thermald fails to start on AMD Phenom(tm) II X4 945 Processor

[Timothy G. Rundle]

after updating to version 1.3-4, thermald now exits with message:

Thermal DTS or hwmon: No Zones present Need to configure manually
config product uuid [ExampleUUID] match with [E0E241EC-8DFE-D511-BCA0-00248CC202C3]
config product name [*] match with [SystemProductName]
Product Name matched [wildcard]
Look for Zone [SKIN]
Added zone index:0
XML zone: invalid sensor type TSKN
Zone update failed: unable to bind
No Thermal Zones found
No thermal sensors found
THD engine start failed:

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: thermald 1.3-4
ProcVersionSignature: Ubuntu 3.16.0-14.20-generic 3.16.2
Uname: Linux 3.16.0-14-generic x86_64
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Sep 10 17:39:15 2014
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: thermald
UpgradeStatus: Upgraded to utopic on 2014-06-03 (99 days ago)

[Colin Ian King (colin-king)]

@Srinivas,

From a previous bug report (bug 1366541) relating to this AMD based system, the discussion was:

"On Wed, 2014-09-10 at 17:33 +0000, Colin Ian King wrote:
> @Srinivas, I don't have any modern AMD kit. What kind of sensor
> information do you require on the AMD platform?
>
Since sensors program able to find it, there are sensors. I don't know
if this program also prints location of those sensors in sysfs.

Thanks,
Srinivas"

strace of sensors shows the following hwmon files are being successfully opened:

/sys/class/hwmon/hwmon0/fan1_input
/sys/class/hwmon/hwmon0/fan1_label
/sys/class/hwmon/hwmon0/fan1_max
/sys/class/hwmon/hwmon0/fan1_min

/sys/class/hwmon/hwmon0/fan2_input
/sys/class/hwmon/hwmon0/fan2_label
/sys/class/hwmon/hwmon0/fan2_max
/sys/class/hwmon/hwmon0/fan2_min

/sys/class/hwmon/hwmon0/fan3_input
/sys/class/hwmon/hwmon0/fan3_label
/sys/class/hwmon/hwmon0/fan3_max
/sys/class/hwmon/hwmon0/fan3_min

/sys/class/hwmon/hwmon0/in0_input
/sys/class/hwmon/hwmon0/in0_label
/sys/class/hwmon/hwmon0/in0_max
/sys/class/hwmon/hwmon0/in0_min

/sys/class/hwmon/hwmon0/in1_input
/sys/class/hwmon/hwmon0/in1_label
/sys/class/hwmon/hwmon0/in1_max
/sys/class/hwmon/hwmon0/in1_min

/sys/class/hwmon/hwmon0/in2_input
/sys/class/hwmon/hwmon0/in2_label
/sys/class/hwmon/hwmon0/in2_max
/sys/class/hwmon/hwmon0/in2_min

/sys/class/hwmon/hwmon0/in3_input
/sys/class/hwmon/hwmon0/in3_label
/sys/class/hwmon/hwmon0/in3_max
/sys/class/hwmon/hwmon0/in3_min

/sys/class/hwmon/hwmon0/name
/sys/class/hwmon/hwmon0/temp1_crit
/sys/class/hwmon/hwmon0/temp1_input
/sys/class/hwmon/hwmon0/temp1_label
/sys/class/hwmon/hwmon0/temp1_max

/sys/class/hwmon/hwmon0/temp2_crit
/sys/class/hwmon/hwmon0/temp2_input
/sys/class/hwmon/hwmon0/temp2_label
/sys/class/hwmon/hwmon0/temp2_max

/sys/class/hwmon/hwmon1/device/name
/sys/class/hwmon/hwmon1/device/temp1_crit_hyst
/sys/class/hwmon/hwmon1/device/temp1_crit
/sys/class/hwmon/hwmon1/device/temp1_input
/sys/class/hwmon/hwmon1/device/temp1_max

/sys/class/hwmon/hwmon2/name
/sys/class/hwmon/hwmon2/temp1_crit_hyst
/sys/class/hwmon/hwmon2/temp1_crit
/sys/class/hwmon/hwmon2/temp1_input

[Srinivas Pandruvada (srinivas-pandruvada)]

I have attached a thermal-conf.xml. Please copy this to your thermal-conf.xml.
You can search the path for thermal-conf.xml in your installation.
May be in /usr/local/etc/thermald/ or /usr/etc/thermald/

Run thermald from command line with --loglevel=debug

I looked at the driver code, the current name and labels it is getting from ACPI, so may change. Till we have many sample configurations, we can use the thermal-conf.xml for this platform.

[Srinivas Pandruvada (srinivas-pandruvada)]

There was a bug in the previous thermal-conf.xml, so adding attachment again.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[N1ck 7h0m4d4k15 (nicktux)]

I have an "AMD Athlon(tm) II X4 640 Processor" and I'm affected by this bug as well.

But have a look at cpuinfo, maybe this problem is related to CPU capabilities ? (I'm not sure).

[N1ck 7h0m4d4k15 (nicktux)]

Also I have run thermald with your .xml file and --loglevel=debug and the matched UUID, but I can't see any success.

[N1ck 7h0m4d4k15 (nicktux)]

@Srinivas Pandruvada

Apparently, above failure was my mistake, because I didn't change properly the .xml file. I needed to change the PATH as well, from

/sys/class/hwmon/hwmon0/temp1_input

to

/sys/class/hwmon/hwmon0/device/temp1_input

Your .xml configuration works as expected.

Thank you.

[Timothy G. Rundle (tgrundle)]

Srinivas,

I was able to start thermald and run without issue for over an hour. Attached is the log.

[Colin Ian King (colin-king)]

Is this still an issue, or can we close this bug now?

[Timothy G. Rundle (tgrundle)]

I am no longer experiencing the issue so I think it can be closed.

On Wed, Jul 22, 2015 at 4:25 PM Colin Ian King <email address hidden>
wrote:

> Is this still an issue, or can we close this bug now?
>
> ** Changed in: thermald (Ubuntu)
> Status: Confirmed => Incomplete
>
> ** Changed in: thermald (Ubuntu)
> Assignee: (unassigned) => Colin Ian King (colin-king)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1367946
>
> Title:
> thermald fails to start on AMD Phenom(tm) II X4 945 Processor
>
> Status in thermald package in Ubuntu:
> Incomplete
>
> Bug description:
> after updating to version 1.3-4, thermald now exits with message:
>
> Thermal DTS or hwmon: No Zones present Need to configure manually
> config product uuid [ExampleUUID] match with
> [E0E241EC-8DFE-D511-BCA0-00248CC202C3]
> config product name [*] match with [SystemProductName]
> Product Name matched [wildcard]
> Look for Zone [SKIN]
> Added zone index:0
> XML zone: invalid sensor type TSKN
> Zone update failed: unable to bind
> No Thermal Zones found
> No thermal sensors found
> THD engine start failed:
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.10
> Package: thermald 1.3-4
> ProcVersionSignature: Ubuntu 3.16.0-14.20-generic 3.16.2
> Uname: Linux 3.16.0-14-generic x86_64
> ApportVersion: 2.14.7-0ubuntu2
> Architecture: amd64
> CurrentDesktop: Unity
> Date: Wed Sep 10 17:39:15 2014
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: thermald
> UpgradeStatus: Upgraded to utopic on 2014-06-03 (99 days ago)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/thermald/+bug/1367946/+subscriptions
>

[Srinivas Pandruvada (srinivas-pandruvada)]

With the manual configuration, thermald can work on AMD platform. So I think this can be closed.

[David Oxland (doxland)]

This is an AMD board fitted in Lenovo H-535, An AMD A10 I believe,
Do not know how to do a manual configuration.

[Colin Ian King (colin-king)]

@Srinivas,

are there any concise notes for users on how to manually configurations thermald? To my knowledge there is just:

man thermal-conf.xml

[Srinivas Pandruvada (srinivas-pandruvada)]

On 09/07/2015 07:32 AM, Colin Ian King wrote:
> @Srinivas,
>
> are there any concise notes for users on how to manually configurations
> thermald? To my knowledge there is just:
>
> man thermal-conf.xml
Yes. There is one bugzilla, which was closed last year had example
config for one AMD platform.
Thanks,
Srinivas
>

[Colin Ian King (colin-king)]

I've tried searching for that, but can't find it. Any other clues?

[Colin Ian King (colin-king)]

@David,

Is this problem still an issue? If so, I did try out thermald on an AMD device and wrote some notes on how to configure thermald manually on my blog: http://smackerelofopinion.blogspot.co.uk/2015/09/tweaking-thermald-configuration-file.html

There are also some brief how to notes on https://wiki.ubuntu.com/Kernel/PowerManagement/ThermalIssues

Perhaps that will be a useful starting point. Let me know if this helps or not. If I've not heard anything in 6 weeks I will then close this bug.