System Hangs when power cable is attached

Bug #1382626 reported by navderm
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

The system has been hanging as soon as I turn on the computer. It took me a while to figure out that the system runs on battery (its a laptop) but as soon as I attach power again, it hangs.

1.
Ubuntu 3.13.0-37.64-generic 3.13.11.7

2. (file attached)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: neeraj 2276 F.... pulseaudio
 /dev/snd/controlC0: neeraj 2276 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Oct 17 12:58:53 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=09e6ec18-f28f-4bd6-b712-c137ff7c83df
MachineType: System76, Inc. Galago UltraPro
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic root=UUID=d954525a-d81a-4a3b-93ac-500f3a7a0069 ro i915.disable_power_well=0 quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-37-generic N/A
 linux-backports-modules-3.13.0-37-generic N/A
 linux-firmware 1.127.7
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/12/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W740SU
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/12/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: Galago UltraPro
dmi.product.version: galu1
dmi.sys.vendor: System76, Inc.

Revision history for this message
navderm (navderm) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc1-utopic/

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Revision history for this message
navderm (navderm) wrote : Re: [Bug 1382626] Re: System Hangs when power cable is attached
Download full text (3.3 KiB)

Sure ! Will do !
On Oct 21, 2014 9:56 AM, "Joseph Salisbury" <email address hidden>
wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.18 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc1-utopic/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1382626
>
> Title:
> System Hangs when power cable is attached
>
> Status in "linux" package in Ubuntu:
> Incomplete
>
> Bug description:
> The system has been hanging as soon as I turn on the computer. It took
> me a while to figure out that the system runs on battery (its a
> laptop) but as soon as I attach power again, it hangs.
>
>
> 1.
> Ubuntu 3.13.0-37.64-generic 3.13.11.7
>
> 2. (file attached)
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: linux-image-3.13.0-37-generic 3.13.0-37.64
> ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
> Uname: Linux 3.13.0-37-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: neeraj 2276 F.... pulseaudio
> /dev/snd/controlC0: neeraj 2276 F.... pulseaudio
> CurrentDesktop: Unity
> Date: Fri Oct 17 12:58:53 2014
> EcryptfsInUse: Yes
> HibernationDevice: RESUME=UUID=09e6ec18-f28f-4bd6-b712-c137ff7c83df
> MachineType: System76, Inc. Galago UltraPro
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic
> root=UUID=d954525a-d81a-4a3b-93ac-500f3a7a0069 ro i915.disable_power_well=0
> quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-3.13.0-37-generic N/A
> linux-backports-modules-3.13.0-37-generic N/A
> linux-firmware 1.127.7
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 12/12/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 4.6.5
> dmi.board.asset.tag: Tag 12345
> dmi.board.name: W740SU
> dmi.board.vendor: Notebook
> dmi.board.version: Not Applicable
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 9
> dmi.chassis.vendor: Notebook
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/12/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
> dmi.product.name: Galago Ultra...

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Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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