export files

[maite]

When I download a file from the eventum , rename and file extension .
 occurs only with Internet Explorer

[Elan Ruusamäe (glen666)]

unclear bugreport. could you describe more, attach screenshots etc?

[maite (miate-91)]

When I download files or excel file, I rename the file (I think that what makes name is the header)
 example :
 Item: Perido_No_Pago_Clientes.xlsx

What download :
 = _UTF - 8_B_UGVyaW9kb19Ob19QYWdvX0NsaWVudGVzLnhsc3g = _ =

[Elan Ruusamäe (glen666)]

what do you mean you rename the file?

what is the filename you upload?
what is eventum displaying as filename in issue view (post screenshot)
what is the filename saved in MSIE?
what is the filename saved in Firefox/Chrome?

[maite (miate-91)]

If you do click on a file to download , comes the name I have taught you before and do not let me open the file only save but I can not open it.

in Chrome or Firefox no problem. It only happens with Internet Explorer

The filename what I upload is : Periodo_No_Pago_Clientes.xlsx and the filename what download is " = _UTF - 8_B_UGVyaW9kb19Ob19QYWdvX0NsaWVudGVzLnhsc3g = _ ="

just you speak English ?

[Jorge Jarrin Flores (jjarrinf-gmail)]

I speak english and spanish.

Entiendo que tu hablas español, voy a tratar de duplicar tu problema. Lo
que pasa es que en tu reporte de bug en Launchpad no se entiende lo que
quieres decir.

Saludos,
Jorge

2015-04-22 8:47 GMT-05:00 maite <email address hidden>:

> If you do click on a file to download , comes the name I have taught you
> before and do not let me open the file only save but I can not open it.
>
> in Chrome or Firefox no problem. It only happens with Internet Explorer
>
> The filename what I upload is : Periodo_No_Pago_Clientes.xlsx and the
> filename what download is " = _UTF -
> 8_B_UGVyaW9kb19Ob19QYWdvX0NsaWVudGVzLnhsc3g = _ ="
>
> just you speak English ?
>
> --
> You received this bug notification because you are subscribed to
> Eventum.
> https://bugs.launchpad.net/bugs/1447107
>
> Title:
> export files
>
> Status in Eventum:
> Invalid
>
> Bug description:
> When I download a file from the eventum , rename and file extension .
> occurs only with Internet Explorer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/eventum/+bug/1447107/+subscriptions
>

--
================================================================================
190grCO2/Km = Generación de CO2 por Km de recorrido de mi auto
¿No sería mejor si primero intentamos resolverlo todo por e-mail, teléfono
o video conferencia?

[Jorge Jarrin Flores (jjarrinf-gmail)]

I can't duplicate the issue.

Procedure:

With an uploaded file in an issue, try to download using the link . Internet Explorer shows the Open/Save/Cancel dialog and the file is downloaded/opened.

Using Internet Explorer 9.0.8112 - Windows 7 Pro.

[Elan Ruusamäe (glen666)]

you either give incorrect information or something else is wrong

"Perido_No_Pago_Clientes.xlsx" is pure US-ASCII, there's no reason why it should be encoded to base64.

if i download with eventum 3.0.1, this is the http header in network console:

Content-Disposition:attachment; filename="Perido_No_Pago_Clientes.xlsx"; filename*=UTF-8''Perido_No_Pago_Clientes.xlsx

[Elan Ruusamäe (glen666)]

this is the code behind sending out download:

https://github.com/eventum/eventum/blob/v3.0.1/lib/eventum/class.attachment.php#L63-L103

if you don't mind hacking code, you can try experiment there

[Elan Ruusamäe (glen666)]

also you forgot two important facts about your setup:

- Eventum version
- Internet Explorer version

[maite (miate-91)]

Eventum versión : 2.3.3
Internet Explorer versión: 11, but sometimes 8

[maite (miate-91)]

Gracias Jorge por intentar repoducir mi problema, te lo explico, en la intraweb de mi empresa utilizamos Eventum para el control de incidencias. Cuando la gente sube una incidencia con un archivo adjunto luego a la hora de abrir(o descargar) ese adjunto me cambia el nombre del archivo y la extensión, dejándolo inservible. La única solución que he encontrado por ahora es descargarlo como lo hace el y una v3ez descargado cambiarle yo manualmente el nombre y el archivo, pero como comprenderás es un engorro teniendo en cuenta que es una empresa grande.

Sólo lo hace con Internet Explorer porque con Chrome o con Mozilla Firefox no tenemos ese problema, lo que pasa que el gestor esta situado con explorer.
gracias por adelantado

[Elan Ruusamäe (glen666)]

Eventum versión : 2.3.3, that's old!
try Eventum 3.0.1 then!

as i can see 2.3.3 has different code:
https://github.com/eventum/eventum/blob/release-2.3.3-final/lib/eventum/class.attachment.php#L60-L88

you could just try replacing whole function body, no warranties!

[maite (miate-91)]

that is an image of my problem

[Elan Ruusamäe (glen666)]

this was fixed in
https://github.com/eventum/eventum/commit/c2ff4ebdcdabc78dd37b504e1254e5faccbcc0a8

in context of
https://bugs.launchpad.net/eventum/+bug/1251335

[Elan Ruusamäe (glen666)]

this was fixed in eventum v2.3.4

[maite (miate-91)]

Can you upgrade directly or to do an update from 0 ?

In any case, there is a manual ?

[Elan Ruusamäe (glen666)]

each release contains docs/UPGRADE document

[maite (miate-91)]

It´s solved.

Replace this lines at the class.attachment.php in that method outputDowload():

    $filename = Mime_Helper::encodeQuotedPrintable($filename);
    header("Content-Disposition: {$disposition}; filename=\"{$filename}\"");

by this lines:

$filename = rawurlencode($filename);
header("Content-Disposition: {$disposition}; filename=\"{$filename}\"; filename*=UTF-8''{$filename}");

[maite (miate-91)]

Thanks!!