Wipe Hard Drive Doesnt Work

Bug #1392889 reported by Chris
22
This bug affects 2 people
Affects Status Importance Assigned to Milestone
BleachBit
Fix Released
High
Andrew Ziem

Bug Description

On versions 1.4 and 1.5 dont wipe the free space and creates an error. I tested it by going back to 0.96 and that worked ok

Could you help explain the problem here

Thank you

Revision history for this message
Andrew Ziem (ahziem1) wrote :

What exactly is the error?

Are you using Windows or Linux? Which version of Windows or Linux?

information type: Private Security → Public
Revision history for this message
Chris (harrowman1442) wrote : Re: [Bug 1392889] Re: Wipe Hard Drive Doesnt Work

Hi it goes thru the wipe process, and then says the file ( that bleachbit
creates, does not exist), deletes nothing and gives 1 error
using 0.96 version works fine

I am using windows 7 64 Bit, if that helps. BTW I am impressed with
bleachbit and since running my PC Company Ive recommended it to all of my
customers :)

Chris

On Sat, Nov 15, 2014 at 1:28 AM, Andrew Ziem <email address hidden> wrote:

> What exactly is the error?
>
> Are you using Windows or Linux? Which version of Windows or Linux?
>
> ** Information type changed from Private Security to Public
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1392889
>
> Title:
> Wipe Hard Drive Doesnt Work
>
> Status in BleachBit: disk space and privacy file cleaner:
> New
>
> Bug description:
> On versions 1.4 and 1.5 dont wipe the free space and creates an error.
> I tested it by going back to 0.96 and that worked ok
>
> Could you help explain the problem here
>
> Thank you
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/bleachbit/+bug/1392889/+subscriptions
>

Revision history for this message
Andrew Ziem (ahziem1) wrote :

Hi Chris,

Do the new versions BleachBit 1.4 and 1.5 still take a really long time (at least 20 minutes, maybe an hour or more---depending on how much free space you have)?

Thanks, I'm glad you like it.

Revision history for this message
Chris (harrowman1442) wrote :

it does take some time, however I am still getting the error that the
cleaning has not taken place
hence my report to you
If I use 0.96 it works fine any other version does not, which makes this
function useless :(

Chris

On Sat, Nov 15, 2014 at 3:29 AM, Andrew Ziem <email address hidden> wrote:

> Hi Chris,
>
> Do the new versions BleachBit 1.4 and 1.5 still take a really long time
> (at least 20 minutes, maybe an hour or more---depending on how much free
> space you have)?
>
> Thanks, I'm glad you like it.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1392889
>
> Title:
> Wipe Hard Drive Doesnt Work
>
> Status in BleachBit: disk space and privacy file cleaner:
> New
>
> Bug description:
> On versions 1.4 and 1.5 dont wipe the free space and creates an error.
> I tested it by going back to 0.96 and that worked ok
>
> Could you help explain the problem here
>
> Thank you
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/bleachbit/+bug/1392889/+subscriptions
>

Revision history for this message
Andrew Ziem (ahziem1) wrote :

I believe BleachBit 1.4 and 1.5 are actually cleaning as effectively as before, but there is a harmless error message and that you are experiencing bug #1299906, which I hope to fix soon after BleachBit version 1.6.

Sorry for the confusion.

Changed in bleachbit:
milestone: none → 1.8
status: New → Triaged
Revision history for this message
Chris (harrowman1442) wrote :

Hi Andrew

Its not a harmless error message, it tells me that it has failed the task.
Have you tried to replicate this error?

Chris

On Sat, Nov 15, 2014 at 4:36 AM, Andrew Ziem <email address hidden> wrote:

> I believe BleachBit 1.4 and 1.5 are actually cleaning as effectively as
> before, but there is a harmless error message and that you are
> experiencing bug #1299906, which I hope to fix soon after BleachBit
> version 1.6.
>
> Sorry for the confusion.
>
> ** Changed in: bleachbit
> Milestone: None => 1.8
>
> ** Changed in: bleachbit
> Status: New => Triaged
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1392889
>
> Title:
> Wipe Hard Drive Doesnt Work
>
> Status in BleachBit: disk space and privacy file cleaner:
> Triaged
>
> Bug description:
> On versions 1.4 and 1.5 dont wipe the free space and creates an error.
> I tested it by going back to 0.96 and that worked ok
>
> Could you help explain the problem here
>
> Thank you
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/bleachbit/+bug/1392889/+subscriptions
>

Revision history for this message
Chris (harrowman1442) wrote :

Hi Andrew
I downloaded 1.6 and still receiving the error on the drive wipe, you
mentioned on our previous correspondence that this would be fixed in
version 1.6. Could you advise please, as I am disappointed as the older
versions did not have this issue. I like your program being a PC technician
I recommend cleaning programs, as PC's or laptops collect so much unneeded
data

Yours faithfully

Chris

On Sat, Nov 15, 2014 at 1:28 AM, Andrew Ziem <email address hidden> wrote:

> What exactly is the error?
>
> Are you using Windows or Linux? Which version of Windows or Linux?
>
> ** Information type changed from Private Security to Public
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1392889
>
> Title:
> Wipe Hard Drive Doesnt Work
>
> Status in BleachBit: disk space and privacy file cleaner:
> New
>
> Bug description:
> On versions 1.4 and 1.5 dont wipe the free space and creates an error.
> I tested it by going back to 0.96 and that worked ok
>
> Could you help explain the problem here
>
> Thank you
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/bleachbit/+bug/1392889/+subscriptions
>

Revision history for this message
Chris (harrowman1442) wrote :

Hi
Ive done another drive wipe and get this error

[Errno 2] No such file or directory:
'C:\\tmph7z2pivR1X8zMSHuHa8_Q6k2.qfxmJ5sNtdlsSxC1ET.xjCUEH4y8B4_qglYVVq0D3sM.3qz8V2vmMr90Kb3SfdqtOxdGO-vw96kmSbHhEWz-d34NnClKpFw0jTioUz94Q94BiQP82TRgM4iw1VHjXE9wCEfXt1zAlTTAIATF2jhLXXCJ7iGAorQ3s7lC.jSPpfg4LBH3w7wHbt8XrYwUxSvqUfaUcMYiEGS5PqYb7tNQn2JFwhMk.fJqxd'

Disk space recovered: 0
Files deleted: 0
Errors: 1

Hope this information may help you

Chris

On Sat, Nov 22, 2014 at 12:37 AM, Me <email address hidden> wrote:

> Hi Andrew
> I downloaded 1.6 and still receiving the error on the drive wipe, you
> mentioned on our previous correspondence that this would be fixed in
> version 1.6. Could you advise please, as I am disappointed as the older
> versions did not have this issue. I like your program being a PC technician
> I recommend cleaning programs, as PC's or laptops collect so much unneeded
> data
>
> Yours faithfully
>
>
> Chris
>
> On Sat, Nov 15, 2014 at 1:28 AM, Andrew Ziem <email address hidden> wrote:
>
>> What exactly is the error?
>>
>> Are you using Windows or Linux? Which version of Windows or Linux?
>>
>> ** Information type changed from Private Security to Public
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1392889
>>
>> Title:
>> Wipe Hard Drive Doesnt Work
>>
>> Status in BleachBit: disk space and privacy file cleaner:
>> New
>>
>> Bug description:
>> On versions 1.4 and 1.5 dont wipe the free space and creates an error.
>> I tested it by going back to 0.96 and that worked ok
>>
>> Could you help explain the problem here
>>
>> Thank you
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/bleachbit/+bug/1392889/+subscriptions
>>
>
>

Revision history for this message
Andrew Ziem (ahziem1) wrote :

Hi Chris,

Last time I reproduced this problem the wiping was successful, and there was a harmless error. For the next stable release I will verify the wiping is correct while addressing the error message. I appreciate that if this is true (that the wiping is successful) it is confusing to have an error message, and if the wiping is not successful, that needs fixed too. Please allow a little time for me to work on this. Thank you

Andrew

Changed in bleachbit:
importance: Undecided → High
assignee: nobody → Andrew Ziem (ahziem1)
Revision history for this message
Andrew Ziem (ahziem1) wrote :

Fixed in commit 80be36b755370545dd9e257539c0d747a70be4fc

Changed in bleachbit:
status: Triaged → Fix Committed
Revision history for this message
Andrew Ziem (ahziem1) wrote :

Please test Bleachbit 1.7 here https://sourceforge.net/projects/bleachbit/files/bleachbit/1.7/

There are three files that will be available in a few minutes. For now please disregard the notice that there is a "new" version (1.6) available

Changed in bleachbit:
status: Fix Committed → Fix Released
Revision history for this message
ROCKNROLLKID (slinger1410-deactivatedaccount) wrote :

Hello Andrew. I tested this out for you and the error message seems to be gone, however, MFT free space doesn't seem to be wiping still. I think this issue arose in 1.0 or 1.2.

Revision history for this message
Andrew Ziem (ahziem1) wrote :

ROCKNROLLKID: Thank you for checking. Please let's keep this ticket for the message '[Errno 2] No such file or directory", and please file another ticket (unless there already is one).

Revision history for this message
Chris (harrowman1442) wrote :

Hi Andrew

Ive tested it and its working like before, I am impressed you managed to
get it fixed so quick. Also the wipe free space, does it offer a good level
of security? As I am unsure of how it does the wipe, I.E zero fill or
gutman method

Hope your well

Chris

On Sun, Nov 30, 2014 at 3:30 AM, Andrew Ziem <email address hidden> wrote:

> ROCKNROLLKID: Thank you for checking. Please let's keep this ticket for
> the message '[Errno 2] No such file or directory", and please file
> another ticket (unless there already is one).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1392889
>
> Title:
> Wipe Hard Drive Doesnt Work
>
> Status in BleachBit: disk space and privacy file cleaner:
> Fix Released
>
> Bug description:
> On versions 1.4 and 1.5 dont wipe the free space and creates an error.
> I tested it by going back to 0.96 and that worked ok
>
> Could you help explain the problem here
>
> Thank you
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/bleachbit/+bug/1392889/+subscriptions
>

Revision history for this message
Andrew Ziem (ahziem1) wrote :

Hi Chris,

This answers common questions in detail about wiping free disk space http://bleachbit.sourceforge.net/documentation/shred-files-wipe-disk

Revision history for this message
Chris (harrowman1442) wrote :

Hi

Will check the link, and thanks for fixing this issue :)

On Sun, Nov 30, 2014 at 9:54 PM, Andrew Ziem <email address hidden> wrote:

> Hi Chris,
>
> This answers common questions in detail about wiping free disk space
> http://bleachbit.sourceforge.net/documentation/shred-files-wipe-disk
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1392889
>
> Title:
> Wipe Hard Drive Doesnt Work
>
> Status in BleachBit: disk space and privacy file cleaner:
> Fix Released
>
> Bug description:
> On versions 1.4 and 1.5 dont wipe the free space and creates an error.
> I tested it by going back to 0.96 and that worked ok
>
> Could you help explain the problem here
>
> Thank you
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/bleachbit/+bug/1392889/+subscriptions
>

Revision history for this message
duane (duane-s-ferguson) wrote :

i continue to receive this free space erasure error with v. 1.7. of course, the randomly created filename changes each time i attempt to delete/erase free space. also, i see no evidence of the 'shred' feature.

thanks.

d.

[Errno 2] No such file or directory: 'C:\\Temp\\tmpb8dwsrftBmzFVK2Aa--Dsz.5GXYxtujKov3OUCR0bPfP.JwJHzu4SV7Ri6V5aYVKjmAucMgQ.5i.ci-KhmWgVs6wVO8wmvhpy-nQZhRycLwN2xJf2O2zqN9vSuDfuMwO2epIV2jGw0y3Jh8fcfr8NppymJzj.QTzs6CDfjExt6_uW6ZjkoGSgopX_aLYRqYWaFleSCFSFJDMTT1_mOCY7wjxs586cfa7XkCypKz75P-0KeM2BdJm-J8PyGx'

Disk space recovered: 0
Files deleted: 0
Errors: 1

Revision history for this message
duane (duane-s-ferguson) wrote :

my partial apologies for the above the message. i uninstalled/reinstalled v. 1.7 and the shred feature is now available. however, the file creation error persists.

thank you.

d.

Revision history for this message
duane (duane-s-ferguson) wrote :

andrew,

i found the link you cited four posts earlier very informative. thanks for providing it.

i am still unable to coax bleach bit into wiping the free disk space on my hard drive. as stated above, the 'No such file or directory' error message persists.

thank you.

d.

Revision history for this message
Andrew Ziem (ahziem1) wrote :

Duane,

In BleachBit click the Help menu and then the System Information option. Then please copy it and either paste it here or email it to me directly.

Revision history for this message
Remy (remybr+ubuntuone) wrote :
Download full text (3.2 KiB)

Just to contribute that the Free Disk Space option still seems broken on 1.7 windows portable version (didn't test any other). I tried running 1.6 and after finding this report downloaded 1.7 and tested again.

When i run "bleachbit_console.exe --clean system.free_disk_space" it just terminates immediately with an error and nothing is done. See details below:

==================================
C:\Documents and Settings\Administrator\My Documents\BleachBit-Portable>bleachbi
t_console.exe --clean system.free_disk_space
debug: clean_operation('system'), options = '[]'
debug: wipe_path('C:\Documents and Settings\Administrator\Local Settings\Temp')
debug: wipe_path: creating new temporary file
[Errno 2] No such file or directory: 'C:\\Documents and Settings\\Administrator\
\Local Settings\\Temp\\tmpxbvozaPnTOCrWWJM9QCvIzKv0H5uVb-PgeOl4-4slF1NI2WPv1STVz
IrBkpiI88D5pOuaHgpWtm0kX660sprhh5FRtC-fabDX9p-qL3-oO4isMy1FwVRfz2swmNBW-.FEhiFvx
i6VUoSL.TDxwmPMz6d4R.MR6Z3c0B5_WsJXh_sx0mt1_wkHTJwNlLEbbwv6Zh_Y-SOn82hQogie9J9VF
xkRqPIIVJ88y7pJ.kKc4cfS2PkzccAFpneZ5F'
Espaτo em disco recuperado: 0
Arquivos apagados: 0
Erros: 1
==================================

==================================
C:\Documents and Settings\Administrator\My Documents\BleachBit-Portable>bleachbi
t_console.exe --version

BleachBit version 1.7
Copyright (C) 2014 Andrew Ziem. All rights reserved.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>.
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.
==================================

==================================
C:\Documents and Settings\Administrator\My Documents\BleachBit-Portable>bleachbi
t_console.exe --sysinfo
BleachBit version 1.7
GTK version 2.16.6
local_cleaners_dir = C:\Documents and Settings\Administrator\My Documents\cleane
rs
locale_dir = C:\Documents and Settings\Administrator\My Documents\BleachBit-Port
able\share\locale\
options_dir = C:\Documents and Settings\Administrator\My Documents\BleachBit-Por
table
personal_cleaners_dir = C:\Documents and Settings\Administrator\My Documents\Ble
achBit-Portable\cleaners
system_cleaners_dir = C:\Documents and Settings\Administrator\My Documents\Bleac
hBit-Portable\share\cleaners\
locale.getdefaultlocale = ('pt_BR', 'cp1252')
os.getenv('APPDATA') = C:\Documents and Settings\Administrator\Application Data
os.getenv('localappdata') = C:\Documents and Settings\Administrator\Local Settin
gs\Application Data
os.getenv('USERPROFILE') = C:\Documents and Settings\Administrator
os.getenv('ProgramFiles') = C:\Program Files
os.getenv('ProgramW6432') = None
os.getenv('TMP') = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
os.path.expanduser('~') = C:\Documents and Settings\Administrator
platform.win32_ver[1]() = 5.1.2600
platform.platform = Windows-XP-5.1.2600-SP3
sys.argv = ['bleachbit_console.exe', '--sysinfo']
sys.executable = C:\Documents and Settings\Administrator\My Documents\BleachBit-
Portable\bleachbit_console.exe
sys.version = 2.5.4 (r254:67916, Dec 23 2008, 15:10:54) [MSC v.1310 32 bit (Inte
l)]
win32com.shell.shell.IsUserAnAdmin() = True
__file__ = C:\Documents and Settings\Administrator\My Do...

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Revision history for this message
Remy (remybr+ubuntuone) wrote :

Just to complement, i made sure the folder "C:\Documents and Settings\Administrator\Local Settings\Temp" exists and is writable.

Revision history for this message
Andrew Ziem (ahziem1) wrote :

Remy and Duane:

BleachBit 1.7.1 and later contains another fix for wiping free disk space. You can read details in bug #1428467, or you can just download the latest version from here:

https://sourceforge.net/projects/bleachbit/files/bleachbit/1.7.4alpha/

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