[Dell Inspiron 5545] can not boot up by Ubuntu 14.04.1 USB-key.

[Gabriel Zhi Chen]

Dell Inspiron 5545 (CID 201405-15052) on 14.04.1

Steps to reproduce the bug:
1. Plug in USB-key installer on Dell Inspiron 5545.
2. Press F12 to boot option.
3. Focus on 'HDD USB 3.0' in 'LEGACY BOOT' and press 'Enter'.
4. Try to install Ubuntu 14.04.1 and verify the result.

Actual results:
There is only a black screen shown after selected boot from legacy USB key. Waiting for 3 minutes, the desktop could not display. Installation could not be executed.

Expected results:
System should boot up by the USB-key.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1391439

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[penalvch (penalvch)]

Gabriel Zhi Chen, thank you for reporting this and helping make Ubuntu better. Could you please answer the following questions:
+ If you switch to UEFI mode in BIOS, does this change anything?
+ Does the latest release of Ubuntu demonstrate this problem via http://cdimage.ubuntu.com/daily-live/current/ ?

[Gabriel Zhi Chen (gabrielzchen)]

Install Ubuntu12.04.2 on test machine, then upgrade system to 14.04. After upgrade accomplished, reboot system, then it will got hang. There is only a curse on the upper left corner. So this way could not be successful.

[Gabriel Zhi Chen (gabrielzchen)]

Need find another way to fetch necessary logs.

[Po-Hsu Lin (cypressyew)]

Verified with 14.10 Utopic LiveUSB, boot in UEFI mode, it works.
But in Legacy mode, it failed to boot with the following error message:
"Missing parameter in configuration file. Keyword : path" [1]
which could be solved by entering "live" and boot to the live desktop.

We will try to certify this system with 14.04.2

[1] http://askubuntu.com/questions/544414/missing-parameter-in-configuration-file-keyword-path

[Anthony Wong (anthonywong)]

Alex, mind give this HW a look?

[Alex Hung (alexhung)]

I think there is something wrong with Utopic image. I had the same problem on many other systems which doesn't suffer from 14.04.x images. This occurs on both Dell and HP systems.

[Anthony Wong (anthonywong)]

Alex, what problem do you mean exactly?

[Alex Hung (alexhung)]

I met it won't install successfully. It showed it cannot boot.

[Anthony Wong (anthonywong)]

@PHLin
It could be related to this known bug: https://bugs.launchpad.net/ubuntu/+source/usb-creator/+bug/1325801

According to 14.10 release notes (https://wiki.ubuntu.com/UtopicUnicorn/ReleaseNotes#Boot.2C_installation_and_post-install):

Due to changes in syslinux, it is not currently possible to use usb-creator from 14.04 and earlier releases to write USB images for 14.10; we believe that it is also not possible to use usb-creator from a 14.10 system to write USB images for earlier releases. For now the workaround is to use a matching release of Ubuntu to write the images, but we intend to issue updates soon to work around this incompatibility.

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