear?)
Need to spend more time on this.

I experienced again the behaviour, while the pc load I get a bunch of
messages and the pc freeze as usual

Jun 15 19:50:35 echo kernel: [ 23.281213] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.282274] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.283335] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.284396] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.285457] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.286518] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.287579] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.288640] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.289700] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.290761] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.291822] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.292884] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.293945] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]
Jun 15 19:50:35 echo kernel: [ 23.295006] nouveau E[
PFIFO][0000:01:00.0] SCHED_ERROR [ UNK08 ]

Will report soon hopefully after BIOS upgrade, thanks

2015-06-16 13:46 GMT+02:00 Christopher M. Penalver <
<email address hidden>>:

> muka, as per http://support.lenovo.com/us/en/products/laptops-and-
> netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo an update to
> your computer's buggy and outdated BIOS is available (9ECN37WW). If you
> update to this following https://help.ubuntu.com/community/BIOSUpdate
> does it change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-9ecn37ww
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bu...

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]