NMI watchdog: BUG: soft lockup - CPU#1 stuck for 23s! [kworker/1:1:5087]

Bug #1441387 reported by Christopher Kiraly
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

screen saver locked up computer - forced to hard shutdown computer and turn back on.

ProblemType: KernelOops
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-12-generic 3.19.0-12.12
ProcVersionSignature: Ubuntu 3.19.0-12.12-generic 3.19.3
Uname: Linux 3.19.0-12-generic x86_64
Annotation: Your system might become unstablenow and might need to be restarted.
ApportVersion: 2.17-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: chris 1431 F.... pulseaudio
 /dev/snd/controlC0: chris 1431 F.... pulseaudio
Date: Tue Apr 7 19:18:50 2015
Failure: oops
HibernationDevice: RESUME=UUID=6b93044d-8184-4d0e-a59d-be6f05e7ec45
InstallationDate: Installed on 2015-03-28 (10 days ago)
InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Beta amd64 (20150326)
IwConfig:
 eth0 no wireless extensions.

 eth1 no wireless extensions.

 lo no wireless extensions.
MachineType: Dell Inc. Inspiron 530
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.19.0-12-generic root=UUID=96efd830-9fa8-4f21-bafa-b076290da0b2 ro rootflags=subvol=@ quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
RfKill:

SourcePackage: linux
Title: NMI watchdog: BUG: soft lockup - CPU#1 stuck for 23s! [kworker/1:1:5087]
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.18
dmi.board.name: 0FM586
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: OEM
dmi.modalias: dmi:bvnDellInc.:bvr1.0.18:bd02/24/2009:svnDellInc.:pnInspiron530:pvr:rvnDellInc.:rn0FM586:rvr:cvnDellInc.:ct3:cvrOEM:
dmi.product.name: Inspiron 530
dmi.sys.vendor: Dell Inc.

Revision history for this message
Christopher Kiraly (christopher-m-kiraly) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc7-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Christopher Kiraly (christopher-m-kiraly) wrote : Re: [Bug 1441387] Re: NMI watchdog: BUG: soft lockup - CPU#1 stuck for 23s! [kworker/1:1:5087]
Download full text (28.4 KiB)

Answers Inline -

On Wed, Apr 8, 2015 at 12:16 PM, Joseph Salisbury <
<email address hidden>> wrote:

> Did this issue start happening after an update/upgrade? Was there a
> prior kernel version where you were not having this particular problem?
>

Hard to say - unique situation... I installed Ubuntu-Mate 15.04 on a
Saturday, left Sunday and was out of town until Wednesday, did the updates
on Thursday that did include a kernel-update ( I think I've had an
additional kernel update since then). So it's conceivable the update did
it - but can't say with certainty.

>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.0 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>

Yes - I installed the 4.0 kernel and this continued - only I wasn't able to
submit because it kept saying it was a non-ubuntu kernel. (figured that
would be expected)
But yes kernel-bug-exists-upstream [tag added]

>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc7-vivid/
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1441387
>
> Title:
> NMI watchdog: BUG: soft lockup - CPU#1 stuck for 23s!
> [kworker/1:1:5087]
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> screen saver locked up computer - forced to hard shutdown computer and
> turn back on.
>
> Version log: Ubuntu 3.19.0-12.12-generic 3.19.3
>
> LSPCI:
> 00:00.0 Host bridge [0600]: Intel Corporation 82G33/G31/P35/P31 Express
> DRAM Controller [8086:29c0] (rev 02)
> Subsystem: Dell Inspiron 530 [1028:020d]
> Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B- DisINTx-
> Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort-
> <TAbort- <MAbort+ >SERR- <PERR- INTx-
> Latency: 0
> Capabilities: [e0] Vendor Specific Information: Len=0b <?>
>
> 00:01.0 PCI bridge [0604]: Intel Corporation 82G33/G31/P35/P31 Express
> PCI Express Root Port [8086:29c1] (rev 02) (prog-if 00 [Normal decode])
> Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop-
> ParErr- Stepping- SERR- FastB2B- DisINTx+
> Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
> <TAbort- <MAbort- >SERR- <PERR- INTx-
> Latency: 0, Cache Line Size: 64 bytes
> Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
> I/O behind bridge: 0000c000-0000cfff
> Memory behind bridge: fb000000-fcffffff
> Prefetchable memory behind bridge:
> 00000000b0000000-00000000cfffffff
> S...

tags: added: kernel-bug-exists-upstream
penalvch (penalvch)
description: updated
tags: added: latest-bios-1.0.18
tags: added: kernel-bug-exists-upstream-4.0-rc7
Norbert (nrbrtx)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Norbert (nrbrtx)
tags: removed: vivid
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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