SIM unlock dialog can not be brought up on arale at all

Bug #1465214 reported by Oliver Grawert
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Critical
Pat McGowan
indicator-network (Ubuntu)
Fix Released
Critical
Pete Woods
indicator-network (Ubuntu RTM)
Fix Released
Undecided
Unassigned
ofono (Ubuntu)
Invalid
Critical
Alfonso Sanchez-Beato
unity8 (Ubuntu)
Invalid
Critical
Pete Woods

Bug Description

moving my SIM from my krillin to the arale leaves me with a locked SIM that can not be unlocked ...
the unlock dialog on boot does not come up at all, the unlock button in indicator or system-settings is a complete no-op
using the enter-pin script from ofono-scripts works.

the krillin and arale use the exact same rc-proposed image and as mentioned above it works flawless with krillin.

phablet@ubuntu-phablet:~$ system-image-cli -i
current build number: 24
device name: arale
channel: ubuntu-touch/rc-proposed/meizu.en
last update: 2015-06-15 11:23:56
version version: 24
version ubuntu: 20150615
version device: 20150608-6e66f3c
version custom: 20150602-731-5-32

syslog at: http://paste.ubuntu.com/11718529/

Related branches

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Confirmed on the same image than the OP. It worked only once for me, then on another boot it prompted me for a PUK code, otherwise I get no prompt on boot and no unlock dialog when I tap on 'unlock' in the indicator.

Changed in ofono (Ubuntu):
importance: Undecided → Critical
status: New → Confirmed
Revision history for this message
Dave Morley (davmor2) wrote :

I'm not seeing this in the uk on giffgaff.
I do see a small delay a box slowly appear at the top of screen and then the unlock pin dialogue emerge.

Revision history for this message
Dave Morley (davmor2) wrote :

That was on image 2 for ota4 testing will retest on the current rc-proposed image once I am done with the current testing.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

I tried with another SIM and the PIN unlock dialog is displayed every time.

Revision history for this message
Pete Woods (pete-woods) wrote :

Tried a bunch of different UK SIMs in my Arale and all of them unlocked successfully (or produced the correct SIM permanently blocked error, on my blocked SIM)

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

The issue is also reproducible on rc/meizu.en #1

Revision history for this message
Pete Woods (pete-woods) wrote :

I'm going to need a SIM card that triggers this behaviour to be able to try and debug it.

tags: added: lt-blocker lt-category-visible
Bill Filler (bfiller)
Changed in ofono (Ubuntu):
assignee: nobody → Alfonso Sanchez-Beato (alfonsosanchezbeato)
Changed in unity8 (Ubuntu):
assignee: nobody → Pete Woods (pete-woods)
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

This is a SIM from a French carrier SFR. output of list-modems attached.

Pete Woods (pete-woods)
Changed in ofono (Ubuntu):
status: Confirmed → Incomplete
Changed in unity8 (Ubuntu):
importance: Undecided → Critical
status: New → Incomplete
Changed in indicator-network (Ubuntu):
status: New → In Progress
importance: Undecided → Critical
assignee: nobody → Pete Woods (pete-woods)
Revision history for this message
Łukasz Zemczak (sil2100) wrote :
Download full text (7.1 KiB)

This bug was fixed in the package indicator-network 0.5.1+15.04.20150618.1-0ubuntu1 in https://launchpad.net/~ci-train-ppa-service/+archive/ubuntu/stable-phone-overlay

---------------

indicator-network (0.5.1+15.04.20150618.1-0ubuntu1) vivid; urgency=medium

  [ Pete Woods ]
  * Add debugging to figure out what's happening to the SIM unlock on
    Arale (LP: #1465214)

indicator-network (0.5.1+15.10.20150604-0ubuntu1) wily; urgency=medium

  [ Pete Woods ]
  * Remove unity8 dependency to break cycle

indicator-network (0.5.1+15.10.20150519-0ubuntu1) wily; urgency=medium

  [ Antti Kaijanmäki ]
  * Fix .pc file and docs. (LP: #1456307)

indicator-network (0.5.1+15.04.20150513.1-0ubuntu1) vivid; urgency=medium

  [ Pete Woods ]
  * Add flight mode and wifi toggles to connectivity service interface
    removed: tests/integration/CMakeLists.txt
    tests/integration/connectivity-cpp/ tests/integration/connectivity-
    cpp/CMakeLists.txt tests/integration/connectivity-cpp/mocks/
    tests/integration/connectivity-cpp/mocks/urfkill.h
    tests/integration/connectivity-cpp/sig_term_catcher.h
    tests/integration/connectivity-cpp/test_data.h.in
    tests/integration/connectivity-cpp/test_flight_mode.cpp
    tests/integration/connectivity-cpp/test_networking_status.cpp
    tests/integration/connectivity-cpp/test_service.h
    tests/integration/connectivity-cpp/test_wifi_connect.cpp
    tests/integration/connectivity-cpp/test_wifi_link.cpp
    tests/integration/connectivity-cpp/test_wifi_link_dedup.cpp
    tests/integration/connectivity-cpp/test_wifi_link_enable_disable.cpp
    tests/integration/indicator/ tests/unit/indicator/CMakeLists.txt
    tests/unit/indicator/menuitems/CMakeLists.txt tests/unit/menumodel-
    cpp/CMakeLists.txt tests/unit/secret-agent/CMakeLists.txt
    tests/unit/test_variant.h added:
    data/org.freedesktop.DBus.Properties.xml src/connectivity-api/
    src/connectivity-api/CMakeLists.txt src/connectivity-
    api/connectivity-qml/ src/connectivity-api/connectivity-
    qml/CMakeLists.txt src/connectivity-api/connectivity-qt/
    src/connectivity-api/connectivity-qt/CMakeLists.txt
    src/connectivity-api/connectivity-qt/connectivityqt/
    src/connectivity-api/connectivity-qt/connectivityqt/connectivity.cpp
    src/connectivity-api/connectivity-qt/connectivityqt/connectivity.h
    src/connectivity-api/connectivity-qt/connectivityqt/internal/
    src/connectivity-api/connectivity-qt/connectivityqt/internal/dbus-
    property-cache.cpp src/connectivity-api/connectivity-
    qt/connectivityqt/internal/dbus-property-cache.h
    tests/integration/indicator-network-test-base.cpp
    tests/integration/indicator-network-test-base.h
    tests/integration/test-connectivity-api.cpp renamed:
    src/connectivity-cpp/ => src/connectivity-api/connectivity-cpp/
    src/qdbus-stubs/DBusTypes.h => src/qdbus-stubs/dbus-types.h
    tests/integration/indicator/CMakeLists.txt =>
    tests/integration/CMakeLists.txt
    tests/integration/indicator/TestIndicatorNetworkService.cpp =>
    tests/integration/test-indicator.cpp tests/unit/secret-
    agent/TestSecretAgent.cpp => tests/unit/secret-agent/test-secret-
    agent.cpp
  * Fixed some clang...

Read more...

Changed in indicator-network (Ubuntu RTM):
status: New → Fix Released
Changed in canonical-devices-system-image:
assignee: nobody → Pat McGowan (pat-mcgowan)
importance: Undecided → Critical
milestone: none → ww28-2015
status: New → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package indicator-network - 0.5.1+15.10.20150618.1-0ubuntu1

---------------
indicator-network (0.5.1+15.10.20150618.1-0ubuntu1) wily; urgency=medium

  [ Pete Woods ]
  * Add debugging to figure out what's happening to the SIM unlock on
    Arale (LP: #1465214)

 -- CI Train Bot <email address hidden> Thu, 18 Jun 2015 13:48:53 +0000

Changed in indicator-network (Ubuntu):
status: In Progress → Fix Released
Changed in ofono (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Oliver Grawert (ogra) wrote :

I dont think "* Add debugging to figure out what's happening" can actually be called "Fix Released", re-opening ...

Changed in indicator-network (Ubuntu):
status: Fix Released → In Progress
Changed in indicator-network (Ubuntu RTM):
status: Fix Released → Won't Fix
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

thanks ogra missed that

Changed in canonical-devices-system-image:
status: Fix Released → In Progress
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

It is really fixed, the commit message is wrong and should have been:
"Wait for SIM Manager interface to be fully initialised before we try and unlock any SIMs"

Changed in indicator-network (Ubuntu):
status: In Progress → Fix Released
Changed in canonical-devices-system-image:
status: In Progress → Fix Released
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

This is fixed in vivid overlay

Changed in indicator-network (Ubuntu RTM):
status: Won't Fix → Fix Released
Pete Woods (pete-woods)
Changed in unity8 (Ubuntu):
status: Incomplete → Invalid
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