Printer not responding in ubuntu 7.04

[lloyd]

When installing my printer, a Lexmark Z730, it is recognized and shows installed but will not print. It takes in paper and seems to jog forward but the printhead does not move

[Pascal De Vuyst (pascal-devuyst)]

Thanks for your bug report, please attach the information described here: https://wiki.ubuntu.com/DebuggingPrintingProblems.

[lloyd (lloydsharons)]

b@b-desktop:~$ lsmod | grep usbusblp 14848 0 usbhid 26592 0 hid 27392 1 usbhidusbcore 134280 5 usblp,usbhid,ehci_hcd,ohci_hcdb@b-desktop:~$ tail -f /var/log/messages Aug 29 18:03:11 b-desktop kernel: [ 673.259973] usb 1-2: new full speed USB device using ohci_hcd and address 4Aug 29 18:03:11 b-desktop kernel: [ 673.484782] usb 1-2: configuration #1 chosen from 1 choiceAug 29 18:03:11 b-desktop kernel: [ 673.493680] drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x043D pid 0x00BAAug 29 18:04:22 b-desktop kernel: [ 745.013774] usb 1-2: USB disconnect, address 4Aug 29 18:04:22 b-desktop kernel: [ 745.013878] drivers/usb/class/usblp.c: usblp0: removedAug 29 18:04:37 b-desktop kernel: [ 759.180726] usb 1-2: new full speed USB device using ohci_hcd and address 5Aug 29 18:04:37 b-desktop kernel: [ 759.405555] usb 1-2: configuration #1 chosen from 1 choiceAug 29 18:04:37 b-desktop kernel: [ 759.414505] drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x043D pid 0x00BAAug 29 18:07:07 b-desktop kernel: [ 909.825022] usb 1-2: USB disconnect, address 5Aug 29 18:07:07 b-desktop kernel: [ 909.825125] drivers/usb/class/usblp.c: usblp0: removedAug 29 18:07:32 b-desktop kernel: [ 934.779014] usb 1-2: new full speed USB device using ohci_hcd and address 6Aug 29 18:07:33 b-desktop kernel: [ 935.003827] usb 1-2: configuration #1 chosen from 1 choiceAug 29 18:07:33 b-desktop kernel: [ 935.012813] drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 6 if 0 alt 0 proto 2 vid 0x043D pid 0x00BAb@b-desktop:~$ lpinfo -vnetwork socketnetwork behnetwork bluetoothdirect hpfaxdirect hpnetwork httpnetwork ippdirect usb://Lexmark%20/730%20Seriesnetwork lpddirect parallel:/dev/lp0direct canon:/dev/lp0direct epson:/dev/lp0direct scsiserial serial:/dev/ttyS0?baud=115200network smbb@b-desktop:~$ > From: <email address hidden>> To: <email address hidden>> Date: Wed, 29 Aug 2007 18:42:14 +0000> Subject: [Bug 135607] Re: Printer not responding in ubuntu 7.04> > Thanks for your bug report, please attach the information described> here: https://wiki.ubuntu.com/DebuggingPrintingProblems.> > ** Changed in: cupsys (Ubuntu)> Sourcepackagename: None => cupsys> Assignee: (unassigned) => Pascal De Vuyst> Status: New => Incomplete> > -- > Printer not responding in ubuntu 7.04> https://bugs.launchpad.net/bugs/135607> You received this bug notification because you are a direct subscriber> of the bug.
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[Pascal De Vuyst (pascal-devuyst)]

Your attachment is completely unreadable.
Please attach the information again in seperate uncompressed attachments. Note that e-mail attachments don't work, you have to go to the launchpad url and click add a comment/attachment.
You also forgot the output of the printingbug info script and your CUPS error_log.

[lloyd (lloydsharons)]

b@b-desktop:~$ lsmod | grep usb
usblp 14848 0
usbhid 26592 0
hid 27392 1 usbhid
usbcore 134280 5 usblp,usbhid,ehci_hcd,ohci_hcd
b@b-desktop:~$ tail -f /var/log/messages
Aug 30 08:39:54 b-desktop dhcdbd: message_handler: message handler not found under /com/redhat/dhcp/eth0 for sub-path eth0.dbus.get.nis_servers
Aug 30 08:39:54 b-desktop gconfd (b-5256): starting (version 2.18.0.1), pid 5256 user 'b'
Aug 30 08:39:55 b-desktop gconfd (b-5256): Resolved address "xml:readonly:/etc/gconf/gconf.xml.mandatory" to a read-only configuration source at position 0
Aug 30 08:39:55 b-desktop gconfd (b-5256): Resolved address "xml:readwrite:/home/b/.gconf" to a writable configuration source at position 1
Aug 30 08:39:55 b-desktop gconfd (b-5256): Resolved address "xml:readonly:/etc/gconf/gconf.xml.defaults" to a read-only configuration source at position 2
Aug 30 08:39:55 b-desktop gconfd (b-5256): Resolved address "xml:readonly:/var/lib/gconf/debian.defaults" to a read-only configuration source at position 3
Aug 30 08:39:55 b-desktop gconfd (b-5256): Resolved address "xml:readonly:/var/lib/gconf/defaults" to a read-only configuration source at position 4
Aug 30 08:40:00 b-desktop gconfd (b-5256): Resolved address "xml:readwrite:/home/b/.gconf" to a writable configuration source at position 0
Aug 30 08:42:30 b-desktop kernel: [ 208.631412] usb 1-2: USB disconnect, address 2
Aug 30 08:42:30 b-desktop kernel: [ 208.631610] drivers/usb/class/usblp.c: usblp0: removed

b@b-desktop:~$ lpinfo -v
network socket
network beh
network bluetooth
direct hpfax
direct hp
network http
network ipp
direct usb://Lexmark%20/730%20Series
network lpd
direct parallel:/dev/lp0
direct canon:/dev/lp0
direct epson:/dev/lp0
direct scsi
serial serial:/dev/ttyS0?baud=115200
network smb
b@b-desktop:~$

[Pascal De Vuyst (pascal-devuyst)]

lloyd,
According to openprinting.org (http://openprinting.org/show_printer.cgi?recnum=Lexmark-Z730) this printer is a winprinter and a paperweight on Linux because no drivers are available.
It shouldn't be recognized by Ubuntu.
Is this printer still recognized with Ubuntu 7.10 (Gutsy), if so please attach the output of the printingbug info script (https://wiki.ubuntu.com/PrintingBugInfoScript).

[Pascal De Vuyst (pascal-devuyst)]

As long as Lexmark does not provide

[Pascal De Vuyst (pascal-devuyst)]

Converting to question.