package linux-image-3.13.0-49-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

Bug #1445705 reported by WyrdWyrd
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Not sure how much of this is included automatically. This is an old laptop. This is a new install of Ubuntu 14.04. A little bit ago, while attempting to install a lot of updates through the GUI, after I had locked the screen, the laptop seemed to go unresponsive. I switched over to a virtual terminal (Ctrl+Alt+F1). At first there was a message saying the GPU had crashed or locked or something and that it was switched to a frame buffer.

There's definitely some sort of issue with the graphics card: when I press Alt+Tab, the small window previews appear garbled.

Anyway, here's /proc/cpuinfo:
wyrd@T-800:~$ cat /proc/cpuinfo
processor : 0
vendor_id : AuthenticAMD
cpu family : 15
model : 104
model name : AMD Turion(tm) 64 X2 Mobile Technology TL-58
stepping : 2
microcode : 0x83
cpu MHz : 800.000
cache size : 512 KB
physical id : 0
siblings : 2
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 1
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm 3dnowext 3dnow rep_good nopl extd_apicid pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy 3dnowprefetch lbrv
bogomips : 1600.21
TLB size : 1024 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 40 bits physical, 48 bits virtual
power management: ts fid vid ttp tm stc 100mhzsteps

wyrd@T-800:~$ cat /proc/version_signature
Ubuntu 3.13.0-32.57-generic 3.13.11.4

I would add the output from lpci, but I can't see a place to attach files.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-49-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: wyrd 2061 F.... pulseaudio
Date: Fri Apr 17 21:03:43 2015
DuplicateSignature: package:linux-image-3.13.0-49-generic:(not installed):subprocess new pre-installation script returned error exit status 128
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=421559fb-6830-415f-8a44-ad553a75010d
InstallationDate: Installed on 2015-04-18 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-49-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.05
dmi.board.name: 30EA
dmi.board.vendor: Quanta
dmi.board.version: 86.09
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.05:bd12/07/2007:svnHewlett-Packard:pn:pvrRev1:rvnQuanta:rn30EA:rvr86.09:cvnQuanta:ct10:cvrN/A:
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
WyrdWyrd (gotwyrd) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
WyrdWyrd (gotwyrd) wrote : Re: [Bug 1445705] Re: package linux-image-3.13.0-49-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
Download full text (6.6 KiB)

This bug where the kernel didn't install -- later on, (some time after a
reboot, etc), the software updater tried again and successfully installed
the kernel.

The Real Bug with that computer with respect to Ubuntu is that nouveau
video driver is *decidedly* unstable and not really particularly usable on
that computer. (I could go into detail if you wish). Then, when I install
the nvidia drivers, compiz quits working. (i.e. lightdm greeter screen
works fine, but after logging in, no icons and *no way to create any window
at all*. I tried Ctrl+Alt+F1 -- that works, but the trick of setting
DISPLAY=:0 and starting a program over in the graphical session did not
work for me.)

What did work though was installing gnome-panel, then at the lightdm screen
choosing GNOME (Metacity) desktop environment. That doesn't give me Unity,
but it does give me a working GUI with icons and the ability to run
gnome-terminal.

It's an old machine and I just want to put Kodi on it and mess around and
learn all I can about perfecting a good Kodi setup.

So... that workaround is good enough.

On Mon, Apr 20, 2015 at 1:22 PM, Joseph Salisbury <
<email address hidden>> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.0 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-vivid/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1445705
>
> Title:
> package linux-image-3.13.0-49-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error
> exit status 128
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Not sure how much of this is included automatically. This is an old
> laptop. This is a new install of Ubuntu 14.04. A little bit ago, while
> attempting to install a lot of updates through the GUI, after I had
> locked the screen, the laptop seemed to go unresponsive. I switched
> over to a virtual terminal (Ctrl+Alt+F1). At first there was a
> message saying the GPU had crashed or locked or something and that it
> was switched to a frame buffer.
>
> There's definitely some sort of issue with the graphics card: when I
> press Alt+Tab, the small window previews appear garbled.
>
> Anyway, here's /proc/cpuinfo:
> wyrd@T-800:~$ cat /proc/cpuinfo
> processor : 0
> vendor_id : AuthenticAMD
> cpu family : 15
> model : 104
> model name ...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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