[apport-kde] apport-collect: Can not import module PyQt5.QtCore

[Benedikt]

I had to use apport-collect in a tty, because in kde it is not usable:

benedikt@benediktZ50-70 ~ % apport-collect 1439694
ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore

System : Kubuntu 15.04

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Launchpad Janitor (janitor)]

This bug was fixed in the package apport - 2.17-0ubuntu2

---------------
apport (2.17-0ubuntu2) vivid; urgency=medium

  * Update apport-kde runtime dependencies. It requires pyqt5 not
    pykde4 LP: #1439784
 -- Harald Sitter <email address hidden> Fri, 10 Apr 2015 10:52:34 +0200

[Sergio Callegari (callegar)]

I confirm it does not give this error after manually installing python-pyqt5.
Weird. I thought distro support was all python3 by now.

[Sergio Callegari (callegar)]

Now getting different errors and apport-collect still not working...

apport-collect 1451277

...

Waiting to hear from Launchpad about your decision...

(process:15275): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
dpkg-query: no packages found matching linux
Traceback (most recent call last):
  File "/usr/share/apport/apport-kde", line 530, in <module>
    sys.exit(UserInterface.run_argv())
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 652, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 568, in run_update_report
    response = self.ui_present_report_details(allowed_to_report)
  File "/usr/share/apport/apport-kde", line 367, in ui_present_report_details
    desktop_info)
  File "/usr/share/apport/apport-kde", line 184, in __init__
    self.ui.ui_update_view(self)
  File "/usr/share/apport/apport-kde", line 358, in ui_update_view
    QTreeWidgetItem(keyitem, [str(line)])
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe9' in position 21: ordinal not in range(128)

[Patrick Stählin (n-ye-8)]

I can confirm the same error as in comment #4 after fixing the dependency. Changing the erroneous line to:
  QTreeWidgetItem(keyitem, [str(line.encode('utf-8'))])

makes the dialog pop-up and sending works. The application core-dumps in the end on my machine though.

[Stian Skjelstad (mywave)]

Problem has re-appeared in 2.20.1-0ubuntu2 (system upgraded to kubuntu 16.04)

I had to manually install python-pyqt5

$ sudo apt-cache show apport-kde
Package: apport-kde
Priority: optional
Section: universe/kde
Installed-Size: 189
Maintainer: Martin Pitt <email address hidden>
Architecture: all
Source: apport
Version: 2.20.1-0ubuntu2
Depends: python3, python3-apport (>= 2.20.1-0ubuntu2), python3-pyqt5, apport (>= 0.41), procps, x-terminal-emulator
Recommends: kubuntu-notification-helper, gdb-minimal | gdb
Filename: pool/universe/a/apport/apport-kde_2.20.1-0ubuntu2_all.deb
Size: 17776
MD5sum: 50286c3a37c39bb0c0f18a407c67430a
SHA1: 6f835e6bf82f3a6d80622837c04d1c1f3fabd31a
SHA256: c783b953631710faef2e1d5ecc31b4c54447727d77034375087b88faa3f0e1b5
Description-en: KDE frontend for the apport crash report system
 apport automatically collects data from crashed processes and
 compiles a problem report in /var/crash/. This utilizes the crashdump
 helper hook provided by the Ubuntu kernel.
 .
 This package provides a KDE frontend for browsing and handling the
 crash reports.
Description-md5: c8fd570a74a013e8fc3c502dd64152ce
Homepage: https://wiki.ubuntu.com/Apport
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Origin: Ubuntu
Supported: 3y
Task: kubuntu-desktop, kubuntu-full

[Gannet (ken20001)]

>Problem has re-appeared in 2.20.1-0ubuntu2 (system upgraded to kubuntu 16.04)
I confirm that.

[Mihai Bojescu (mihaibojescu)]

Problem still appears in 2.20.7-0ubuntu3 (kubuntu 17.10beta2).

[Mihai Bojescu (mihaibojescu)]

Installing python-qtpy and/or python3-qtpy fixed my issue.

[Anquietas (e-admin-infosky-ro)]

Still doesn't work.

administrator@itlap:~$ sudo apt install python-qtpy
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package python-qtpy

administrator@itlap:~$ sudo apt install python3-qtpy
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Unable to locate package python3-qtpy

ERROR: Could not import module, is a package upgrade in progress? Error: No module named PyQt5.QtCore

[Martin Schröder (martin-oneiros)]

I can confirm that this does not work in 14.04 as these packages don't exist there.