Unable to open AMD Catalyst Control Center (Administrative Mode) on 14.04

Bug #1349785 reported by Po-Hsu Lin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
New
Undecided
Unassigned
fglrx-installer (Ubuntu)
New
High
Alberto Milone

Bug Description

When trying to open the AMD Catalyst Control Center in Administrative mode by using the launcher found in dash, you will be ask to enter password for it, but it always shows "su: authentication failure" and exit.

Steps:
1. Install 14.04 on a I+A system, boot to desktop
2. Try to open the Control Center in administrative mode by searching AMD in dash
3. Enter password

Expected result:
* AMD Catalyst Control Center opened

Actual result:
* The authentication windows closed with failure message

This bug will be a blocker to 14.04 certificate for all I+A (or even A+A) GPU switchable systems, since user won't be able to switch between GPUs without using the command line commands.

WORKAROUND:
run "sudo amdcccle" in the terminal, you will be able to switch between GPUs.

Note: similar bug reported before: bug 801952

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: fglrx 2:13.350.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Jul 29 06:41:28 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: fglrx, 13.350.1, 3.13.0-30-generic, x86_64: installed
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:217b]
   Subsystem: Hewlett-Packard Company Device [103c:217b]
InstallationDate: Installed on 2014-06-12 (47 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP 242 G2 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=da76c2a9-3ca6-4578-987e-97a95db7f346 ro quiet splash vt.handoff=7
SourcePackage: fglrx-installer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/08/2013
dmi.bios.vendor: Insyde
dmi.bios.version: B.0B
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 217B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 34.0E
dmi.chassis.asset.tag: 738DIP105Y
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrB.0B:bd10/08/2013:svnHewlett-Packard:pnHP242G2NotebookPC:pvr099C200000000000000620100:rvnHewlett-Packard:rn217B:rvrKBCVersion34.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 242 G2 Notebook PC
dmi.product.version: 099C200000000000000620100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11+14.04.20140423-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Jul 29 06:40:07 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
 Screen 1 deleted because of no matching config section.
 AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
 fglrx(0): XMM: Fail to unregister UVDFWVIRQ! (EE) fglrx(0):
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: fglrx

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
tags: added: taipei-lab
description: updated
Daniel Manrique (roadmr)
Changed in fglrx-installer (Ubuntu):
importance: Undecided → Medium
Ara Pulido (ara)
Changed in fglrx-installer (Ubuntu):
importance: Medium → High
Changed in fglrx-installer (Ubuntu):
assignee: Anthony Wong (anthonywong) → Alberto Milone (albertomilone)
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