[HP Mini 1030NR PC] Will not resume from suspend

Bug #1369363 reported by Mark Shryock
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When closing lid or sliding power button, the device goes into suspend mode When opening lid or sliding power button from suspend mode, the power and wireless lights come back on, the screen stays blank. I am using 14.04.01 LTS.
---
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mark 2095 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=22830973-616b-471d-90ab-bc7661d6ad64
InstallationDate: Installed on 2013-05-07 (496 days ago)
InstallationMedia: Ubuntu 10.04.4 LTS "Lucid Lynx" - Release i386 (20120214.2)
MachineType: Hewlett-Packard HP Mini
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=6ae6cda4-eeba-4f1d-889e-b2e188218e74 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-35-generic N/A
 linux-backports-modules-3.13.0-35-generic N/A
 linux-firmware 1.127.5
Tags: trusty
Uname: Linux 3.13.0-35-generic i686
UpgradeStatus: Upgraded to trusty on 2014-08-24 (21 days ago)
UserGroups: adm admin cdrom dialout lpadmin nopasswdlogin plugdev sambashare
_MarkForUpload: True
dmi.bios.date: 04/30/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 361A0 Ver. F.16
dmi.board.name: 361A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 02.12
dmi.chassis.asset.tag: CNU910843J
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr361A0Ver.F.16:bd04/30/2010:svnHewlett-Packard:pnHPMini:pvrF.10:rvnHewlett-Packard:rn361A:rvrKBCVersion02.12:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Mini
dmi.product.version: F.10
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1369363

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Mark Shryock (mashryock) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
Mark Shryock (mashryock) wrote : BootDmesg.txt

apport information

Revision history for this message
Mark Shryock (mashryock) wrote : CRDA.txt

apport information

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Mark Shryock (mashryock) wrote : CurrentDmesg.txt

apport information

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Mark Shryock (mashryock) wrote : IwConfig.txt

apport information

Revision history for this message
Mark Shryock (mashryock) wrote : Lspci.txt

apport information

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Mark Shryock (mashryock) wrote : Lsusb.txt

apport information

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Mark Shryock (mashryock) wrote : ProcCpuinfo.txt

apport information

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Mark Shryock (mashryock) wrote : ProcEnviron.txt

apport information

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Mark Shryock (mashryock) wrote : ProcInterrupts.txt

apport information

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Mark Shryock (mashryock) wrote : ProcModules.txt

apport information

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Mark Shryock (mashryock) wrote : PulseList.txt

apport information

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Mark Shryock (mashryock) wrote : RfKill.txt

apport information

Revision history for this message
Mark Shryock (mashryock) wrote : UdevDb.txt

apport information

Revision history for this message
Mark Shryock (mashryock) wrote : UdevLog.txt

apport information

Revision history for this message
Mark Shryock (mashryock) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: HP Mini will not resume from suspend 14.04

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-rc5-utopic/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: needs-full-computer-model
Mark Shryock (mashryock)
tags: added: kernel-bug-exists-upstream
Revision history for this message
Mark Shryock (mashryock) wrote :

Full model is HP Mini 1000, Model# 1030NR

penalvch (penalvch)
tags: added: bios-outdated-f.24
removed: needs-full-computer-model
tags: added: latest-bios-f.16
removed: bios-outdated-f.24
summary: - HP Mini will not resume from suspend 14.04
+ [HP Mini 1030NR PC] Will not resume from suspend
Revision history for this message
Mark Shryock (mashryock) wrote :

Christopher, before upgrading I was on 12.04 and it worked fine. I was able to close the lid and have the device hibernate. When I opened the lid the desktop would come back and I could continue working.

Thanks,

Revision history for this message
Mark Shryock (mashryock) wrote :

Kernel series 3.2 I was able to close the lid and suspend, then come back successfully.

Revision history for this message
penalvch (penalvch) wrote :

Mark Shryock, the next step is to fully commit bisect the kernel in order to identify the offending commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

tags: added: needs-bisect regression-release
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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