System freeze when using LibreOffice Writer
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Incomplete
|
Low
|
Unassigned |
Bug Description
LibreOffice Writer is freezing the system after a few minutes (Ubuntu 15.04, libreoffice-writer 4.4.2-0ubuntu1): the only possible action is moving the mouse pointer on the screen. Impossible to connect to a tty session to kill Xorg. A physical reboot is necessary. Note that I used LibreOffice Calc without problem.
The problem has been encountered also under Fedora 21:
http://
WORKAROUND: Use nvidia-304-updates or 340.76.
---
.tmp.unity.
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CasperVersion: 1.360
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: vivid
DistroRelease: Ubuntu 15.04
DistroVariant: ubuntu
GraphicsCard:
NVIDIA Corporation G96GL [Quadro FX 580] [10de:0659] (rev a1) (prog-if 00 [VGA controller])
Subsystem: NVIDIA Corporation Device [10de:063a]
LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Hewlett-Packard HP Z400 Workstation
Package: xorg 1:7.7+7ubuntu4
PackageArchitec
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: file=/cdrom/
ProcVersionSign
Tags: vivid ubuntu compiz-0.9
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/06/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G3 v03.07
dmi.board.
dmi.board.name: 0B4Ch
dmi.board.vendor: Hewlett-Packard
dmi.board.version: D
dmi.chassis.
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP Z400 Workstation
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Wed May 20 08:19:58 2015
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.1-0ubuntu3
affects: | network-manager (Ubuntu) → libreoffice (Ubuntu) |
affects: | libreoffice (Ubuntu) → xorg (Ubuntu) |
Changed in xorg (Ubuntu): | |
importance: | Undecided → Low |
status: | New → Incomplete |
tags: | added: bios-outdated-3.57 |
tags: |
added: latest-bios-3.57 removed: bios-outdated-3.57 |
Changed in linux (Ubuntu): | |
status: | New → Confirmed |
affects: | xorg (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
status: | New → Incomplete |
description: | updated |
tags: |
added: bios-outdated-3.60 removed: latest-bios-3.57 |
OK.
I reinstalled the "nouveau" driver and reproduced the bug. I was obliged to reboot the system because everything is frozen except the mouse cursor: no access to any terminal.
Then I typed in a terminal:
$ sudo apt-get install xdiagnose
$ sudo apt-get install python-apport
$ apport-collect -p xorg 1453812
ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore