Blank DVD reporting 2.0 Kb capacity

[KeithH]

Using Ubuntu 14.4LTS on AMD 64 HP Pavilion g7 laptop. Tried to burn a new 14.04.1-desktop-amd64 .iso image using startup disk creator. Put blank DVD in drive and get report that it is already mounted. Two DVD icons are showen on task bar at left side of screen. Displaying DVD info get report that DVD size is 2.0Kb. Unable to select DVD drive to burn image.

[Martin Pitt (pitti)]

Can you please give me the output of

  sudo /lib/udev/cdrom_id --debug /dev/sr0

while the blank DVD is in the drive?

[LeStrata (thomas-adelhardt)]

Got same error, but I dont get two icons on left side, output:

probing: '/dev/sr0'
INQUIRY: [TSSTcorp][CDDVDW SH-224BB ][SB00]
current profile 0x11
profile 0x11 media_dvd_r
GET CONFIGURATION: size of features buffer 0x016c
GET CONFIGURATION: size of features buffer 0x016c
GET CONFIGURATION: feature 'profiles', with 14 entries
profile 0x15 <ignored>
profile 0x16 <ignored>
profile 0x2b dvd_plus_r_dl
profile 0x1b dvd_plus_r
profile 0x1a dvd_plus_rw
profile 0x14 dvd_rw
profile 0x13 dvd_rw
profile 0x12 dvd_ram
profile 0x11 <ignored>
profile 0x10 dvd_rom
profile 0x0a cd_rw
profile 0x09 cd_r
profile 0x08 cd_rom
profile 0x02 <ignored>
GET CONFIGURATION: feature 0x0001 <ignored>, with 0x08 bytes
GET CONFIGURATION: feature 0x0002 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0003 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0004 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0010 <ignored>, with 0x08 bytes
GET CONFIGURATION: feature 0x001d <ignored>, with 0x00 bytes
GET CONFIGURATION: feature 0x001e <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x001f <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0020 <ignored>, with 0x0c bytes
GET CONFIGURATION: feature 0x0021 <ignored>, with 0x08 bytes
GET CONFIGURATION: feature 0x0023 <ignored>, with 0x08 bytes
GET CONFIGURATION: feature 0x0024 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0026 <ignored>, with 0x00 bytes
GET CONFIGURATION: feature 0x0027 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x002a <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x002b <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x002c <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x002d <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x002e <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x002f <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0033 <ignored>, with 0x08 bytes
GET CONFIGURATION: feature 0x0037 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x003b <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0100 <ignored>, with 0x00 bytes
GET CONFIGURATION: feature 0x0101 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0103 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0104 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0105 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0106 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0107 <ignored>, with 0x04 bytes
GET CONFIGURATION: feature 0x0108 <ignored>, with 0x10 bytes
GET CONFIGURATION: feature 0x010a <ignored>, with 0x0c bytes
READ TOC failed with SK=5h/ASC=24h/ACQ=00h
disk type 00
hardware reported media status: blank
ID_CDROM=1
ID_CDROM_CD=1
ID_CDROM_CD_R=1
ID_CDROM_CD_RW=1
ID_CDROM_DVD=1
ID_CDROM_DVD_R=1
ID_CDROM_DVD_RW=1
ID_CDROM_DVD_RAM=1
ID_CDROM_DVD_PLUS_R=1
ID_CDROM_DVD_PLUS_RW=1
ID_CDROM_DVD_PLUS_R_DL=1
ID_CDROM_MRW=1
ID_CDROM_MRW_W=1
ID_CDROM_MEDIA=1
ID_CDROM_MEDIA_DVD_R=1
ID_CDROM_MEDIA_STATE=blank
ID_CDROM_MEDIA_SESSION_NEXT=1
ID_CDROM_MEDIA_SESSION_COUNT=1
ID_CDROM_MEDIA_TRACK_COUNT=1

[Martin Pitt (pitti)]

Oh, you said that you have two icons; presumably the other one is from a previously mounted DVD? Perhaps you ejected one using the eject button on the drive? On 14.04 that would not automatically clean up the mounts (bug 1281110). Does that also happen with the same DVD right after a clean boot?

[KeithH (cacoast)]

What ever the problem was, it is now fixed. Must have been fixed in one of the updates that were installed since the problem was reported.

-----Original Message-----
From: Martin Pitt <email address hidden>
To: cacoast <email address hidden>
Sent: Sun, Feb 1, 2015 1:40 pm
Subject: [Bug 1357749] Re: Blank DVD reporting 2.0 Kb capacity

Oh, you said that you have two icons; presumably the other one is from a
previously mounted DVD? Perhaps you ejected one using the eject button
on the drive? On 14.04 that would not automatically clean up the mounts
(bug 1281110). Does that also happen with the same DVD right after a
clean boot?

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1357749

Title:
  Blank DVD reporting 2.0 Kb capacity

Status in systemd package in Ubuntu:
  Incomplete

Bug description:
  Using Ubuntu 14.4LTS on AMD 64 HP Pavilion g7 laptop. Tried to burn a
  new 14.04.1-desktop-amd64 .iso image using startup disk creator. Put
  blank DVD in drive and get report that it is already mounted. Two DVD
  icons are showen on task bar at left side of screen. Displaying DVD
  info get report that DVD size is 2.0Kb. Unable to select DVD drive to
  burn image.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1357749/+subscriptions

[LeStrata (thomas-adelhardt)]

Hi Martin,

Well, i have just shut off the pc, and put a blank dvd in the drive.

Same error.

When hovering over the icons it says "Blank DVD-R Disc" at both icons.

Btw. Brasero Disk Burner, works fine and reports 4,7 GB of free space on
DVD.
(See attached screenshot.)

I ejected the Blank DVD by right-clicking on one of the icons.
And replaced it with a other dvd, same error message pop up.
But this time only one dvd icon, appered this time.
(See attached screenshot.)

Thomas

2015-02-01 22:31 GMT+01:00 Martin Pitt <email address hidden>:

> Oh, you said that you have two icons; presumably the other one is from a
> previously mounted DVD? Perhaps you ejected one using the eject button
> on the drive? On 14.04 that would not automatically clean up the mounts
> (bug 1281110). Does that also happen with the same DVD right after a
> clean boot?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1357749
>
> Title:
> Blank DVD reporting 2.0 Kb capacity
>
> Status in systemd package in Ubuntu:
> Incomplete
>
> Bug description:
> Using Ubuntu 14.4LTS on AMD 64 HP Pavilion g7 laptop. Tried to burn a
> new 14.04.1-desktop-amd64 .iso image using startup disk creator. Put
> blank DVD in drive and get report that it is already mounted. Two DVD
> icons are showen on task bar at left side of screen. Displaying DVD
> info get report that DVD size is 2.0Kb. Unable to select DVD drive to
> burn image.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1357749/+subscriptions
>

[LeStrata (thomas-adelhardt)]

I still get the error.

2015-02-01 22:53 GMT+01:00 KeithH <email address hidden>:

> What ever the problem was, it is now fixed. Must have been fixed in one
> of the updates that were installed since the problem was reported.
>
>
>
>
> -----Original Message-----
> From: Martin Pitt <email address hidden>
> To: cacoast <email address hidden>
> Sent: Sun, Feb 1, 2015 1:40 pm
> Subject: [Bug 1357749] Re: Blank DVD reporting 2.0 Kb capacity
>
>
> Oh, you said that you have two icons; presumably the other one is from a
> previously mounted DVD? Perhaps you ejected one using the eject button
> on the drive? On 14.04 that would not automatically clean up the mounts
> (bug 1281110). Does that also happen with the same DVD right after a
> clean boot?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1357749
>
> Title:
> Blank DVD reporting 2.0 Kb capacity
>
> Status in systemd package in Ubuntu:
> Incomplete
>
> Bug description:
> Using Ubuntu 14.4LTS on AMD 64 HP Pavilion g7 laptop. Tried to burn a
> new 14.04.1-desktop-amd64 .iso image using startup disk creator. Put
> blank DVD in drive and get report that it is already mounted. Two DVD
> icons are showen on task bar at left side of screen. Displaying DVD
> info get report that DVD size is 2.0Kb. Unable to select DVD drive to
> burn image.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1357749/+subscriptions
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1357749
>
> Title:
> Blank DVD reporting 2.0 Kb capacity
>
> Status in systemd package in Ubuntu:
> Incomplete
>
> Bug description:
> Using Ubuntu 14.4LTS on AMD 64 HP Pavilion g7 laptop. Tried to burn a
> new 14.04.1-desktop-amd64 .iso image using startup disk creator. Put
> blank DVD in drive and get report that it is already mounted. Two DVD
> icons are showen on task bar at left side of screen. Displaying DVD
> info get report that DVD size is 2.0Kb. Unable to select DVD drive to
> burn image.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1357749/+subscriptions
>

[Martin Pitt (pitti)]

Thanks for reporting back. I blame this on bug 1281110 then, which is the most likely cause for this.

[Martin Pitt (pitti)]

OK, unduplicating then. As cdrom_id is okay, I'm moving this one level up so far. When that happens, can you please copy&paste the output of "udisksctl info -b /dev/sr0" here? Thanks!

[LeStrata (thomas-adelhardt)]

output of "udisksctl info -b /dev/sr0"
/org/freedesktop/UDisks2/block_devices/sr0:
  org.freedesktop.UDisks2.Block:
    Configuration: []
    CryptoBackingDevice: '/'
    Device: /dev/sr0
    DeviceNumber: 2816
    Drive: '/org/freedesktop/UDisks2/drives/TSSTcorp_CDDVDW_SH_224BB_R8WS6GBCA012JF'
    HintAuto: true
    HintIconName:
    HintIgnore: false
    HintName:
    HintPartitionable: false
    HintSymbolicIconName:
    HintSystem: false
    Id: by-label-Ubuntu\x2014.04.1\x20LTS\x20i386
    IdLabel: Ubuntu 14.04.1 LTS i386
    IdType: iso9660
    IdUUID:
    IdUsage: filesystem
    IdVersion:
    MDRaid: '/'
    MDRaidMember: '/'
    PreferredDevice: /dev/sr0
    ReadOnly: true
    Size: 1034944512
    Symlinks: /dev/cdrom
                                /dev/disk/by-id/ata-TSSTcorp_CDDVDW_SH-224BB_R8WS6GBCA012JF
                                /dev/disk/by-label/Ubuntu\x2014.04.1\x20LTS\x20i386
  org.freedesktop.UDisks2.Filesystem:
    MountPoints: /media/thomas/Ubuntu 14.04.1 LTS i386

[Martin Pitt (pitti)]

Thanks. So this is a bug in usb-creator. Note that this is really just cosmetical, because usb-creator is not meant to work with DVDs anyway as far as I know.