Bug #1446127 “Ittermittantly left mouse button stops on all atta...” : Bugs : linux package : Ubuntu

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Chris Giltnane (chris-giltnane) wrote on 2015-04-20:

#2

added Christopher Penalver as requested on old defect for this issue

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penalvch (penalvch) wrote on 2015-04-20:

#3

Chris Giltnane, thank you for reporting this and helping make Ubuntu better. As per http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-70-notebook-lenovo an update to your computer's buggy and outdated BIOS is available (30). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

tags:	added: bios-outdated-30
Changed in xorg (Ubuntu):
importance:	Undecided → Low
status:	New → Incomplete

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Chris Giltnane (chris-giltnane) wrote on 2015-04-20: Re: [Bug 1446127] Re: Ittermittantly left mouse button stops on all attached mice

#4

Download full text (5.1 KiB)

Thanks, upgrading bios on that laptop now will post further if i get any
problems.
Cheers for the fast update.

On 20 April 2015 at 11:29, Christopher M. Penalver <
<email address hidden>> wrote:

> Chris Giltnane, thank you for reporting this and helping make Ubuntu
> better. As per http://support.lenovo.com/us/en/products/laptops-and-
> netbooks/lenovo-g-series-laptops/g50-70-notebook-lenovo an update to
> your computer's buggy and outdated BIOS is available (30). If you update
> to this following https://help.ubuntu.com/community/BIOSUpdate does it
> change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-30
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1446127
>
> Title:
> Ittermittantly left mouse button stops on all attached mice
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> Raising this defect whilst mouse is working and will update as soon as
> soon as it happens again. I have xdiagnose installed. when the problem
> occurs both track pad and attached usb mouse keys stop working. If
> your on the desktop it gives the appearance of the mouse key
> permanently being held down rather than not registering the click, as
> the cursor seem to be doing the select area indication.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: xorg 1:7.7+7ubuntu4
> ProcVersionSignature: Ubuntu 3.19.0-14.14-generic 3.19.3
> Uname: Linux 3.19.0-14-generic x86_64
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: MATE
> Date: Mon Apr 20 10:40:16 2015
> DistUpgraded: Fresh install
> DistroCodename: vivid
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Haswell-ULT Integrated Graphics Controller
> [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
> Subsystem: Lenovo Device [17aa:380c]
> InstallationDate: Installed on 2015-04-12 (7 days ago)
> InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Beta amd64
> (20150326)
> MachineType: LENOVO 20351
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-14-generic.efi.signed
> root=UUID=fa005fe3-cb8e-4e76-a10b-e8469f823c98 ro quiet splash vt.handoff=7
>...

Thanks, upgrading bios on that laptop now will post further if i get any
problems.
Cheers for the fast update.

On 20 April 2015 at 11:29, Christopher M. Penalver <
christopher.m.penalver@gmail.com> wrote:

> Chris Giltnane, thank you for reporting this and helping make Ubuntu
> better. As per http://support.lenovo.com/us/en/products/laptops-and-
> netbooks/lenovo-g-series-laptops/g50-70-notebook-lenovo an update to
> your computer's buggy and outdated BIOS is available (30). If you update
> to this following https://help.ubuntu.com/community/BIOSUpdate does it
> change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-30
>
> ** Changed in: xorg (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1446127
>
> Title:
>   Ittermittantly left mouse button stops on all attached mice
>
> Status in xorg package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Raising this defect whilst mouse is working and will update as soon as
>   soon as it happens again. I have xdiagnose installed. when the problem
>   occurs both track pad and attached usb mouse keys stop working. If
>   your on the desktop it gives the appearance of the mouse key
>   permanently being  held down rather than not registering the click, as
>   the cursor seem to be doing the select area indication.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 15.04
>   Package: xorg 1:7.7+7ubuntu4
>   ProcVersionSignature: Ubuntu 3.19.0-14.14-generic 3.19.3
>   Uname: Linux 3.19.0-14-generic x86_64
>   ApportVersion: 2.17.2-0ubuntu1
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   CurrentDesktop: MATE
>   Date: Mon Apr 20 10:40:16 2015
>   DistUpgraded: Fresh install
>   DistroCodename: vivid
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation Haswell-ULT Integrated Graphics Controller
> [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
>      Subsystem: Lenovo Device [17aa:380c]
>   InstallationDate: Installed on 2015-04-12 (7 days ago)
>   InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Beta amd64
> (20150326)
>   MachineType: LENOVO 20351
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-14-generic.efi.signed
> root=UUID=fa005fe3-cb8e-4e76-a10b-e8469f823c98 ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/20/2014
>   dmi.bios.vendor: LENOVO
>   dmi.bios.version: 9ACN29WW
>   dmi.board.asset.tag: No Asset Tag
>   dmi.board.name: Lancer 5A2
>   dmi.board.vendor: LENOVO
>   dmi.board.version: 31900058WIN
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: LENOVO
>   dmi.chassis.version: Lenovo G50-70
>   dmi.modalias:
> dmi:bvnLENOVO:bvr9ACN29WW:bd10/20/2014:svnLENOVO:pn20351:pvrLenovoG50-70:rvnLENOVO:rnLancer5A2:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoG50-70:
>   dmi.product.name: 20351
>   dmi.product.version: Lenovo G50-70
>   dmi.sys.vendor: LENOVO
>   version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
>   version.ia32-libs: ia32-libs N/A
>   version.libdrm2: libdrm2 2.4.60-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
>   version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
>   version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.9.0-1ubuntu2
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917-1~exp1ubuntu2build1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
> 1:1.0.11-1ubuntu2build1
>   xserver.bootTime: Mon Apr 20 10:37:21 2015
>   xserver.configfile: default
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.outputs:
>    product id                                1565
>    vendor                                     BOE
>   xserver.version: 2:1.17.1-0ubuntu3
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1446127/+subscriptions
>

-- 
Regards Chris Giltnane

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Chris Giltnane (chris-giltnane) wrote on 2015-04-22:

#5

I Updated the bios to the latest available from lenovo. The problem re-occured but the machine was in use at the time by someone else so was unable to get any logs from it. However logging the user account off and then re-logging in fixed the immediate issue.

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penalvch (penalvch) wrote on 2015-04-23:

#6

Chris Giltnane, could you please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27:

#7

9ACN30WW
01/27/2015

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: BootLog.txt

#8

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apport information

tags:	added: apport-collected
description:	updated

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: CurrentDmesg.txt

#9

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: Dependencies.txt

#10

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: DpkgLog.txt

#11

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: GconfCompiz.txt

#12

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: JournalErrors.txt

#13

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: LightdmDisplayLog.txt

#14

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: LightdmGreeterLog.txt

#15

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: LightdmGreeterLogOld.txt

#16

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: LightdmLog.txt

#17

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: Lspci.txt

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: Lsusb.txt

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: ProcCpuinfo.txt

#20

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: ProcEnviron.txt

#21

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: ProcInterrupts.txt

#22

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: ProcModules.txt

#23

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: UdevDb.txt

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: XorgLog.txt

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: XorgLogOld.txt

#26

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: Xrandr.txt

#27

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: xdpyinfo.txt

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Chris Giltnane (chris-giltnane) wrote on 2015-04-27: xserver.devices.txt

#29

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penalvch (penalvch) wrote on 2015-04-27:

#30

Chris Giltnane, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

description:	updated
tags:	added: latest-bios-30 removed: bios-outdated-30
affects:	xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance:	Low → Medium

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Launchpad Janitor (janitor) wrote on 2015-06-27:

#31

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Ubuntu
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Ittermittantly left mouse button stops on all attached mice

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Ubuntulinux package

Ittermittantly left mouse button stops on all attached mice

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