System tray icons for Owncloud, Insync and Dropbox disapear after reboot

[Jonas Karlsson]

I have used 3 clients for file synchronization: Owncloud Client, Dropbox and Insync. Apparently the bug applies to all of the applications.

Within the last 2-3 months the icons for the the applications have started to disappear from the system tray after a reboot. The icons doesn't reappear when (re)launching the applications from dash or terminal. However if I run "killall owncloud; owncloud" the icon for owncloud (re)appears. The icons for Dropbox and Insync also (re)appears when using "killall" before launching.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity 7.2.2+14.04.20140714-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Aug 16 11:33:31 2014
DistUpgraded: 2014-02-21 20:58:31,099 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:060a]
InstallationDate: Installed on 2014-01-15 (212 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. XPS13 9333
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=0a466d6e-f0bc-4c34-bcc1-9649cb723803 ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: Upgraded to trusty on 2014-02-21 (175 days ago)
dmi.bios.date: 12/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.54-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.2.2-0intel1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.2.2-0intel1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.911-0intel1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sat Aug 16 09:12:00 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4933
 vendor CMN
xserver.version: 2:1.15.1-0ubuntu2

[Andrea Azzarone (azzar1)]

Your system is full updated? Because it looks like bug #1310200

[Jonas Karlsson (minipost)]

Hi Andrea,
Yes it should be. I just tried to mark pre-released updates under
"Software and Updates" and did a upgrade. When I login after reboot
the problem persist. Insync is giving me the notification "It seems
that another insync app is currently running. Will quit now."

Best regards

Jonas

On Wed, Sep 10, 2014 at 7:36 PM, Andrea Azzarone
<email address hidden> wrote:
> Your system is full updated? Because it looks like bug #1310200
>
> ** Changed in: unity
> Status: New => Incomplete
>
> ** Changed in: unity (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1357681
>
> Title:
> System tray icons for Owncloud, Insync and Dropbox disapear after
> reboot
>
> Status in Unity:
> Incomplete
> Status in “unity” package in Ubuntu:
> Incomplete
>
> Bug description:
> I have used 3 clients for file synchronization: Owncloud Client,
> Dropbox and Insync. Apparently the bug applies to all of the
> applications.
>
> Within the last 2-3 months the icons for the the applications have
> started to disappear from the system tray after a reboot. The icons
> doesn't reappear when (re)launching the applications from dash or
> terminal. However if I run "killall owncloud; owncloud" the icon for
> owncloud (re)appears. The icons for Dropbox and Insync also
> (re)appears when using "killall" before launching.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: unity 7.2.2+14.04.20140714-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
> Uname: Linux 3.13.0-34-generic x86_64
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.3
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Sat Aug 16 11:33:31 2014
> DistUpgraded: 2014-02-21 20:58:31,099 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> GraphicsCard:
> Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
> Subsystem: Dell Device [1028:060a]
> InstallationDate: Installed on 2014-01-15 (212 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
> MachineType: Dell Inc. XPS13 9333
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=0a466d6e-f0bc-4c34-bcc1-9649cb723803 ro quiet splash vt.handoff=7
> SourcePackage: unity
> UpgradeStatus: Upgraded to trusty on 2014-02-21 (175 days ago)
> dmi.bios.date: 12/11/2013
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A02
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 0.1
> dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
> dmi.product.name: XPS13 9333
> dmi.sys.vendor: Dell Inc.
> version.compiz: co...

[Marco Trevisan (Treviño) (3v1n0)]

Mh, that looks another issue then... Probably related to indicator-application.
Is any application indicator running there?
Try to run:
  initctl start indicator-application

Or (if it was running)
 initctl restart indicator-application

[Jonas Karlsson (minipost)]

Hi Marco
I tried:
jonas@jonas-XPS13:~$ initctl restart indicator-application
indicator-application start/running, process 4617
jonas@jonas-XPS13:~$

and restarted but unfortunately nothing appears to have changed.

On Fri, Sep 12, 2014 at 5:55 PM, Marco Trevisan (Treviño)
<[e-mail]> wrote:
> Mh, that looks another issue then... Probably related to indicator-application.
> Is any application indicator running there?
> Try to run:
> initctl start indicator-application
>
> Or (if it was running)
> initctl restart indicator-application
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1357681
>
> Title:
> System tray icons for Owncloud, Insync and Dropbox disapear after
> reboot
>
> Status in Unity:
> Incomplete
> Status in “unity” package in Ubuntu:
> Incomplete
>
> Bug description:
> I have used 3 clients for file synchronization: Owncloud Client,
> Dropbox and Insync. Apparently the bug applies to all of the
> applications.
>
> Within the last 2-3 months the icons for the the applications have
> started to disappear from the system tray after a reboot. The icons
> doesn't reappear when (re)launching the applications from dash or
> terminal. However if I run "killall owncloud; owncloud" the icon for
> owncloud (re)appears. The icons for Dropbox and Insync also
> (re)appears when using "killall" before launching.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: unity 7.2.2+14.04.20140714-0ubuntu1.1
> ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
> Uname: Linux 3.13.0-34-generic x86_64
> .tmp.unity.support.test.0:
>
> ApportVersion: 2.14.1-0ubuntu3.3
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
> CompositorUnredirectFSW: true
> CurrentDesktop: Unity
> Date: Sat Aug 16 11:33:31 2014
> DistUpgraded: 2014-02-21 20:58:31,099 DEBUG enabling apt cron job
> DistroCodename: trusty
> DistroVariant: ubuntu
> GraphicsCard:
> Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
> Subsystem: Dell Device [1028:060a]
> InstallationDate: Installed on 2014-01-15 (212 days ago)
> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
> MachineType: Dell Inc. XPS13 9333
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=0a466d6e-f0bc-4c34-bcc1-9649cb723803 ro quiet splash vt.handoff=7
> SourcePackage: unity
> UpgradeStatus: Upgraded to trusty on 2014-02-21 (175 days ago)
> dmi.bios.date: 12/11/2013
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A02
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 0.1
> dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
> dmi.product.name: XPS13 9333
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz 1:0.9.11.2+14.04.201407...

[Jonas Karlsson (minipost)]

Hi Marco,
Ok when I turn on my laptop this morning suddenly all the icons
appeared so I think it must have helped.

Thank you very much.

Best regards

Jonas

On Fri, Sep 12, 2014 at 8:54 PM, Jonas Karlsson <email address hidden> wrote:
> Hi Marco
> I tried:
> jonas@jonas-XPS13:~$ initctl restart indicator-application
> indicator-application start/running, process 4617
> jonas@jonas-XPS13:~$
>
> and restarted but unfortunately nothing appears to have changed.
>
>
>
>
> On Fri, Sep 12, 2014 at 5:55 PM, Marco Trevisan (Treviño)
> <[e-mail]> wrote:
>> Mh, that looks another issue then... Probably related to indicator-application.
>> Is any application indicator running there?
>> Try to run:
>> initctl start indicator-application
>>
>> Or (if it was running)
>> initctl restart indicator-application
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1357681
>>
>> Title:
>> System tray icons for Owncloud, Insync and Dropbox disapear after
>> reboot
>>
>> Status in Unity:
>> Incomplete
>> Status in “unity” package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> I have used 3 clients for file synchronization: Owncloud Client,
>> Dropbox and Insync. Apparently the bug applies to all of the
>> applications.
>>
>> Within the last 2-3 months the icons for the the applications have
>> started to disappear from the system tray after a reboot. The icons
>> doesn't reappear when (re)launching the applications from dash or
>> terminal. However if I run "killall owncloud; owncloud" the icon for
>> owncloud (re)appears. The icons for Dropbox and Insync also
>> (re)appears when using "killall" before launching.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 14.04
>> Package: unity 7.2.2+14.04.20140714-0ubuntu1.1
>> ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
>> Uname: Linux 3.13.0-34-generic x86_64
>> .tmp.unity.support.test.0:
>>
>> ApportVersion: 2.14.1-0ubuntu3.3
>> Architecture: amd64
>> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
>> CompositorRunning: compiz
>> CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>> CompositorUnredirectFSW: true
>> CurrentDesktop: Unity
>> Date: Sat Aug 16 11:33:31 2014
>> DistUpgraded: 2014-02-21 20:58:31,099 DEBUG enabling apt cron job
>> DistroCodename: trusty
>> DistroVariant: ubuntu
>> GraphicsCard:
>> Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
>> Subsystem: Dell Device [1028:060a]
>> InstallationDate: Installed on 2014-01-15 (212 days ago)
>> InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
>> MachineType: Dell Inc. XPS13 9333
>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic root=UUID=0a466d6e-f0bc-4c34-bcc1-9649cb723803 ro quiet splash vt.handoff=7
>> SourcePackage: unity
>> UpgradeStatus: Upgraded to trusty on 2014-02-21 (175 days ago)
>> dmi.bios.date: 12/11/2013
>> dmi.bios.vendor: Dell Inc.
>> dmi.bios.version: A02
>> dmi.board.vendor: Dell Inc.
>> ...

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[Sheldon Lee-Wen (sheldonl)]

I have the same thing and I'm running kubuntu 14.10 (although I also had it when I was running 14.04.)
When I try to do the initctl mentioned above I get this:

root# initctl restart indicator-application
initctl: Unknown job: indicator-application

I also noticed that it appears that a lot of my session is pre-loaded before I login. If I login to the command line I have a lot of processes running, even though I have not logged into the GUI.

[Andrea Azzarone (azzar1)]

@Sheldon are you using Unity or kubuntu 14.10 or what?

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[Gary Mirams (gary-mirams)]

Still a problem for me, using Unity (default 14.04 desktop).