BUG: unable to handle kernel paging request at 00007fd674c69ff8

Bug #1429782 reported by Lucas Weatherhog
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned
Vivid
Expired
High
Unassigned

Bug Description

System froze during setting up Vagrant VM

ProblemType: KernelOops
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-7-generic 3.19.0-7.7
ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
Uname: Linux 3.19.0-7-generic x86_64
Annotation: Your system might become unstablenow and might need to be restarted.
ApportVersion: 2.16.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gdm 1685 F.... pulseaudio
                      lucwea 2400 F.... pulseaudio
 /dev/snd/controlC0: gdm 1685 F.... pulseaudio
                      lucwea 2400 F.... pulseaudio
Date: Mon Mar 9 11:19:11 2015
Failure: oops
InstallationDate: Installed on 2015-03-06 (2 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Alpha amd64 (20150224)
MachineType: LENOVO 20BSCTO1WW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-7-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: linux
Title: BUG: unable to handle kernel paging request at 00007fd674c69ff8
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: N14ET25W (1.03 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BSCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50512 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN14ET25W(1.03):bd12/01/2014:svnLENOVO:pn20BSCTO1WW:pvrThinkPadX1Carbon3rd:rvnLENOVO:rn20BSCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20BSCTO1WW
dmi.product.version: ThinkPad X1 Carbon 3rd
dmi.sys.vendor: LENOVO

Revision history for this message
Lucas Weatherhog (weatherhog) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Critical
tags: added: kernel-uncat
Revision history for this message
Alberto Salvia Novella (es20490446e) wrote :

Does this bug happen to you every time you set up a virtual machine?

When answered, please set this bug status back to "confirmed". Thank you.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Lucas Weatherhog (weatherhog) wrote :

Yes this bug happens every time I try to boot a virtual machine

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc3-vivid/

Changed in linux (Ubuntu Vivid):
status: Confirmed → Incomplete
importance: Critical → High
penalvch (penalvch)
tags: added: bios-outdated-1.05
Revision history for this message
Lucas Weatherhog (weatherhog) wrote :

Just checked a thew things. I just got this new X1 Carbon and tried the15.04 version. I now checked the latest upstream Kernel (4.0rc4)

It all worked with Kernel Version 3.16.7

I experienced this error in both 14.10 und 15.04

In the mean time I even updated my bios to 1.05

Revision history for this message
Lucas Weatherhog (weatherhog) wrote :

Sorry I forot to write that the error still exists.

Changed in linux (Ubuntu Vivid):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
penalvch (penalvch)
tags: added: kernel-bug-exists-upstream-4.0-rc4 needs-bisect regression-release utopic
Changed in linux (Ubuntu Vivid):
status: Confirmed → Incomplete
Revision history for this message
Lucas Weatherhog (weatherhog) wrote :

Christopher M. Penalver

This is the Ouput:

N14ET27W (1.05 )
02/13/2015

Changed in linux (Ubuntu Vivid):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Lucas Weatherhog, the next step is to fully commit bisect from kernel 3.16.7 to 3.19 in order to identify the last good kernel commit, followed immediately by the first bad one. This will allow for a more expedited analysis of the root cause of your issue. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: latest-bios-1.05
removed: bios-outdated-1.05
Changed in linux (Ubuntu Vivid):
status: Confirmed → Incomplete
Revision history for this message
Lucas Weatherhog (weatherhog) wrote :

I just checked a bunch of Kernels, I checked every realease between 3.16.7 and 4.0.0rc4.
The issue didn't appear up to Kernel 3.18.3.19.0-031900. The Kernel version where the issue starts to appear is 3.19.1-031901.
From that Kernel on the issue appear up to Kernel 4.0.0rc4

Changed in linux (Ubuntu Vivid):
status: Incomplete → Confirmed
Revision history for this message
Lucas Weatherhog (weatherhog) wrote :

Sorry, there is a copy paste error in my previous comment. the issue didn't appear until 3.18.9 and the firest Kernel version where the issue appear ist 3.19.0rc1

penalvch (penalvch)
Changed in linux (Ubuntu Vivid):
status: Confirmed → Incomplete
Revision history for this message
Kees Schepers (t-kees) wrote :

I am running the exact same Ubuntu version with the exact same kernel version. I am trying to boot this Vagrant machine: https://github.com/CompileInc/nutch-hbase-solr-vagrant

I doesn't freeze everytime, but in 99% of the cases I cannot SSH to the vagrant machine. And in a lot of cases when I try to SSH (vagrant ssh) my system completly freezes and after a reboot I get the report about the unable to handle paging request error.

Are there ways to workaround these problems? I tried to upgrade my Kernel (to 4.1 for instance) but that causes virtualbox to not work anymore.

I am using Virtualbox 3.4.26 including the guest additions. But also without it crashes.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu Vivid) because there has been no activity for 60 days.]

Changed in linux (Ubuntu Vivid):
status: Incomplete → Expired
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