Installer pane is draggable inside the window

[Jeff Palmer]

I'm installing 15.04 on a 2013 Macbook Pro, 13" retina.

It looks like each 'screen' in the process is displayed in a pane or window, that you can drag around to relocate. One of the "panes" is titled "Install )as superuser) Preparing to Install Ubuntu' and the checkmarks for free space, plugged into power source, and connection to the internet are checked. Upong clicking 'continue' in this pane, I initially thought the installer hung. I waited for nearly 30 minutes, and it never progressed to the next screen. I tried movint that pane around with the mouse, as it seemed.. odd, like it was off center, and something was 'off the screen' below the visible area. However, the mouse was unable to move the 'pane'

Upon a second install attempt, before it got to this point again, I moved the pane to the top left corner, as far as I could. when I got to the same point mentioned above, I clicked continue. After a few moments, a UEFI warning popped up, telling me that some OS is set to bios compatibility mode. I suspect that it was actually this prompt that was below the visible screen real estate, and caused the assumed 'hang'.

After having relocated the menu, and accepting the UEFI warning, the installation proceeded. However, it also popped that same UEFI warning up approximately 4 additional times during the install process. This seems a bit excessive, as once should be enough. I'm not sure if the repeated prompting is intended, or a bug. But if it's intended, I would vote that it's a bit.. excessive.

I'll reinstall this evening after I get home, and attach some screenshots to this report, as I think that would do better than trying to explain what I mean by a 'pane"

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-10.10-generic 3.19.2
Uname: Linux 3.19.0-10-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:

ApportVersion: 2.16.2-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Mar 27 16:05:28 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
DkmsStatus: bcmwl, 6.30.223.248+bdcom, 3.19.0-10-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:0a2e] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Apple Inc. Device [106b:011a]
InstallationDate: Installed on 2015-03-27 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
MachineType: Apple Inc. MacBookPro11,1
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2015
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP111.88Z.0138.B14.1501071216
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-189A3D4F975D5FFC
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro11,1
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-189A3D4F975D5FFC
dmi.modalias: dmi:bvnAppleInc.:bvrMBP111.88Z.0138.B14.1501071216:bd01/07/2015:svnAppleInc.:pnMacBookPro11,1:pvr1.0:rvnAppleInc.:rnMac-189A3D4F975D5FFC:rvrMacBookPro11,1:cvnAppleInc.:ct10:cvrMac-189A3D4F975D5FFC:
dmi.product.name: MacBookPro11,1
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150303-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.59-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Fri Mar 27 16:03:14 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 40992
 vendor APP
xserver.version: 2:1.17.1-0ubuntu3

[Jeff Palmer (n2aws)]

After reading this again, I don't think I'm accurately describing the "pane"

I'm not referring to each screen during the install, but more.. the "frame" or "screen" that the install screen is being drawn onto. the window you can drag around with the mouse. maybe a better name would be.. modal?

[Jeff Palmer (n2aws)]

This is after I drag the screen to the upper left. Notice how the underlying "pane" that the installation step is redrawn onto.. extends past the bottom of the screen you normally see displayed? I suspect the UEFI warning is being drawn "below" that, so if you don't drag it up.. the UEFI screen is never viewable.

For what it's worth, I installed this into a VM as well, and the installation screens look as you'd expect. So this appears to be isolated to this laptop, or display resolution in some way.

[Simon Quigley (tsimonq2)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1437482

and any other logs that are relevant for this particular issue.

[Jeff Palmer (n2aws)]

Simon,

This report is nearly 2.5 years old. As I no longer use ubuntu (for
various reasons) I don't have an interest in reproducing it un the current
ubuntu version. You, (or someone in the community) can try to reproduce
it and update the problem report, or mark it closed. I no longer have an
opinion either way.

On Wed, Apr 4, 2018 at 9:53 PM, Simon Quigley <email address hidden> wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. We are sorry that we do not always have the capacity to look
> at all reported bugs in a timely manner. There have been many changes in
> Ubuntu since that time you reported the bug and your problem may have been
> fixed with some of the updates. It would help us a lot if you could test it
> on a currently supported Ubuntu version. If you test it and it is still an
> issue, kindly upload the updated logs by running only once:
> apport-collect 1437482
>
> and any other logs that are relevant for this particular issue.
>
> ** Changed in: ubiquity (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1437482
>
> Title:
> Installer pane is draggable inside the window
>
> Status in ubiquity package in Ubuntu:
> Incomplete
>
> Bug description:
> I'm installing 15.04 on a 2013 Macbook Pro, 13" retina.
>
> It looks like each 'screen' in the process is displayed in a pane or
> window, that you can drag around to relocate. One of the "panes" is
> titled "Install )as superuser) Preparing to Install Ubuntu' and the
> checkmarks for free space, plugged into power source, and connection
> to the internet are checked. Upong clicking 'continue' in this pane,
> I initially thought the installer hung. I waited for nearly 30
> minutes, and it never progressed to the next screen. I tried movint
> that pane around with the mouse, as it seemed.. odd, like it was off
> center, and something was 'off the screen' below the visible area.
> However, the mouse was unable to move the 'pane'
>
> Upon a second install attempt, before it got to this point again, I
> moved the pane to the top left corner, as far as I could. when I got
> to the same point mentioned above, I clicked continue. After a few
> moments, a UEFI warning popped up, telling me that some OS is set to
> bios compatibility mode. I suspect that it was actually this prompt
> that was below the visible screen real estate, and caused the assumed
> 'hang'.
>
> After having relocated the menu, and accepting the UEFI warning, the
> installation proceeded. However, it also popped that same UEFI
> warning up approximately 4 additional times during the install
> process. This seems a bit excessive, as once should be enough. I'm
> not sure if the repeated prompting is intended, or a bug. But if it's
> intended, I would vote that it's a bit.. excessive.
>
> I'll reinstall this evening after I get home, and attach some
> screenshots to this report, as I think that would do better than
> trying to explain what I mean by a 'pane"
>
> ProblemType: Bug
> Dist...

[Launchpad Janitor (janitor)]

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]