Update Manager crashes silently

Bug #1400806 reported by EVC
4
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

https://answers.launchpad.net/ubuntu/+source/update-manager/+question/258810

Guys suggested me to report this bug.

Description and discussion is there, too.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-firmware 1.79.18
ProcVersionSignature: Ubuntu 3.2.0-72.107-generic 3.2.64
Uname: Linux 3.2.0-72-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: amd64
Date: Tue Dec 9 20:31:43 2014
Dependencies:

DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20120703-2
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20120703-15:08
MarkForUpload: True
PackageArchitecture: all
SourcePackage: linux-firmware
UpgradeStatus: Upgraded to precise on 2014-12-08 (1 days ago)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC282 Analog [ALC282 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mamapapa 1837 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0x90610000 irq 45'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0282,10280597,00100003 HDA:80862806,80860101,00100000'
   Controls : 24
   Simple ctrls : 10
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20120703-2
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=a683373d-1d02-4e92-9724-559018fba524
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20120703-15:08
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Dell Inc. Vostro 2521
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-72-generic root=UUID=bac5d57c-5177-48fc-81a7-498e49fd139d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-72.107-generic 3.2.64
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-72-generic N/A
 linux-backports-modules-3.2.0-72-generic N/A
 linux-firmware 1.79.18
StagingDrivers: rts5139 mei
Tags: precise running-unity staging
Uname: Linux 3.2.0-72-generic x86_64
UpgradeStatus: Upgraded to precise on 2014-12-08 (1 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 10/25/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0GMFH4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A12
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd10/25/2013:svnDellInc.:pnVostro2521:pvrA12:rvnDellInc.:rn0GMFH4:rvrA00:cvnDellInc.:ct8:cvrA12:
dmi.product.name: Vostro 2521
dmi.product.version: A12
dmi.sys.vendor: Dell Inc.

Revision history for this message
EVC (evgenij-r) wrote :
affects: linux-firmware (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1400806

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
EVC (evgenij-r) wrote : AcpiTables.txt

apport information

tags: added: apport-collected staging
description: updated
Revision history for this message
EVC (evgenij-r) wrote : AlsaDevices.txt

apport information

Revision history for this message
EVC (evgenij-r) wrote : AplayDevices.txt

apport information

Revision history for this message
EVC (evgenij-r) wrote : BootDmesg.txt

apport information

Revision history for this message
EVC (evgenij-r) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
EVC (evgenij-r) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
EVC (evgenij-r) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
EVC (evgenij-r) wrote : CurrentDmesg.txt

apport information

Revision history for this message
EVC (evgenij-r) wrote :

I run the command, but instead of collecting any information, it tells me:

apport-collect 1400806

(process:10973): Gtk-WARNING **: Locale not supported by C library.
 Using the fallback 'C' locale.
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=4plzvk38zb0w1D09cJM0&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Press any key to continue or wait (5) seconds...

Waiting to hear from Launchpad about your decision...

(firefox:10982): Gtk-WARNING **: Locale not supported by C library.
 Using the fallback 'C' locale.

It does not open the page it states it wishes to open (https://launchpad.net/+authorize-token?oauth_token=4plzvk38zb0w1D09cJM0&allow_permission=DESKTOP_INTEGRATION)

Instead, it opens this page:

file:///usr/share/doc/ubuntu-online-tour/ru/index.html

Revision history for this message
EVC (evgenij-r) wrote :

I hope that manually going to the page:

https://launchpad.net/+authorize-token?oauth_token=4plzvk38zb0w1D09cJM0&allow_permission=DESKTOP_INTEGRATION

And accepting its request I've given it what it was supposed to get.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
EVC (evgenij-r) wrote :
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