[TOSHIBA Satellite L500-ST55X2] suspend/resume failure

[greg crosby]

downloaded ubuntu kylin software center and docs from debian package installer. Laptop shut off wifi signal went down, had to reboot.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-5-generic 3.16.0-5.10
ProcVersionSignature: Ubuntu 3.16.0-5.10-generic 3.16.0-rc6
Uname: Linux 3.16.0-5-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.4-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: greg 2550 F.... pulseaudio
Date: Thu Jul 24 12:05:39 2014
DuplicateSignature: suspend/resume:TOSHIBA Satellite L500:1.50
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=a6c162f5-ce46-4d31-8ac4-364f07e610c5
InstallationDate: Installed on 2014-07-20 (4 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140719)
InterpreterPath: /usr/bin/python3.4
MachineType: TOSHIBA Satellite L500
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-5-generic root=UUID=4064007e-1c90-4a67-8765-130d404993f1 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-5-generic N/A
 linux-backports-modules-3.16.0-5-generic N/A
 linux-firmware 1.132
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: [TOSHIBA Satellite L500] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 12/15/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.50
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.50:bd12/15/2009:svnTOSHIBA:pnSatelliteL500:pvrPSLU0U-0HD039:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Satellite L500
dmi.product.version: PSLU0U-0HD039
dmi.sys.vendor: TOSHIBA

[Brad Figg (brad-figg)]

This change was made by a bot.

[greg crosby (gcrosby6969)]

how do i do a duplicate check? Sorry I am new to Ubuntu

On Thu, Jul 24, 2014 at 12:20 PM, Apport retracing service <
<email address hidden>> wrote:

> ** Tags removed: need-duplicate-check
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1348286
>
> Title:
> [TOSHIBA Satellite L500] suspend/resume failure
>
> Status in “linux” package in Ubuntu:
> New
>
> Bug description:
> downloaded ubuntu kylin software center and docs from debian package
> installer. Laptop shut off wifi signal went down, had to reboot.
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 14.10
> Package: linux-image-3.16.0-5-generic 3.16.0-5.10
> ProcVersionSignature: Ubuntu 3.16.0-5.10-generic 3.16.0-rc6
> Uname: Linux 3.16.0-5-generic x86_64
> Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
> ApportVersion: 2.14.4-0ubuntu2
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: greg 2550 F.... pulseaudio
> Date: Thu Jul 24 12:05:39 2014
> DuplicateSignature: suspend/resume:TOSHIBA Satellite L500:1.50
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: suspend/resume
> HibernationDevice: RESUME=UUID=a6c162f5-ce46-4d31-8ac4-364f07e610c5
> InstallationDate: Installed on 2014-07-20 (4 days ago)
> InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140719)
> InterpreterPath: /usr/bin/python3.4
> MachineType: TOSHIBA Satellite L500
> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
> ProcEnviron:
> TERM=linux
> PATH=(custom, no user)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-5-generic
> root=UUID=4064007e-1c90-4a67-8765-130d404993f1 ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-3.16.0-5-generic N/A
> linux-backports-modules-3.16.0-5-generic N/A
> linux-firmware 1.132
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: no
> SourcePackage: linux
> Title: [TOSHIBA Satellite L500] suspend/resume failure
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
>
> dmi.bios.date: 12/15/2009
> dmi.bios.vendor: INSYDE
> dmi.bios.version: 1.50
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: Portable PC
> dmi.board.vendor: TOSHIBA
> dmi.board.version: Base Board Version
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: Chassis Manufacturer
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnINSYDE:bvr1.50:bd12/15/2009:svnTOSHIBA:pnSatelliteL500:pvrPSLU0U-0HD039:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
> dmi.product.name: Satellite L500
> dmi.product.version: PSLU0U-0HD039
> dmi.sys.vendor: TOSHIBA
>
> To manage notifications about this bug go to:
> https://b...

[penalvch (penalvch)]

greg crosby, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]