compiz assert failure: compiz: device.cpp:147: float frame_device_get_window_resolution_x(UFDevice): Assertion `status == UFStatusSuccess' failed.

[Carla Sella]

[Impact]

Unity might crash on systems with touch screen or multi-gesture supporting touchpads.

[Test case]

The crash is pretty random, it happens in some cases where unity is locked and after a suspension. Without having to touch any input.

[Regression Potential]

Regression potential: fix is very safe. We're just removing asserts in code, returning safe values and printing errors instead.

Not sure if the cause is running autopilot tests.

ProblemType: CrashDistroRelease: Ubuntu 14.10
Package: compiz-core 1:0.9.11+14.10.20140707-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-6.11-generic 3.16.0-rc7
Uname: Linux 3.16.0-6-generic x86_64
.tmp.unity.support.test.0:

.tmp.unity.support.test.1:

ApportVersion: 2.14.5-0ubuntu1
Architecture: amd64
AssertionMessage: compiz: device.cpp:147: float frame_device_get_window_resolution_x(UFDevice): Assertion `status == UFStatusSuccess' failed.
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Jul 30 21:46:07 2014
DistUpgraded: 2014-05-04 22:52:42,676 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
ExecutablePath: /usr/bin/compiz
GraphicsCard:
 NVIDIA Corporation G84GL [Quadro FX 370] [10de:040a] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: NVIDIA Corporation Device [10de:0491]
InstallationDate: Installed on 2014-02-13 (166 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140211)
MachineType: System manufacturer System Product Name
ProcCmdline: compiz
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-6-generic root=UUID=5607f5b0-7033-4580-a503-1d178b40c2b5 ro quiet splash vt.handoff=7
Signal: 6SourcePackage: compiz
StacktraceTop:
 __assert_fail_base (fmt=0x7f25565248b0 "%s%s%s:%u: %s%sAssertion `%s' failed.\n%n", assertion=assertion@entry=0x7f2539d8e36f "status == UFStatusSuccess", file=file@entry=0x7f2539d8e364 "device.cpp", line=line@entry=147, function=function@entry=0x7f2539d8e3e0 "float frame_device_get_window_resolution_x(UFDevice)") at assert.c:92
 __GI___assert_fail (assertion=0x7f2539d8e36f "status == UFStatusSuccess", file=0x7f2539d8e364 "device.cpp", line=147, function=0x7f2539d8e3e0 "float frame_device_get_window_resolution_x(UFDevice)") at assert.c:101
 frame_device_get_window_resolution_x () from /usr/lib/x86_64-linux-gnu/libframe.so.6
 ?? () from /usr/lib/x86_64-linux-gnu/libgrail.so.6
 ?? () from /usr/lib/x86_64-linux-gnu/libgrail.so.6
Title: compiz assert failure: compiz: device.cpp:147: float frame_device_get_window_resolution_x(UFDevice): Assertion `status == UFStatusSuccess' failed.
UpgradeStatus: Upgraded to utopic on 2014-05-04 (86 days ago)
UserGroups: adm autopilot cdrom dip lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 09/13/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0803
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0803:bd09/13/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.11+14.10.20140707-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.54-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.2.3-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.2.3-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu8
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed Jul 30 20:35:16 2014
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu8
xserver.video_driver: nouveau

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Jonas G. Drange (jonas-drange)]

Happened to me during a autopilot3-sandbox-run

[Will Cooke (willcooke)]

As part of the big bug clear up for 16.04 LTS I am marking this bug as Wont Fix.
These types of crasher are better handled by errors.ubutnu.com which can collate similar crash reports to help us identify persitent bugs rather than one-off crashes.
Sorry we are not able to help with this specific issue. If you are still experiencing this crash, please re-open the bug and add the tag "desktop-bugscrub-reopened". See https://wiki.ubuntu.com/BigDesktopBugScrub for more information.

[Chris J Arges (arges)]

Hello Carla, or anyone else affected,

Accepted frame into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/frame/2.5.0daily13.06.05+16.04.20160809-0ubuntu1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

[Marco Trevisan (Treviño) (3v1n0)]

This can't be easily verified, but there are no regressions or crashes.

So I'm marking it as verified.

[Launchpad Janitor (janitor)]

This bug was fixed in the package frame - 2.5.0daily13.06.05+16.04.20160809-0ubuntu1

---------------
frame (2.5.0daily13.06.05+16.04.20160809-0ubuntu1) xenial; urgency=medium

  * device: don't use asserts to get properties on failures, to avoid
    crashes (LP: #1350523)

 -- Marco Trevisan (Treviño) <[e-mail]> Tue, 09 Aug 2016 19:14:39 +0000

[Chris J Arges (arges)]

The verification of the Stable Release Update for frame has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.