bluetooth not working on Feisty HP Compaq nw8240

[AlexGenaud]

Binary package hint: bluez-utils

I seem to remember bluetooth working with Dapper and Edgy (memory is fuzzy on that though), however I can not connect to or from my nw8240 laptop with Feisty.

$ hcitool dev
Devices:

$ lsusb
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000

[Onkar Shinde (onkarshinde)]

What bluetooth dongle are you using? Can you please install bluez-gnome, logout and login again and see if you can see a bluetooth icon in panel?

[AlexGenaud (alexgenaud)]

Hi Onkar,

I have internal bluetooth. I have installed bluez-gnome and logged
out. There is nothing new in the notification area (the keyboard goes
lower case, but I've seen that before). However:

$ hcitool dev
Devices:

$ lsusb
Bus 004 Device 002: ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640
USB-2.0 "TetraHub"
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000

Bus 004 Device 002 seems new.

On 9/11/07, Onkar Shinde <email address hidden> wrote:
> What bluetooth dongle are you using? Can you please install bluez-gnome,
> logout and login again and see if you can see a bluetooth icon in panel?
>
> --
> bluetooth not working on Feisty HP Compaq nw8240
> https://bugs.launchpad.net/bugs/138723
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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[Onkar Shinde (onkarshinde)]

Alex,

If you are using internal bluetooh then you should use 'lspci' command and not 'lsusb'. Also check if you have a hardware switch to turn off bluetooth. Often there is only one switch is for both wireless and bluetooth.

[AlexGenaud (alexgenaud)]

Thanks Onkar,

> Also check if you have a hardware switch to turn off
> bluetooth. Often there is only one switch is for both wireless and
> bluetooth.

There is a button above the function keys with blue LED and a wireless
logo and on it, something like this ((|)). This button optionally
toggled wireless and/or bluetooth (configurable) under Windows. While
the LED does not work in Ubuntu (or its dead, but I doubt it) I can
certainly connect and disconnect eth1 wireless with a button press.
But this does not seem to have an effect on bluetooth.

I do not seem to have any indication that bluetooth exists in Nautilus
nor the panel. I've just set the System>Preferences>Bluetooth
Preferences>Always display icon, and do see the bluetooth icon, but
that's not terribly interesting.

$ lspci

00:00.0 Host bridge: Intel Corporation Mobile 915GM/PM/GMS/910GML
Express Processor to DRAM Controller (rev 03)
00:01.0 PCI bridge: Intel Corporation Mobile 915GM/PM Express PCI
Express Root Port (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6
Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6
Family) PCI Express Port 2 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6
Family) USB UHCI #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6
Family) USB UHCI #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6
Family) USB UHCI #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6
Family) USB2 EHCI Controller (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev d3)
00:1e.2 Multimedia audio controller: Intel Corporation
82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 03)
00:1e.3 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family)
AC'97 Modem Controller (rev 03)
00:1f.0 ISA bridge: Intel Corporation 82801FBM (ICH6M) LPC Interface
Bridge (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6
Family) IDE Controller (rev 03)
01:00.0 VGA compatible controller: ATI Technologies Inc Radeon
Mobility X700 (PCIE)
02:04.0 Network controller: Intel Corporation PRO/Wireless 2200BG
Network Connection (rev 05)
02:06.0 CardBus bridge: Texas Instruments PCIxx21/x515 Cardbus Controller
02:06.2 FireWire (IEEE 1394): Texas Instruments OHCI Compliant IEEE
1394 Host Controller
02:06.3 Mass storage controller: Texas Instruments PCIxx21 Integrated
FlashMedia Controller
02:06.4 Generic system peripheral [0805]: Texas Instruments
PCI6411/6421/6611/6621/7411/7421/7611/7621 Secure Digital Controller
02:06.5 Communication controller: Texas Instruments
PCI6411/6421/6611/6621/7411/7421/7611/7621 Smart Card Controller
10:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5751M
Gigabit Ethernet PCI Express (rev 11)

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[AlexGenaud (alexgenaud)]

FYI: I've upgraded to Hardy (over Gutsy, not clean) and bluetooth continues to not work. The output of lspci is the same as above. The wireless/bluetooth button does toggle wireless, but does not seem to help bluetooth. System > Preferences > Bluetooth (Preferences) ... I've turned all four services on (Running) and checked all General settings.

[Daniel T Chen (crimsun)]

Please attempt to reproduce the symptom in tomorrow's daily-live (desktop) image for 8.10.

[AlexGenaud (alexgenaud)]

I wouldn't mind. I've already installed the beta, can I get the changeset via apt-get? What output would you like to see?

[Dimitrios Symeonidis (azimout)]

 Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[Aramil (aramilz)]

I can confirm the bug for a Toshiba Satellite P105-S9722.Here is my lspci output :

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:01.0 PCI bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express PCI Express Root Port (rev 03)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 02)
00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02)
01:00.0 VGA compatible controller: nVidia Corporation GeForce Go 7900 GS (rev a1)
02:00.0 Ethernet controller: Intel Corporation 82573L Gigabit Ethernet Controller
03:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection (rev 02)
0a:04.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
0a:04.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller
0a:04.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
0a:04.3 SD Host controller: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller

I am running Ubuntu 9.04

[dharmo (njsmithson)]

try https://help.ubuntu.com/community/BluetoothSetup

2009/9/19 Aramil <email address hidden>

> I can confirm the bug for a Toshiba Satellite P105-S9722.Here is my
> lspci output :
>
> 00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and
> 945GT Express Memory Controller Hub (rev 03)
> 00:01.0 PCI bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and
> 945GT Express PCI Express Root Port (rev 03)
> 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High
> Definition Audio Controller (rev 02)
> 00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port
> 1 (rev 02)
> 00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port
> 2 (rev 02)
> 00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port
> 3 (rev 02)
> 00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> Controller #1 (rev 02)
> 00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> Controller #2 (rev 02)
> 00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> Controller #3 (rev 02)
> 00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI
> Controller #4 (rev 02)
> 00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI
> Controller (rev 02)
> 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
> 00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface
> Bridge (rev 02)
> 00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA
> IDE Controller (rev 02)
> 00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev
> 02)
> 01:00.0 VGA compatible controller: nVidia Corporation GeForce Go 7900 GS
> (rev a1)
> 02:00.0 Ethernet controller: Intel Corporation 82573L Gigabit Ethernet
> Controller
> 03:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan]
> Network Connection (rev 02)
> 0a:04.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
> 0a:04.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE
> 1394 Host Controller
> 0a:04.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card
> Reader (SD/MMC/MS/MS PRO/xD)
> 0a:04.3 SD Host controller: Texas Instruments PCIxx12 SDA Standard
> Compliant SD Host Controller
>
>
> I am running Ubuntu 9.04
>
> --
> bluetooth not working on Feisty HP Compaq nw8240
> https://bugs.launchpad.net/bugs/138723
> You received this bug notification because you are a member of
> Bluetooth, which is subscribed to bluez-utils in ubuntu.
>
> --
> Ubuntu-bluetooth mailing list
> <email address hidden>
> Modify settings or unsubscribe at:
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-bluetooth
>

[Rhys Thomas (e-rhys-thomas)]

Still having this problem with my internal bluetooth card on a fresh install on Karmic on a hp compaq nc6000.
laptop spec here:
I cant find any info on the actual name of the hardware on the hp site, but I can vaguely remember it being referred to as 'Bluetooth by HP' on XP. But that was a very long time ago. I'll take out the card later and have a look and see If I can get the actual name.
Anyway lspci gives nothing of value and so obviouly '$ hcitool dev' just returns the blank 'Devices: '.

[Launchpad Janitor (janitor)]

[Expired for bluez-utils (Ubuntu) because there has been no activity for 60 days.]