sane_start: Invalid argument on Brother DCP-8155DN scanner

Bug #1380414 reported by Linda
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
sane-backends (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The scanner works with an older Debian laptop, but not the newer Ubuntu 14.04 64-bit laptop.

Output of scanimage -L:
device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner

Output of scanimage -T:
scanimage: rounded value of br-x from 215.9 to 215.88
scanimage: rounded value of br-y from 355.6 to 355.567
scanimage: sane_start: Invalid argument

gscan2pdf doesn't work either, gives "invalid argument".

The scanner is connected in the USB 2.0 port.

I added the following line to /lib/udev/rules.d/40-libsane.rules :
ATTRS{idVendor}=="04f9", ATTRS{idProduct}=="0293", ENV{libsane_matched}="yes"

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: libsane 1.0.23-3ubuntu3.1 [modified: lib/udev/rules.d/40-libsane.rules]
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Oct 12 14:33:59 2014
SourcePackage: sane-backends
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174

Revision history for this message
Linda (elindarie) wrote :
Revision history for this message
Linda (elindarie) wrote :

this file is generated by gscan2pdf as /home/user/.gscan2pdf

(I renamed it because the file uploaded in this bug webpage couldn't see it)

description: updated
penalvch (penalvch)
description: updated
Changed in sane-backends (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
penalvch (penalvch) wrote :

Linda, thank you for reporting this and helping make Ubuntu better. For regression testing purposes, could you please test for this in Precise via http://releases.ubuntu.com/precise/ and advise to the results?

Revision history for this message
Linda (elindarie) wrote : Re: [Bug 1380414] Re: sane_start: Invalid argument on Brother DCP-8155DN scanner

Hi Christopher,

Thank you for your email. I'm sorry, I'm afraid of messing up my
computer, which I use for work. My regrets.

If there is some way to put debug statements into some code for Ubuntu
14.04, and print the results, I would be glad to do that.

Linda

On Sun, Oct 12, 2014 at 4:46 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Linda, thank you for reporting this and helping make Ubuntu better. For
> regression testing purposes, could you please test for this in Precise
> via http://releases.ubuntu.com/precise/ and advise to the results?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1380414
>
> Title:
> sane_start: Invalid argument on Brother DCP-8155DN scanner
>
> Status in “sane-backends” package in Ubuntu:
> Incomplete
>
> Bug description:
> The scanner works with an older Debian laptop, but not the newer
> Ubuntu 14.04 64-bit laptop.
>
> Output of scanimage -L:
> device `brother4:bus2;dev1' is a Brother DCP-8155DN USB scanner
>
> Output of scanimage -T:
> scanimage: rounded value of br-x from 215.9 to 215.88
> scanimage: rounded value of br-y from 355.6 to 355.567
> scanimage: sane_start: Invalid argument
>
> gscan2pdf doesn't work either, gives "invalid argument".
>
> The scanner is connected in the USB 2.0 port.
>
> I added the following line to /lib/udev/rules.d/40-libsane.rules :
> ATTRS{idVendor}=="04f9", ATTRS{idProduct}=="0293",
> ENV{libsane_matched}="yes"
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: libsane 1.0.23-3ubuntu3.1 [modified:
> lib/udev/rules.d/40-libsane.rules]
> ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
> Uname: Linux 3.13.0-37-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.5
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Sun Oct 12 14:33:59 2014
> SourcePackage: sane-backends
> UpgradeStatus: No upgrade log present (probably fresh install)
> mtime.conffile..etc.sane.d.dll.conf: 2014-07-23T19:02:13.379174
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1380414/+subscriptions
>

Revision history for this message
Linda (elindarie) wrote :

> could you please test for this in Precise?

How? Are you asking if I will install an earlier version of Ubuntu on a USB flash drive?

Revision history for this message
penalvch (penalvch) wrote :

Linda, live environment would be fine.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for sane-backends (Ubuntu) because there has been no activity for 60 days.]

Changed in sane-backends (Ubuntu):
status: Incomplete → Expired
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