Ubuntu
linux package

Wireless mouse stopped working

Bug #1458257 reported by Hussam Hallak on 2015-05-23

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Invalid	Medium	Unassigned

Bug Description

I think there is an error reading the USB ports

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
Uname: Linux 3.16.0-38-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sat May 23 18:11:49 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Sony Corporation Device [104d:9045]
Subsystem: Sony Corporation Device [104d:9045]
InstallationDate: Installed on 2015-04-25 (28 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Sony Corporation VGN-NS190J
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-38-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/27/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0200Y3
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0200Y3:bd08/27/2009:svnSonyCorporation:pnVGN-NS190J:pvrC6U063JT:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-NS190J
dmi.product.version: C6U063JT
dmi.sys.vendor: Sony Corporation
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sat May 23 18:03:12 2015
xserver.configfile: default
xserver.devices:
input Video Bus KEYBOARD, id 6
input Sony Vaio Keys KEYBOARD, id 7
input Power Button KEYBOARD, id 8
input AT Translated Set 2 keyboard KEYBOARD, id 9
input SynPS/2 Synaptics TouchPad TOUCHPAD, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.16.0-1ubuntu1.2~trusty2

Tags:

Revision history for this message

Hussam Hallak (pcplanet4tech) wrote on 2015-05-23:

BootDmesg.txt Edit (58.4 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (4.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (14.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.5 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.7 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (990 bytes, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (5.9 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (16.2 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (4.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (27.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (503 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.9 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (116.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (252.9 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (622 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (18.1 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (20.2 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (2.6 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (5.0 KiB, text/plain; charset="utf-8")

Revision history for this message

penalvch (penalvch) wrote on 2015-05-31:

Hussam Hallak, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/Kernel/MainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

tags:	added: latest-bios-r0200y3
affects:	xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	New → Incomplete

Revision history for this message

Hussam Hallak (pcplanet4tech) wrote on 2015-05-31: RE: [Bug 1458257] Re: Wireless mouse stopped working

Download full text (5.6 KiB)

It's working fine now. It worked fine the next day.

> Date: Sun, 31 May 2015 13:48:31 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 1458257] Re: Wireless mouse stopped working
>
> Hussam Hallak, thank you for reporting this and helping make Ubuntu
> better. Could you please test the latest upstream kernel available from
> the very top line at the top of the page (the release names are
> irrelevant for testing, and please do not test the daily folder)
> following https://wiki.ubuntu.com/Kernel/MainlineBuilds ? It will allow
> additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Please note, an error to install the kernel does not fit the criteria of
> kernel-bug-exists-upstream.
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> Thank you for your understanding.
>
> ** Tags added: latest-bios-r0200y3
>
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1458257
>
> Title:
> Wireless mouse stopped working
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I think there is an error reading the USB ports
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8.1
> ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
> Uname: Linux 3.16.0-38-generic x86_64
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.11
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> Date: Sat May 23 18:11:49 2015
> DistUpgraded: Fresh install
> DistroCodename: trusty
> DistroVariant: ubuntu
> EcryptfsInUse: Yes
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
> Subsystem: Sony Corporation Device...

It's working fine now. It worked fine the next day.

> Date: Sun, 31 May 2015 13:48:31 +0000
> From: christopher.m.penalver@gmail.com
> To: pcplanet4tech@hotmail.com
> Subject: [Bug 1458257] Re: Wireless mouse stopped working
> 
> Hussam Hallak, thank you for reporting this and helping make Ubuntu
> better. Could you please test the latest upstream kernel available from
> the very top line at the top of the page (the release names are
> irrelevant for testing, and please do not test the daily folder)
> following https://wiki.ubuntu.com/Kernel/MainlineBuilds ? It will allow
> additional upstream developers to examine the issue.
> 
> If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
> 
> Where XY and Z are numbers corresponding to the kernel version.
> 
> If the mainline kernel does not fix this bug, please add the following tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
> 
> Please note, an error to install the kernel does not fit the criteria of
> kernel-bug-exists-upstream.
> 
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
> 
> Thank you for your understanding.
> 
> ** Tags added: latest-bios-r0200y3
> 
> ** Package changed: xorg (Ubuntu) => linux (Ubuntu)
> 
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
> 
> ** Changed in: linux (Ubuntu)
>        Status: New => Incomplete
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1458257
> 
> Title:
>   Wireless mouse stopped working
> 
> Status in linux package in Ubuntu:
>   Incomplete
> 
> Bug description:
>   I think  there is an error reading the USB ports
> 
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: xorg 1:7.7+1ubuntu8.1
>   ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
>   Uname: Linux 3.16.0-38-generic x86_64
>   .tmp.unity.support.test.0:
>    
>   ApportVersion: 2.14.1-0ubuntu3.11
>   Architecture: amd64
>   CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   Date: Sat May 23 18:11:49 2015
>   DistUpgraded: Fresh install
>   DistroCodename: trusty
>   DistroVariant: ubuntu
>   EcryptfsInUse: Yes
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
>      Subsystem: Sony Corporation Device [104d:9045]
>      Subsystem: Sony Corporation Device [104d:9045]
>   InstallationDate: Installed on 2015-04-25 (28 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
>   MachineType: Sony Corporation VGN-NS190J
>   ProcEnviron:
>    LANGUAGE=en_US
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-38-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 08/27/2009
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: R0200Y3
>   dmi.board.asset.tag: N/A
>   dmi.board.name: VAIO
>   dmi.board.vendor: Sony Corporation
>   dmi.board.version: N/A
>   dmi.chassis.asset.tag: N/A
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Sony Corporation
>   dmi.chassis.version: N/A
>   dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0200Y3:bd08/27/2009:svnSonyCorporation:pnVGN-NS190J:pvrC6U063JT:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
>   dmi.product.name: VGN-NS190J
>   dmi.product.version: C6U063JT
>   dmi.sys.vendor: Sony Corporation
>   version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri N/A
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>   xserver.bootTime: Sat May 23 18:03:12 2015
>   xserver.configfile: default
>   xserver.devices:
>    input        Video Bus            KEYBOARD, id 6
>    input        Sony Vaio Keys       KEYBOARD, id 7
>    input        Power Button         KEYBOARD, id 8
>    input        AT Translated Set 2 keyboard KEYBOARD, id 9
>    input        SynPS/2 Synaptics TouchPad TOUCHPAD, id 10
>   xserver.errors:
>    
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>    
>   xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1458257/+subscriptions

Revision history for this message

penalvch (penalvch) wrote on 2015-05-31:

Hussam Hallak, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1458257/comments/3 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in linux (Ubuntu):
status:	Incomplete → Invalid

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Wireless mouse stopped working

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