I've a Brother-HL-3070CW LED printer. When fetching Printer Properties and selecting Ink/Toner Levels I observe the Magenta Toner Icon is yellow and Yellow Toner Icon is magenta. So it's difficult to see what toner cartridge is high or low because I don't know it the Icon is correct or the Text Below the Icon is correct.
package=cups
loodje@moosker:~$ lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04
loodje@moosker:~$ apt-cache policy cups
cups:
Installed: 1.7.2-0ubuntu1.1
Candidate: 1.7.2-0ubuntu1.1
Version table:
*** 1.7.2-0ubuntu1.1 0
500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
100 /var/lib/dpkg/status
1.7.2-0ubuntu1 0
500 http://ca.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
loodje@moosker:~$
Expectation: Icon graphic colour matches text description
Happened: They do not match - see attachment: Screenshot from 2014-08-15 12:46:47.png
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CupsErrorLog:
CurrentDesktop: Unity
Date: Fri Aug 15 12:37:31 2014
InstallationDate: Installed on 2014-08-14 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lpstat: device for Brother-HL-3070CW: dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles: Brother-HL-3070CW: Brother HL-3070CW BR-Script3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic.efi.signed root=UUID=4e93e58f-0253-43ba-b7b0-62d336278e07 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/07/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3402
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V GEN3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CupsErrorLog:
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-05-21 (105 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat: device for HL-3070CW: dnssd://Brother%20HL-3070CW%20series._pdl-datastream._tcp.local/
MachineType: System manufacturer System Product Name
Package: cups 2.2.7-1ubuntu2.1
PackageArchitecture: amd64
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HL-3070CW.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HL-3070CW.ppd: Permission denied
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-29-generic root=UUID=d64f5cbf-8b52-40c4-9cfb-5444655bd5bf ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/07/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3402
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V GEN3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3402:bd05/07/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VGEN3:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
Hello Robert,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1357529
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and cups better.
G